When taking a shower, I had to wait a long till the hot water finally came.

Excellent breakfast!

Stayed in December 2024

Bed was hard. Noisy on the street. Little hot water.

Great breakfast! Great location. Friendly staff. Good coffee. Good value for money. Clean.

Stayed in July 2024

Breakfast was served promptly and it was cooked fresh and very tasty. Fresh fruit, freshly squeezed fruit juice, eggs, potatoes, salad, fresh coffee. Excellent service. The dining area was comfortable.

Stayed in July 2024

It was home away from home. Extremely warm and welcoming environment. We rebooked a couple of times to extend our stay and will definitely be back.

Stayed in June 2024

Comfortable, welcoming, cozy rooms & amazing staff

Stayed in June 2024

Nice hotel. Rooms are well equipped the bed is comfortable. Nice to have a hot shower. Secure parking. Delicious breakfast.

Stayed in April 2024

Hot water quickly was gone.

Cleanliness and quiet

Stayed in May 2023

Lovely property, modern facilities, secure parking, great staff and good location. Delicious breakfast.

Stayed in February 2023

No reading lamps on bedside tables. Very cramped bathroom in #104.

Staff were very nice. Property was clean. Complimentary water bottles. Coffee available before breakfast. Great pillows. Nice hot shower.

Stayed in December 2022

We booked a room with air conditioning and a city view - the room we were given had neither.. See the photo below for our 'view' - someone's laundry at the top of an unfinished building. The bed was rock hard. The bathroom had nowhere to set your toiletries, no towel rail, and no toilet roll holder. Each time we returned to the hotel, the front door was locked, so we had to ring and wait for someone to come and let us in. The hotel had no tourist information at all. Not even a map of the town to offer us! Certainly not a 'tour desk'. Nor could they offer any recommendations for restaurants in the town. Breakfast, from the pictures, looked like a nice selection of items, but was actually just one egg and a microwaved bolon, plus, juice and coffee. Staff came in every day to clean and give fresh towels, which we didn't need, and no hotels do now. BUT on the second day, while we were out for the day, an expensive pair of earbuds 'went missing' from our room! When I told the guy at the desk, he just shrugged and said no one had seen them. The next day, he suggested we may have lost them in the street, but we're not 20 years old and don't wear them outside. They had been sat on the bedside table. So, I would say, definitely not worth the extra that they charge. We won't be going going back and won't recommend it to others.

The hotel looked smart on the surface.

Stayed in December 2024

Almost at all times, no one was present at the reception. Even if I left the hotel during the daytime, when I came back the front door was locked, and I had to ring the doorbell for someone to come down and open it for me. This felt pretty inconvenient, as I sometimes had to wait several minutes outside, and the sun was scorching hot and burning outside. In one instance I had to call the hotel phone number cause the staff inside the hotel wouldn't hear the doorbell. The mattress in my room was pretty hard and the pillows were too small and difficult to bend or accommodate to make them comfortable to my head and neck so I didn't have a full rest at night. When I visited Zamora, the region and the entire country were suffering from energy blackouts but the hotel didn't have an automatic switch to the hotel generator and several minutes had to pass for someone to come and make the switch manually so the rooms could have energy. When this happened, the A/C was not connected to the generator so the temperature inside my room was not comfortable if the blackout happened during a hot daytime. Also, even though it's convenient that the hotel is near the Parque Lineal, the rooms are not soundproofed so on weekend nights, (even though I was wearing earplugs) I could hear the boom-boom sound of the nightclubs and bars in the vicinity up until 3 am.

The hotel is located near the Parque Lineal, an area full of bars and restaurants. It's easy to walk around the corner and find several options for lunch, dinner, and refreshments. The furniture and facilities inside the room felt sleek and modern. There was A/C in my room which was helpful as there were some hot days when I was visiting.

Stayed in October 2024

the beds were extremely uncomfortable, like sleeping on the floor. the hot water last ten minutes in the shower. no sound proofing at all, be prepared to wake up daily at 6am. the tv’s internet went in and out could not watch a full episode during the five days we were there. every time we left the hotel or came back we would have to wait for a staff member to run downstairs and let us in or out which was frustrating. couldn’t pay with my card so had to use all the cash i brought. no quiet hours

hotel was clean and the staff tried their best to answer all our questions. ac worked well and the view was nice

Stayed in June 2023

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Stayed in January 2025

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Stayed in June 2024

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Stayed in January 2024

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Stayed in October 2023

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Stayed in March 2023

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Stayed in February 2023

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Stayed in January 2023

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Stayed in January 2023