From the moment I walked through the doors, I was captivated by the sheer elegance and charm of the modern interior design which sets the hotel apart from others in the area. The hotel's cleanliness was immaculate, reflecting a commitment to maintaining a pristine and inviting environment. In terms of comfort, the hotel excelled in every aspect and the rooms were spacious and contained all amenities needed to ensure a great stay. Whether it was providing valuable local recommendations, arranging transportation, or promptly addressing any inquiries, the staff were remarkable at attending to my needs.

Stayed in May 2023

Nothing all was good

The hotel located in historical area as its near to every thing and it’s new and very clean I think that it will be one of the best as management listen to all guests points and clear it

Stayed in May 2023

Aside from it being close to the Pyramids there's not much around the area and it's not the best area around the hotel.

The hotel was nice and clean with good accommodating staff.

Stayed in May 2023

Nothing

Absolutely everything!!! This hotel is truly like an oasis in the desert 🏜 Beautiful rooms, friendly and professional staff and beautiful views of the pyramids. And a very special shout out to Ella, Marina, Raft supervisor of security and Ahmed the manager!! Super people - thanks very much!!

Stayed in May 2023

Although the staff is very friendly, they do not always keep their promise. They promised to get me carry-on breakfast at 4 Am in the morning upon check-out because I had a plane to catch. They forgot to make the breakfast and had to leave without it and an empty belly.

The hotel smells brand new, and is very comfortable to stay for the night. What I loved most about it is the spacious and very clean room.

Stayed in May 2023

Strange smell in the room(but we got used to it), there is no restaurant in the hotel, but close by are fine options or you can order food from a fastfood chain (they deliver to the hotel) Sadly our pyramids tour we booked with the hotel got a bit messed up, our guide was late and didnt come at all eventually, they arranged a new guide who wasnt aware of the tour we booked and seemed a little reluctant....

Super friendly and helpful staff, location close to pyramids, but in a relative quiet area (far from airport 60 min by car) Very pretty building. Staff were so kind even when we arrived super late (delayed flight), when we messed up the safe, to get medication, to advise on where to eat, to get in contact with airline ❤️ I would go there again, great hotel for this price range

Stayed in May 2023

All good

Stayed in May 2023

nothing

staff members are exceptionally excellent, welcoming and always go the extra mile to help. the location is also very good and closer to the main tourist attractions and other essential services.

Stayed in May 2023

Love the staff and the location being so close to the pyramids. rooms are good and having a balcony was a big plus.

Stayed in May 2023

The hotel was clean,the staff very friendly and helpful.The food very good

Stayed in May 2023

The hotel was clean,the staff very friendly and helpful.The food very good.

Stayed in May 2023

every thing

very friendly and very clean and luxury . best location and unbelievable price. Don’t miss this opportunity

Stayed in May 2023

The pool was open only till 17:00

Nice people, good breakfast.

Stayed in May 2023

The communication via email regarding the booking of our tours prior to our arrival could have been improved. We had to follow up repeatedly. It was however all confirmed on arrival, but we would have appreciated the peace of mind of confirmations sooner. Also note that its not the same tour guide and driver each day. Seems to work on a rotation system with a different guide and different driver each day. Not all guides are equally good, so perhaps a suggestion to chat to Amr about your specific requirements beforehand. We especially enjoyed our time with Emad as a tour guide who really seemed to delight in sharing his knowledge with us. There's a bad plumbing smell that creeps up from the bathroom drains/toilet each day which seems to possibly be an issue in the building as we smelled it outside as well. Upon notifying the hotel about the smell, they sent in cleaners who managed to keep it at bay for a couple of hours. Definitely a suggestion to notify them if the smell creeps up as the cleaners' chemicals make a big difference.

As a family of 4 with 2 kids under 8, we chose the luxury quadruple room and were so very glad that we did. Having spent 6 nights at Jasmine Pyramids, we really appreciated the spaciousness of the room which upon entering, has one room to the left, another to the right and a sharing bathroom in the middle. We loved that we had two seperate rooms in one little unit, which even included an outside courtyard area for the kids to play. The location of the hotel is really fabulous. Its close enough to the pyramids to walk, but also not in the immediate vicinity with all the hustle bustle of tourists, animals and vendors. The hotel is really positioned perfectly, with many great local food places in walking distance. We booked our tours through the hotel as well which made our holiday planning a lot easier. Amr, who manages the hotel's day tours was super helpful, always around and willing to assist when we had last minute changes/requests. The breakfast buffet was good, with a little bit of everything - fruit, eggs, local Egyptian options, cereals, yoghurt. The turkish coffee was our absolute favourite,

Stayed in May 2023

Good customer service and clean rooms with a fair price.

Stayed in April 2023

nada

The hotel is beautiful! Our stay was everything we hoped for. Everything brand new, great breakfast and killer view to the pyramids. Five days in Cairo couldn’t be better, mostly due to the warming and welcoming people we’ve met. The staff were very helpful and caring since our arrival. A big thank you from Portugal to everyone, and a special shout-out to Amr, whom was tireless with our doubts and needs. Hope we’ll see you again!

Stayed in May 2023

The staff here was exceptionally warm, friendly and helpful. Any time we needed anything, they responded promptly and eagerly. The hotel was within walking distance of the pyramids. The breakfast buffet was lots of varied food and very tasty.

Stayed in May 2023

The staff were amazing. Alla was extremely helpful and caring and made sure our stay was comfortable. the staff at breakfast are lovely.

Stayed in May 2023

The internet is weak.

The location is next door to the great pyramids.

Stayed in May 2023

Nothing. This place is medium fancy and very very nice.

The staff are delightful and helped me to run around and sort out a SIM card and find an ATM when I arrived. The hotel entrance and pool looks like a fairy tale and Giza is a total treat.

Stayed in May 2023

The rooms were comfy and the staff was very friendly. The breakfast buffet exceeded our expectations too. The location is perfect for accessing the pyramids.

Stayed in April 2023

Staff was very professional and nice. The taxi service was great as we arrived after midnight.

Stayed in May 2023

Location, room with terrace and pool view, friendly staff. The staff was extremely welcoming and offered great ideas for activities and dinner. I had an early flight the next day and they arranged a breakfast box and coffee for me.

Stayed in April 2023

There was no sign of the Hotel, the pictures of the terrace with views of pyramids is a bit misleading as the terrace belongs to the Elite Hotel and can only be accessed at certain times like after their breakfast hours. Cairo is noisy so best to bring earplugs to muffle the call for prayer, cockerel and dog barking sounds at night. There is construction work around the building, no issue with noise, but unsightly.

Super friendly and helpful staff, close to pyramids, freshly prepared omelette at breakfast and good variety of western and Egyptian breakfast choices, close to Mena House Hotel where we ate a few times. The mattresses were very comfortable. Loved that they could provide a triple room with 3 single beds for our children, that room was also spacious. We were grateful to change our double room with the only window to a dark shaft to another smaller room, but with better ventilation and more natural light.

Stayed in May 2023

If you want to stay close to the pyramids, I highly recommend staying here! The value is really good, and it's only a few minutes' walk from the pyramids. It's also very convenient if you want to be close to Mena House hotel where I had dinner daily. This is a boutique hotel, which means it's small but very cozy. However, the reason I gave it a rating of 10 is because of the hotel staff - they were absolutely amazing and assisted me with everything I needed. Even though I was traveling alone, I felt very supported by the hotel staff, especially thanks to Abdo, Mohamed, and Amr, who contributed to make my stay in Cairo memorable !

Stayed in April 2023