Overall very dated hotel, dirty area around. Air conditioning DID NOT WORK AT ALL. Our tour group removed over 50 people to another hotel

The pool area is very nice

Stayed in November 2024

Unfortunately there are some construction projects going on the hotel street but that’s something that Barcelo hotel definitely cannot be held accountable for.

Lets start with the fact that every person working there likes to welcome you with a smile and you can see that they really do their best to make sure you enjoy every second in the Barcelo Hotel. Big shout out to Iman that provided me a room upgrade ( free of charge) and also because during my staying it happened to be my birthday and she, together with her colleagues, made sure to mark the moment with an amazing cake! Very lovely gesture! Overall, hotel is very clean, room that I got was really nice and spacious. Variety of restaurants in the hotel and a swimming pool area thats also very clean and which I have enjoyed a lot! Wellness area available, open for the entire day - definitely a must! Thanks Barcelo Hotel and the entire staff!

Stayed in September 2024

The bathroom door doesn’t close properly so water leaks on the floor

The customer service and cleanliness of the property.

Stayed in September 2024

Only thing is the wifi kept cutting out in my room so only worked full speed in the lobby

Room was spacious and comfortable, good breakfast and super close to the Pyramids

Stayed in September 2024

Everything the bathroom smelled horrible the staff is annoying they kept trying to open the room door while I was sleep with my wife I honestly wouldn’t recommend it to anyone the toilet was broke the shower head was rusty

Stayed in July 2024

Hotel was hard to find because of road closures.

Clean comfortable rooms and extremely helpful staff.

Stayed in May 2024

It’s location in front of the metro project , all streets around the hotel were closed, very difficult to reach there

The workers were very nice

Stayed in June 2024

the area is horrible, lots of dogs and rubbish in the street. i’m just saying so you don’t get high expectations, please do not expect much. the staff were helpful and nice but at the end of the day the hotel is rubbish. there is roadworks for the moment, so it’s difficult to get around.

nothing

Stayed in June 2024

A lot of noise through the window. Bathroom smells horrible, we even ask for another room. Probably veggies were washed with egyptian water, which is not good for stomach. We forgot to book one night, we asked for it, and suddenly it was super expensive. Disliked. Personal from the restaurant were nice, not from the reception.

Stayed in May 2024

The building felt very tired. My bathroom was well worn. I asked for a taxi to Pyramids and was quoted 25USD. The pyramids are about 7kms away and down a straight road. My taxi from airport to hotel -42kms was 25USD and traveled the heart of Cairo. I walked it. I stopped off at the Marriott in Giza for a beer and got a taxi from there back to Barcelo for 10 dollars

a mixed bag of standards. Reception was pleasant and very helpful. In first night rooftop terrace bar and restaurant was superb, attentive and prompt. Second night Slow slow slow service. Room comfortable, quiet and floor staff were professional and good. Breakfast chef who cooked my omelette-brilliant. Rest of breakfast non descript.

Stayed in April 2024

Got intoxicated from breakfast in the hotel, staff is quite reluctant to help

Clean, spacious

Stayed in April 2024

The reception, cafe and concierge staff were very good. The receptionist helped me get an uber to the airport as we left. The breakfast was excellent with a wide selection of European and Egyptian food. It had the best falafel I have ever tasted. The rooms were clean and the beds were comfortable.

Stayed in November 2023

Linen had blood stain, not cleaned properly. Had a party going on 2 floors below my room at 11pm. The bass in my room was unbearable. Location is close to the pyramids, but the main road is under construction so taxi was a chore to get. Very dusty and dirty due to construction, approx 40mins by car to get to downtown.

Stayed in January 2024

The bedrooms were very dated and the whole building was very poorly lit. Staff were inconsistent. In particular the customer liaison manager seemed more interested in her phone than actually leasing with anyone.

The lobby and the pool area were the best areas. The breakfast was good but very busy so choosing what time to go if you can will help. The tour operator was very helpful and his team especially Ahmed was excellent.

Stayed in December 2023

Iman and Amina at the front desk are more than great

Stayed in November 2023

Staff is awesome, food was great and the pool is incredible

Stayed in November 2023

Everything good and big thanks ms marwa , reception ms eman thanks so much

Stayed in September 2023

The restaurante hours view good special thanks Mohamed and ms marwa,conserg. Captain alaa

Stayed in October 2023

Ms marwa vey active she's very nice

Stayed in October 2023

Tired rooms, some staff very nonchalant and when we asked for say a drink and laundry bag - never arrived

Some staff were great, some were not attentive

Stayed in September 2023

Wifi is not working Every morning Housekeeping force to door to enter the room even Inot disturb flag. Not possible to reach hotel due to main street is blocked.

nothing, just breakfast

Stayed in October 2023

Breakfast was ok

The staff, the comfortable rooms

Stayed in September 2023

The staying is amazing and special thanks M .S Marwa helpful

Stayed in August 2023

Good location and staff very helpful

Stayed in August 2023

Thanks so much marwa guest relation she perty girl

Stayed in July 2023