Gorgeous location and excellent staff. We really enjoyed our stay. If I visited Aswan, Egypt again I would stay here.

Stayed in April 2025

Lovely experience. Resort is beautiful with beautiful views and facilities. Very courteous staff, thank you, Christeen, our stay was very pleasant. The boat ride is timely. WiFi is available but can be sketchy depending on your room location. The breakfast box could have more variety.

Stayed in April 2025

Don’t eat lunch or dinner at the hotel. Next to the hotel pickup point at the mainland “Pyramisa Isis Island Pickup Point” an excellent restaurant “Makani Restaurant” down stairs. Healthy, fresh and much cheaper than the hotel. They use fresh daily local meat and chicken, not frozen or imported.

All rooms have balcony and water view. The boat to mainland is frequent and reliable. Wifi is good. The quiet ambiance is appreciated there. I recommend the hotel.

Stayed in March 2025

Customer relations lady provided excellent service. She was attentive and made every effort to me us comfortable. The location, building, decor very pretty and lots of potential to be very very great but some things were a letdown. The shower didn't drain properly and the buffet dinner was cold. Breakfast wasn't very good either.

Stayed in April 2025

Amazing view and property. Food was excellent. Staff amazing.

Stayed in March 2025

Some improving for the food would be a plus, but I have been said that they are working on that.

The facilities, the customer experience and the staff is absolutely fantastic. Taking care of us and even advancing our needs.

Stayed in April 2025

The hotel is run down, needs good service and amenities. Bath amenities are useless. Room service is slow. Breakfast was average. Staff was courteous and polite. The location is interesting and very relaxing. Surrounded by the river and greenery.

Stayed in April 2025

Musak everywhere

We suggested to the management that fresh mint tea, decaffeinated coffee would be a nice addition as would larger shower enclosures & bigger sheets

Stayed in April 2025

Nothing

All staff were warm and friendly. We would like to highlight Christine from guest relations was exceptionally good. She couldn’t have done enough for us and ironed out any problems with immediate affect, even going the extra mile. She is a major credit to your hotel.

Stayed in April 2025

Amazing view but hotel is old. They're refurbishing it step by step. The rooms are brand new and very well equipped. Restaurants vibe/choice average but maybe due to Ramadan

Stayed in April 2025

Breakfast needs to be improved No coffee in breakfast

Stayed in April 2025

Great location. Staff could use more training in the dining services.

Stayed in March 2025

Amazing stay! The view of the Nile from the hotel is absolutely breathtaking and the hospitality was second to none. Every staff member was warm, welcoming, and genuinely eager to help. The rooms were spotless and very comfortable, with everything you could need for a relaxing stay. They have a convenient shuttle boat free of charge that runs all day between the island and the mainland. It made getting around super easy. If you’re looking for a serene escape with stunning views, great service, and effortless access to the city, this is the place. I can’t wait to come back!

Stayed in March 2025

Very nice Hotel by the river Nile! Christina was super and gave us an open heart welcome. The concierge Mostafa, was really helpful with all the tours that we wanted to arrange, he was really welcoming and offered an amazing hot hibiscus tea at his own store.

Stayed in March 2025

My stay was very good and the staff was very helpful and friendly, next time I visit Aswan I will go to this hotel again for sure.

Stayed in March 2025

Das The hotel is basically very nice, but unfortunately a bit outdated. Some parts of the hotel are being renovated, but not everything. The room doors are more of a privacy screen than a real door. Noise from outside is not dampened by windows or doors. In our case, it was an excavator on the other side of the river that was working in the middle of the night and making a lot of noise. It was not the hotel's fault! We didn't like the plastic cups for drinks at breakfast. There is already far too much plastic waste lying around in Egypt anyway.

The location of the hotel on the Nile Island is very good. There is also a free hotel shuttle boat 24 h a day. The staff is very friendly and helpful. There are also some pools and a nice garden. However, we were there for too short a time to be able to use them. We did not use the Restaurant during the day, just for breakfast. Breakfast has a wide variety of different things. If we come back to Aswan, will we stay again there.

Stayed in March 2025

Some installations need maintenance

Service and location

Stayed in March 2025

Helpful staff. Nice setting and views on the river. Good buffet for breakfast and dinner.

Stayed in March 2025

Some parts are tired and need updating, but over all fine. Terrible air conditioning

Great staff, Hussain the barman is a legend.

Stayed in March 2025

Beautiful location

Stayed in March 2025

The breakfast had slightly limited selection

Amazing location, with lots of facilities and very friendly staff!!

Stayed in March 2025

The property was very beautiful and the staff was friendly and helpful. We had an amazing experience

Stayed in March 2025

The staff were extremely attentive and lovely, the hotel itself was beautiful and the food was great. 10/10!

Stayed in March 2025

Some places smoking - smoking restaurant. Wifi Internet has traffic limits for each password.

Nice hotel. I like location on the island with free boat to the city. Good hotel and rooms design. Spacious. Good SPA and amenities.

Stayed in March 2025