All inclusive plan is disappointing. Not really worth it. Policy regarding room key is annoying (only one allowed per room, charged when it was lost... this is definitely a first...) Also pool towels are only given 2 per room when we were 4 . Booked a room for 4 (2+2). Got 3 beds and only 2 towels. Had to keep asking gir towels which is weird...

Everybody is very helpfull and friendly. Great beach and pool Food is very good in Egyptian standard. Dining room was always plenty of free tables (in other hotels it was very frustrating looking for a free table to dine).

Stayed in April 2023

The hotel is bit far from Dahab market but there was a free shuttle from the hotel twice a day. I would appreciate more options for vegans.

Nice breakfast, very good service, excellent view. Nice evenng shows. I would like to mention Hulud Ismail from the reception desk for the exceptional service!

Stayed in March 2023

i requested dinner at room and food quality was not good

location near by the commercial area , clean , friendly staff , good breakfast

Stayed in February 2023

I arrived at the hotel for 3 nights. This is the third time I have stayed at this hotel. In my opinion, the hotel is at the best level in all of Dahab, Of course, the spa at the hotel is also at a very good level. I am from Israel and I am careful about kosher food that I brought with me, the hotel gave me the opportunity to prepare and heat my food in the corner of the hotel kitchen. And here is the place to praise Khulud from the Kabbalah mitzvot. Holud speaks fluent Hebrew and helped us with everything we asked for and everything we needed. Thank you Akutel team for the experience and the service, and it's great that you have a staff member at the reception who speaks Hebrew, it is very important and helpful. Any Israeli who comes to the hotel and encounters a problem can talk to Holud and she will fix the problem or explain it to you. Thank you Holoud.

Stayed in February 2023

- Rooms near the beach or pool has to take shutter bus to go to the reception, restaurant and main gate (I don’t recommend if you have toddlers) - Beach for some reason has Surveillance cameras

Incredible sea view and many gardens around you. Food quality was good Beach was clean Staff were helpful and nice

Stayed in January 2023

hospitality of reception people specifically Mr. Osama, restaurant varieties at breakfast

Stayed in January 2023

We would rarely see any staff around, the hotel was kind of scary at night! 😅

The scenery was beautiful, it was a short walk within the hotel from the beach. The taftaf and their drivers were always very sweet greeting us whenever we hopped on and off. Most of the staff were friendly!

Stayed in January 2023

The pools are not heated. The only fish served for both lunch and dinner over 4 days (8 times!!) was mackerel.

We were blessed by a beyond quality of service mindedness. The view was amazing, great and rather kind people, to mention a few, Kholod Esmail, Hussein Khaled and Mohamed Kamel.

Stayed in January 2023

the furniture needs some updates and refresh plus the entertainment facilities needs to be increased

it’s good but a bit outdated

Stayed in January 2023

Room service is always delayed and food quality wasn’t the best , the breakfast doesn’t have the expected quality. No heated pool.

Location

Stayed in January 2023

Room cleaning Delayed check-in

Hotel facilities Food was delicious with lot of varieties Room is spacious

Stayed in January 2023

I would have enjoyed my stay more if they had heated pools. That will make it more enjoyable during winter when i visited the hotel.

I liked that the place was clean, friendly staff and nice facilities. Special thanks to Mr. Kamil at the reception for making sure that our stay is exceptional. It was my first time at the hotel and definitely won't be the last.

Stayed in January 2023

Actually the kitchen is somehow poor and no varities, so I recommend to book your stay as Bed only not B&B. The other thing, the way from Dahab gate till hotel needs to be more safe as there is no lights and so many curves in the road without any traffic symbols.

All staff were friendly, the rooms clean comparing to others hotels, the view was incredible, the facilities are okay not bad, and regarding the price it is value for money and great stay.

Stayed in January 2023

Pool is not heated Mosquitoes in the hotel and in the room😔

Hotel is clean and new Rooms are so clean and comfortable Food is super tasty and good quality also variety good value for money Beach is not for swimming it's for snorkeling and diving we love it Receptionist is so helpful All the rooms beach view

Stayed in December 2022

The room is getting a bit old, the bed and pillows are not super comfy as usual. The all inclusive package doesn't include everything.

