Lack of face towels/wash cloths

Buffets were great, nice options

Stayed in April 2025

rooms smelt like mold and extremely cold rooms, one staff in particular working in the adults only bar was quiet rude wasnt very nice to my daughter snd would give her dirty looks when speaking to her or just walking by

very good food and location with an amazing beachfront and different pools

Stayed in March 2025

Some of the staff treat you differently depending on your nationality, at the buffet.

I like the staff attention , besides one occasion a hostess made me feel outlasted like l didnt belong there with the eyes , but overall l liked it

Stayed in March 2025

Variety of the buffette. They usually run out of dishes, glasses and food and take a while to replace them. Rooms are big but beds don’t.

The beach and infrastructure of the hotel.

Stayed in January 2025

I asked for a hair dryer for each of the 6 days we were there and never received one. Also, making reservations was extremely difficult.

The staff was absolutely amazing, especially Felix our bellboy and Emmy at our check-in. They immediately made us feel like family!!!

Stayed in January 2025

Same food everyday and the water down alcohol

Everything, from the food to the people to the location

Stayed in December 2024

the food could have been better but in my experience this is always the case at an all inclusive. in particular, it was tricky being a vegetarian at times but I’d still return.

the facilities were great, the beach was wonderful, the location was excellent and the price was really reasonable.

Stayed in December 2024

The food is not good, barely any seasoning, not lots of variety, desserts are all bad.

Very beautiful, staff is very nice, even upgraded our room.

Stayed in November 2024

No AC in the lobby or buffet area, some dishes for the buffet were dirty

Everything was lovely

Stayed in September 2024

Food, wasn’t the best . Also not very clean in the restaurants . You have to be careful what you eat .

Loved entertainment! Staff was great and very attentive. Rooms were nice .

Stayed in September 2024

No AC in the restaurant

Stayed in August 2024

I didn't like that some of the food places closed early and the pool closes at 9pm maybe due to the shows at night but its good to note. I also felt my room wasn't as cool as the thermostat said but overall a really nice resort.

I love how friendly everyone was and the food was great most of the time, my favorite restaurant was Chopsticks for sure a 10/10 compared to some other food locations. The drinks were also great and "the drink of the day" was really a fun way to try different drinks. The live entertainment at night was great as well, so if you have kids or want to take a family vacation it has a lot of things to do for kids and adults all day. The location is great for excursion pickups.

Stayed in July 2024

Food

Stayed in May 2024

Slow service

Stayed in April 2024

I really don’t have any complaints. We were both very happy and would return and recommend others to stay with you.

Everything was in close proximity and very clean. For the most part the staff were friendly and very accommodating.

Stayed in March 2024

The rooms were a little outdated and the people above us were walking like they were stampeding every morning and evening. I thought it was non smoking but people in room above had the smell.of.smoke coming through my vent daily. Also there were no dressers to put our clothes so I had to live out of my suitcase

I loved the staff they were very observant of our needs. Amd the bed was so comfortable I got the rest that i needed daily

Stayed in February 2024

Nothing

Great staff I can't remember all names but Esmeralda, Pedro, Jose, Yonaida, abril, Jose, Ana, Glayvin, Sandra, Chocolate, Aderson, Diana and others were all great customer service. The food, drinks, operational facility, beach and ocean view, bars, snacks, pools, disco, night shows, etc, they were all great. Great place for a vacation.

Stayed in February 2024

The gym is far away, too bad not all restaurants are open

Good place, restaurent is very excellent, best location , staff is perfect

Stayed in January 2024

Staff needs to be trained in food handling and hygiene. Food was average. Drinks needs to be improved. The type of drinks served tasted water down

Staff were friendly

Stayed in April 2025

It’s a tourist trap and a scam for the money just insanely overpriced filled with drunk Americans. Avoid at all costs

It’s still the Caribbean

Stayed in February 2025

The worst resort I have ever stayed in my entire life. The food was bad, the service was bad, the rooms were filthy, they smelled damp, the water leaked into the rooms. I went on a trip with my family and we had 7 rooms in total and they all had problems. I do not recommend it because for the price we paid it was the worst decision we could have made.

Stayed in December 2024

4/6 of our group (staying across 3 rooms) got extremely ill.

Staff and entertainment are above what you’d expect at an all inclusive.

Stayed in December 2024

The racism and colorism.

My full and I experienced alot of racism from both staff and guests...if you are dark skinned this is not the place for you. There were staff that were very pleasant and helpful but those that were ride and discourteous tainted the experience for us.

Stayed in December 2024

Great resort

Stayed in December 2024