The first room we checked into did not have a balcony. It was in a corner with a tree in front blocking the view. Unacceptable. They did move us to another room the next day and things looked up from there. The 2nd room did have a slight water leak but I could live with that compared to the room with no view or balcony.

The grounds were very well kept. The pools were nice, the views from the rooms etc. The food and drinks were pretty good as well.

Stayed in March 2022

nothing

very nice lay out, very clean

Stayed in April 2022

The food

The beach

Stayed in April 2022

I property was really nice

Stayed in April 2022

Sone of the amenities weren’t in working order

the location is great

Stayed in April 2022

Staff were not friendly, had my door broken and water did not work

The pool

Stayed in April 2025

If it wasn’t for the fact we were drinking all day it probably would have been way worse then it was. For spring break it was a great deal $100 a night but don’t bring ur families here the food is actually disgusting. Hotel is nice just stuck in 2009. Reservation services are so outdated and nearly impossible to get which is bad because the restaurant the only decent food. Other then the food I had a blast the beach is beautiful and made some amazing friends!!!

Stayed in March 2025

Broken safe and broken latch on sliding doors. White bedding looked gray. Nini bar wasn't stocked. Had to call for toilet paper and we did not get the complimentary bottle of rum,you ran out.

Beach

Stayed in March 2025

Nice place

Stayed in February 2025

The bathroom shower wasn’t great, shower head wasn’t powerful, tub was small and they didn’t provide face towels. Booking the restaurant was a mission.

Expansive, very scenic and tranquil

Stayed in February 2025

All good. It would help if the buffet restaurant marked food to identify “Vegetarian”

Fantastic clean and lovely resort setup

Stayed in February 2025

N/A

The service

Stayed in January 2025

Wi-Fi and TV definitely need improvement. Wi fi is very slow and disconnects all the time. Also the drinks could have more fruits options - per example I’m allergic to pineapple and most of the drinks in the menu has it. Adding other drinks flavor like strawberries would be amazing.

Amazing! The staff is great, always trying their best for your comfort. Absolutely recommend!! Food was great too!

Stayed in January 2025

The beach and pools were great, but the room was not clean—there was mold in the corners. The restaurants were very busy, and I was only able to get a reservation for one restaurant on one night. We were told the others were fully booked. Don’t fall for the claim that they have six restaurants; it’s misleading you are not going to be able to enjoy them.

Location, beach and they have a lot of activities.

Stayed in January 2025

Hard to get reservations for other onsite restaurants, buffet and snack bar food variety and quality was poor. Slow and sometimes rude service.

The resort facilities were nice, clean, and in a great location. The beach was amazing too.

Stayed in December 2024

everything

nice place

Stayed in December 2024

I did not like most of the staff, rooms are dirty and bad smell.

The only thing I liked about this property was the pool.

Stayed in November 2024

Feels very old everywhere you go. Checking-in as well as checking-out was very slow. Rooms are outdated. Bathroom looks dirty and old as the towels too. Food is very basic and not such a great variety. It’s okay is all inclusive after all.

Some part of the staff. Location and the best beach with crystal clear Caribbean warm water with lovely white sand. Good local coffee.

Stayed in October 2024

My first night they tried giving me a room that smelled like huminty and swaped me to another one which a/c was not working they didnt give me a decent room until the next morning also before i left they tried selling me a vacation pakage and was treated very nasty and very rude because i said no to the vacation package they started raising their voice and made nasty comments to my girlfriend like making her feel like she was a prostitud just were not married and live in different countries I WIll NEVER stay their ever again or ever vist Dominican Republic ever

not much not even the food

Stayed in November 2024

A lot of staff didn’t speak English so my freind and I felt ignored. My drinks were always made wrong or they were out of the liquor. Mainly drank water, food not that good, it was definately the worst vacation I’ve ever been on, rained a lot so tv was out a lot and phone in room didn’t work. The rooms need updating.

Outside pools and landscape were beautiful and clean

Stayed in November 2024

The food it’s so bad

It’s comfortable

Stayed in October 2024

The most thing I can not accept is loosing my girls friend ID in reception desk. She had to leave your hotel without ID. They couldn’t find.

Food was good. Pools clean.

Stayed in October 2024

Broken bath, food wasn’t good

Location, staff

Stayed in October 2024

the area is far from airport and not malls around for shopping out of that it's amazing resort hotel and stuff

amazing resort experience you have everything available to make ur stuff comfortable

Stayed in October 2024

I don’t have comments

safety and security

Stayed in September 2024