Amazing food. Amazing view. Awesome atmosphere.

Stayed in November 2022

rooms are old, but hotel are nice in total. Mixers and cranes in bathroom are required for replacement . But , anyway ,I have good time in this hotel

friendly and welcome personal , always ready to help

Stayed in October 2022

payment policies are not good at all

everything

Stayed in October 2022

the staff at the front was disorganized - took 40mins to get the room key even though we showed up late in the afternoon. The Room was not cleaned properly, had to get towels and air the room from all the smoke. the Pool is old and rugged - it needs a new bottom surface as it feels like it is ready to sink in.

The view and beach - great artistic hotel

Stayed in September 2022

We waited at check in for a long time. I booked two rooms, and though one room was a courtesy upgrade due to booking status, the other room I booked, i upgraded at my own expens and still waited for a long time to get the room. So it seemed that we would have waited wither way. The pool staff was not kind or serviceable and it felt as if they don't want to work. I must point out, that the guy that was not kind approached and apologized for getting angry, so that's the plus side. The rooms did not have towels and it was very hard to get one, as if it's gold. I think it's a service better taken at the pool, and not ask for pool towels at our rooms. Breakfast was till 10am, and exactly at 10am all trays were picked up, so even if you were sitting there and wanted to grab one last drink it was gone. The payment with dollars is very hard, they don't accept old dollar bills evethough it's perfectly valid everywhere else in the world (but that's all egypt, not just this hotel). At the end Kamel from reception helped us with this matter.

The place looks great. We had a suite and it had its own pool in the suite complex. The other pool was great too with slides to the water. The hotel beach is beautiful and very pastoral. The dining room was great also, though I only managed to have dinner. The front desk especially Kamel and this beautiful woman that speaks Hebrew I forgot her name, sorry, were very kind and helped us along the way. The lifeguard at the beach was supe kind and friendly and tried to do his best for the costumers. The reef is beautiful in this area, so better to bring snorcling gear since they don't have one there. Great for families BTW.

Stayed in October 2022

Prices are not clear when you order a day trip and there was a time issue (5 minutes could take 30 minutes and more)

All the rooms have a see view, complimentary bottle of water

Stayed in October 2022

Some rubbish in the area is conspicuous. But, it is common for Egypt ... The woman at the SPA reception is not good at speaking English :( .

The sea view is excellent! Nice landscape design. Silence. The staff is very friendly and helpful. Food is out of competition- varied and delicious. Special thanks to the administrator Osama - he responded to requests with maximum attention and quickly resolved any issues.

Stayed in October 2022

The property is old and not maintained so well

Stayed in October 2022

The room was not clean when we got it, the towels and the bed sheets were dirty

The night manager Osama was great, he helped us with everything we needed

Stayed in September 2022

Upon check in I asked to change my room , receptionist was cooperative but when i asked for bellman to take my luggage to the new room he delayed up to 30 minutes Receptionist couldn't offer another bellman as it was just one for the whole resort.

Restaurant staff is professional and friendly so much Some foods should be available as coca cola or ice cream 🍦

Stayed in September 2022

Pool closed early at 6pm - just before sunset. Cost of food in restaurant. Mattresses were too hard for me - my poor shoulders ached!

Location is 15min drive away from Dahab centre which suited us very well as it was a bit too hippy/laissez faire for our tastes. Cleanliness was good. The shower was wonderful and bathroom clean and spacious. Our cleaner Ibrahim was polite friendly and helpful - a real gem. So sad I didn't get to see him to thank him personally before I left. Complimentary bottled water daily (2 large bottles for the 3 of us). Pool was clean overall and the slides working. Grounds were beautiful - lots of flowers and the landscaping and design of the resort was picturesque overall. All rooms had a sea view and back doors to a small seating area outside the room. Short walk to beach front. Shuttle service to and from Dahab centre twice daily. The beach pier was always supervised and snorkeling was great in the sea when climbing down from.the stairs at the end of the pier. The reef close to shore wasn't pristine but it is still attracting a huge number and variety of reef fish which was amazing to witness.

Stayed in August 2022