That I have to leave!

Everything!

Stayed in January 2025

The two disadvantages of the Uvero Alto beach versus Bavaro are the longer trek from the airport and beach pollution from both the resorts and what washes up from elsewhere. A half an hour walk in either direction from Dreams Onyx can easily fill a side able trash bag. It does not help that the resorts allow glassware on the beach which inevitably end up as sand toys at best. The use of room keys instead of resort bracelets has pluses and minutes. On the plus side, this makes status distinctions meaningless—anyone can use the Preferred Club facilities without any issues. On the minus side, you have to carry a room key everywhere. If you are trying to get away from electronics, this is not the resort for you. There are giant screens in the water park and in the lobby and the restaurant menus require QR codes.

The beach is gorgeous with nice waves. If you are coming from the Midwest, the waves may seem rough, but they rarely reach the intensity of Atlantic beaches of say New Jersey or Long Island. The buffet is as good as any in the Caribbean. In particular, the bakery produces an impressive range of goods including whole grain breads, pizza doughs and pastries. My favorite aspect of the buffet was the house cured sushi grade salmon served at breakfast and dinner. The French restaurant is excellent; the Mediterranean is terrible and the rest are mediocre and no match for the buffet—as is typical of all-inclusive resorts. The family accommodations are odd—the triple suites have two beds and no separation between the spaces. The kids club has great facilities but limited activity options. It is closed during lunch and dinner hours which means that the adults can never have a quiet meal by themselves. The staff are very nice, but the activity options are beyond limited—my daughter made 3 bracelets in 6 days and by the 3rd time they were running out of beads. The teen zone is hidden in the kids club and is set up to facilitate solo video game play rather than social interaction. The water park is an afterthought: 2 black enclosed slides and two open white slides one of which was closed over the whole Christmas week.

Stayed in December 2024

Can hear everything outside the room while you’re in your room, thin walls maybe. Need some GF and dairy free options at the buffet if possible

Rooms are big, bed was comfortable, food was good and many options at the buffet. Pools were nice

Stayed in November 2024

Walking up and diwn the stairs to my room as the elevator was broken my entire stay. I fell twice on the stairway.

Breakfast and the location was great. Spa treatment was excellent. Entertainment was great.

Stayed in November 2024

Nothing

Friendly staff and excellent service

Stayed in October 2024

Checking in was a hassle. It took over 2 hours to get me checked in

The staff members were pleasant

Stayed in September 2024

Food, was not as googd as the place

The place in general

Stayed in September 2024

Nothing

Lots of walking and areas to see

Stayed in August 2024

The food was like a cruise. The menu didn't change much. It was not the best tasting food

The location was great!. It's about 44 mins from the airport. The premium rooms very spacious.. I definitely go back.

Stayed in May 2024

I did travel with some friends who had problems with their rooms unfortunately. It got resolved the next day.

The property was beautiful! We were welcomed by staff. Driven around to the preferred club as I had booked a preferred room. Got a drink. Had snacks. Preferred club was great.

Stayed in April 2024

The location was very remote off a dark lit road with too many speed bumps that even when driven slowly could cause damage to most cars or scooters. Trucks or large SUVs would do better over those high speed bumps. My family and I didn't enjoy all the tiny ants living around bathroom sink and kitchenette area near coffee machine. I didn't like how dirty the floors were when we first checked into our room. It wasn't until the following days that housekeeping mopped the dirty floors clean. The toilet room door was stained and needed a good scrubbing. Please scrub the doors and floors clean.

I did like the robes, slippers, beverages, bottled water, fruit, chocolates left in the room for us to enjoy. I enjoyed having room service with no additional charge as it was all-inclusive. Lots of activities available near the pools, tons of food options, great latin and american music and beautiful beach to enjoy.

Stayed in April 2024

The rooms need better sound proofing. The various fruit juices were watered down. The door to my room was difficult to open and close.

Very clean, workers were very accommodating and friendly.

Stayed in March 2024

Event planning does not meet expectations. We traveled for a birthday and signed up for the most expensive birthday package. We ended up calling our personal butler multiple times to get a proper birthday cake and some balloons that were promised. One would expect the hotel to do a better job of making people happy for their events.

Beautiful spot with decent facilities like pool and restaurants. The private pool in the room was great and it was close to the main exclusive pool and bar. The service at the pool area and restaurants is good.

Stayed in March 2024

The food was basic especially the buffet. Not enough choices for vegans. The drinks were watered down.

The scenery, activities, and customer service were amazing.

Stayed in February 2024

Broken furniture

Location and inclusion

Stayed in February 2024

The food at the main cafe and restaurant could be better - at least in other dreams hotels we have visited was better. Some of the other restaurants were excellent, though

Very good facilities. Our Booking concierge, Joel, was excellent, always ready to help, immediate response. The beach personnel was also very good - kudos to Feliciano at the beach bar, and Vida, at the towel station. The personnel at some of the restaurants was not always super friendly (many were very friendly) but they seemed overworked and under a lot of stress. But they were always correct.

Stayed in January 2024

1.We were not informed about the the "towel rule" over a Breathless and were not treated kind when we asked for towels 2. We only saw and heard from our concierge on the first and last day, he never checked in on us for anything, quite disappointing. 3.Wish they were true pickleball courts to accommodate guests

I wish we had a better view

Stayed in January 2024

Beach had some small pieces of trash and evening shows/entertainment started too late for my kids.

Very family friendly, staff was so nice, lots to do, and nice big rooms

Stayed in December 2023

????

Excellent great variety

Stayed in December 2023

The layout. I wish the eating area was more in the middle of the property. We struggled to get to breakfast the first day. Also, the pull out mattress in our room needed to be replaced, don’t even try to clean it.

The staff was super friendly and helpful. Also, the resort is beautiful!

Stayed in December 2023

Rooms needed updating, furniture were damage and the hot tube rusting just a bit outdated, room had a moldy smell.

Well kept, clean, staff was very friendly and good service. Overall 9 out of 10, we have a really nice time there.

Stayed in September 2023

The bathroom wasn’t cleaned and also the napkins that was used wasn’t replaced,I had to called maintenance to fix the closet and the sliding door didn’t work

The pools were great music the entertainment was also great

Stayed in August 2023

The food

Aesthetically pleasing

Stayed in August 2023

La atencion del personal La comida

Stayed in August 2023