Pasaje José Marti E4-53 y Av. Gran Colombia, 170136 Quito, Ecuador
#116 of 168 hotels in Quito
Guests' ChoiceBased on 587 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
9.0
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 22 October 2022
Christy
United StatesToo many stairs, too far from the airport
It was comfortable & clean
Stayed in October 2022
Reviewed: 18 October 2022
Emanuel
SpainThe tv barely worked and my room had no window at all. Which was okay for a short stay.
Gracias a Luis, Sandy y Darwin! The staff is friendly and the location is great (although you shouldn't be out alone by night). Laundry service was quick and very affordable. Great value.
Stayed in October 2022
Reviewed: 14 October 2022
Steven
United KingdomThe builder above us started work at 7am.
Nice comfy bed. Good shower and very clean room. Very friendly and helpful staff. Close to old town and local restaurants. Good breakfast and fantastic view.
Stayed in October 2022
Reviewed: 8 October 2022
Kmhampton
United StatesNo coat hangers in the wardrobe, it was a very tight fit around the bed.
The room was small, but comfortable and the temperature was pleasant. The bed was comfortable and had night stands on either side. The shower was at least warm-hot, sometimes the pressure was low. Laundry service was fairly priced and a huge plus. It was ready the afternoon of the same day . I believe it is done in-house, not sent out. Breakfast is included and served on the top floor with a view of the mountains and city. Staff was very good and helpful. Having Google Translate helps
Stayed in October 2022
Reviewed: 8 October 2022
Robert
United KingdomThe room was small like a box room. The window was on the inside rather than on the outside of the hotel.
The location is perfect for those who enjoy exploring places on foot. The staff were friendly. The breakfast was sufficient to start a day.
Stayed in September 2022
Reviewed: 7 October 2022
Kai
United StatesDouble room is tiny. There is no hot water to take a shower.
The location is nice.
Stayed in October 2022
Reviewed: 28 September 2022
Christy
United StatesThis is very far from the airport, but is advertised as close. Also there are a huge amount of stairs & no elevator!
It's a very charming old Spanish style hotel. The people are great!
Stayed in September 2022
Reviewed: 26 September 2022
Valentina
Irelandthe rooms were a bit damp and the walls of the whole place are paper thin. bring earplugs
location was excellent and so was breakfast
Stayed in September 2022
Reviewed: 26 September 2022
Bram
NetherlandsThe hotel was a bit noisy. You could hear a lot from other rooms. That was a bit of a tricky one if you would like some sleep.
Very nice staff and they were very friendly. The location is very good and the breakfast (with a view) was very nice.
Stayed in September 2022
Reviewed: 21 September 2022
Charlotte
IrelandOne of the ceilings going up to the cafeteria was very low and my partner banged his head. Not the fault of the hotel but maybe a sign to warn people might be a good idea!
We stayed here for one night before our trip to Mindo. A member of staff came out to greet us and helped with the bags when we arrived. We were given a restaurant recommendation and told to enjoy Netflix (which we did!). The bed was super comfy and the water in the shower was very hot. Breakfast was good. The hotel appeared to have an affiliation with Ecuador hop, which would be very useful for guests staying here longer than one night.
Stayed in September 2022
Reviewed: 19 September 2022
Mireya
United KingdomIt was a bit cold in the bedroom, but I imagine that's the same temperature throughout the whole year.
Staff was very helpful
Stayed in September 2022
Reviewed: 16 September 2022
Maria
Ecuadorafter 6pm the outdoors is a little dangerous
very clean room and bathroom. kind staff.
Stayed in September 2022
Reviewed: 11 September 2022
John
United StatesIt was only 60 steps from the street to the room… and another 47 to breakfast! There was plenty of friendly help with the suitcases on arrival and exit. Truly a wonderful cardiac experience.
beautiful room and super clean!
Stayed in August 2022
Reviewed: 11 September 2022
Hsiggs
United KingdomThere was nothing
Fantastic location staff couldn't do enough for you
Stayed in September 2022
Reviewed: 10 September 2022
Vorachai
ThailandServices
Friendly staff
Stayed in September 2022
Reviewed: 10 September 2022
Steven
CanadaThere were lots of stairs. Restaurant on top floor. Hotel is on a virtual street up 3 flights of outdoor stairs.
Excellent room and a great price, very good location minutes from the historical district.
Stayed in September 2022
Reviewed: 7 September 2022
Magda
United StatesThere’s no shelves, no hangers for the clothes.Drainage in the shower was slow, door could be cleaner.very hard surface of bed.
Snow White sheets, hot water in shower.Breakfast was decent ( more fruit would be appreciated). Very friendly ,helpful staff. Great location
Stayed in September 2022
Reviewed: 31 August 2022
Tegan
United Kingdomadvertises as a restaurant but every night we went there it was completely dark and no one eating there
Great value for money. Hot showers. they arranged laundry service for us and you can book most tours through the hotel.
Stayed in August 2022
Reviewed: 25 August 2022
Sebastiaan
NetherlandsGreat location in the centre of Quito. Decent breakfast and very quick laundry service!
Stayed in August 2022
Reviewed: 23 August 2022
Caroline
CanadaNo noise after 10 (which can be a good thing too).
The Suite was very nice for the price. The hotel was well located, and the staff very helpful.
Stayed in August 2022
Reviewed: 21 August 2022
Gerilewis001
United StatesNo hot water in sink. The burning incense was a bit to much
Stayed in August 2022
Reviewed: 19 August 2022
Belinda
NetherlandsSmall, outdated rooms we got. Bathroom more modern. but maintainance is so, so
Staff is very kind, helps you with ideas and how to get around safely Located 15 min from Old Town and on a quiet area.
Stayed in August 2022
Reviewed: 17 August 2022
Julia
Netherlands-
small but nice room. hot shower, good breakfast kind staff, helped us with everything
Stayed in August 2022
Reviewed: 11 August 2022
Rodrigo
Costa RicaThe hotel adds taxes to what Booking.com charged you if you use credit card so you end up paying more than what they tell you on screen. The individual rooms are a little too small. I didn’t like the environmental perfume they spread in the common areas.
The location is very good in front of a nice park and with many public transport options. The internet works fine. The breakfasts is good. The staff is friendly and always willing to help and they actually satisfy your requests. The hot water in the shower is great after being in the cold outside. They have a nice fountain.
Stayed in July 2022
Reviewed: 8 August 2022
Eric
United Statescould not make the hot water work as much as I tried. I followed their directions but the knob for the hot water would not budge.
good breakfast, nice location, helpful staff
Stayed in July 2022
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