The hotel was uncomfortable and very run-down, the roof-top swimming pool could have been great but it was filthy and the surrounding area looked like it was used as a staff dorm. In our room, the shower was broken and although they tried to fix it the temperature control needed to be replaced, and there were many sudden risks of scalding. The breakfast was basic, poor quality food, and unappetizing. The reception staff were unhelpful and the manager just sat in the main reception chain-smoking, when I tried to engage the manager in conversation he spoke no English.

The best thing about this hotel was the amazing location at the foot of the Giza Pyramids, the view from breakfast and from the associated roof-top restaurant was fantastic.

Stayed in June 2024

The views were incredible, it was very safe and the staff were very helpful! We had the whole upstairs pool area to ourselves with a spectacular view from the pool!

Stayed in June 2024

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Stayed in June 2024

The staff are very friendly. It's aleast 20 minute walk to the giza pyramid and the national museum. Pricing was fair. They also clean your room spotless. I had a nice Balcony view. They also have store in side the hotel so you don't even have to leave the hotel for supplies. Pharmacy and current exchange was only a block away from hotel so that was nice as well. Everyone speaks relatively good English and some Spanish. Over all great experience I will definitely go back .

Stayed in May 2024

Even a homeless shelter would have a better food selection and quality. The eggs were fried in a dirty and rusty frying pan, and they were always slimy and under cooked so we all got a salmonella infection from it. The elevators are just nasty, the windows of them are covered in so much grease that u can barely see out. There was No hot water in our room , and sometimes the toilet didnt work. There was No internet connection in the rooms, We had to sit at the recepcion if We wanted to use the wi-fi. There were really loud events hosted at the hotel by local people well after midnight, which made sleeping impossible. Overall Its a dirty and very outdated hotel with a great view. Also the hotel is right next to a Huge highway So you will hear traffic noise non stop. To European standards this is a 2 star hotel at max.

The view to the pyramids.

Stayed in May 2024

There could have been alcohol for a cheaper price.

The view and the accommodation.

Stayed in May 2024

There is basically no internet connection, the hotel is in need of significant renovation, and the breakfast was extremely disappointing

The only two pluses of this hotel are its location and view of the pyramids, and the staff is always very kind and helpful

Stayed in April 2024

Great hotel. Staff are very friendly, met some cool people there. Serve alcohol during Ramadan which is great. View of pyramids from balcony and pool. A++

Stayed in April 2024

There's nothing I can say I don't like from this hotel. Everything is simply perfect 👌

Very nice hotel , lobby decoration makes you feel you are in Egypt ! with excellent location , Hotel staff is really kind , helpfull and friendly Specially Mohamad at front desk . He helped us to arrange transfer from Cairo airport and also tour to Piramids with spanish guide.  Great location if you want to stay near Piramids . We've got  the best view  from our balcony . I would recomend this hotel to anyone who wants to visit Cairo .

Stayed in March 2024

This was the first time that I knew what I ate. That means:no pork

Stayed in March 2024

Bit tired looking but the hospitality more than made up for it.

Mohammed abdo couldn’t have done any more for our group of 3 women if he tried. He was excellent as were all the staff, (very polite and friendly) especially car excursions/airport pick up big shout out for karim driver and staff at cafe area just inside entrance to hotel. Try the shops within hotel 👍

Stayed in March 2024

Decoration is nice but looks a bit old and tired. Refurbishment is needed. Good value for money though and the staff is very nice and friendly.

Location Friendly staff Service Big rooms Nice view

Stayed in February 2024

Poor hospitality No towels or water at time of check in 😡

Location very good 👍

Stayed in February 2024

Very bad breakfast, very limited and breads are awful and no oven for reheat. Last day before hours before check out, I left my room for 30 min. I returned back and wasn’t able to use the key because they checked out by themselves without asking me , even so it was very early to check out and all my bags and jewelry inside the room. Finally Mrs. Nour helped me to enter the room . Also I asked receptionists for a stamped invoice with price details to send to my work, they said they will prepare . I checked out then they didn’t prepare the invoice and told me get it from Booking.com. Isaiah I need detailed stamped one for my work. I had to go because they were late and I had a flight. I told them I will have the invoice when I return back. I returned and they left me for discussions and making long calls about my invoice. I felt something strange and mystery. Also I was late so, I asked them to send to my WhatsApp and of course until now I didn’t receive any invoice from them. Prices in the coffee shop mbc are very expensive with very bad quality.

Location is good MRS. Nour was very helpful.

Stayed in January 2024

Short walk to pyramids and very helpful front desk.

Stayed in February 2024

The breakfast 3 woman who were lazy and rude said there was no omelettes at 8am. And generally didn’t care.

Rooms and bed.

Stayed in January 2024

The room was large but tired - there are no no smoking rooms so all have a slightly stale aroma.

Breakfast was poor - bread slightly stale. Most people seem to smoke and there is no no-smoking area so slightly strange feeling (they cook in the same area).

Stayed in December 2023

Power went out 2 of 3 night we stayed for an hr. Super dirty and water takes 15-25 mins to get “warm”. Stay away from this place.

Location and only the location

Stayed in November 2023

Excellent location, staff very helpful and polite, room was very clean and comfortable and breakfast buffet was excellent

Stayed in October 2023

The breakfast was appalling, it felt like the hotel was about to shut it's doors for good, but was cutting every corner to hang on. The only good thing was the staff, they were amazingly helpful.

The view was amazing

Stayed in October 2023

Super nice stuff with their smile, great location with the pyramids view

Stayed in October 2023

We were welcomed so kindly to the property. The staff here were absolutely polite and kind I have never been greeted like this before. It felt so warm and friendly. The team here went above and beyond to make sure our stay was perfect from the moment we stepped in. The rooms were spacious, the view from the balcony was stunning - beautiful view of the pyramids made the stay even better. Thank you so much for a beautiful stay. We will come back again I’m sure of it.

Stayed in October 2023

AC, worked hard in the afternoon to make cooling temp.

Check the view!

Stayed in September 2023

Unfortunately this Hotel is very very tired and the cleaning standards were not particularly high. The breakfast offerings was extremely poor and the in room tea/coffee was virtually non existent. A great shame

The location (pyramid view) was first class as were the Reception staff - really helpful and attentive

Stayed in October 2023

The hotel is in a run-down and dusty area in Giza and shops (??) are a minimum of 1km walk. The bathroom vanity leaked and marble was missing around the edge. There was no hot water (even after running water for 10+ minutes). The breakfast is outside on the 4th floor but at least it is under cover. Hotel staff were friendly and arranged a Nile Dinner Cruise for us after the original tour company never came to pick us up. Other hotel staff were less helpful - telling us to get an Uber to another hotel (that never came) instead of ordering a tax for us when I politely requested a taxi.

The foyer is beautifully decorated and the view from a "Pyramid View" room is spectacular. The room is large and air conditioning works well.

Stayed in September 2023