59 mostafa ismael extend el mansorya , shouting squire, jeza 1 building 40 room, Giza, 12011 Cairo, Egypt
#98 of 846 hotels in Cairo
Guests' ChoiceBased on 327 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.8
Facilities
8.8
Staff
9.5
Value for money
9.0
Free WiFi
7.9
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End of dialog contentReviewed: 18 January 2025
Simon
SwitzerlandThe welcome is very warm and the staff very attentive. In addition to the usual good services, we were well advised for our tourist visits.
Stayed in January 2025
Reviewed: 18 January 2025
Alex
United KingdomBathroom has some issue on the drainage system. Airflow is not effective.
The staff is extremely helpful and welcome.
Stayed in January 2025
Reviewed: 18 January 2025
Daniel
United KingdomPerfect place to stay in Cairo. So close to pyramids that you can gaze at them whilst having your breakfast. Room modern and clean. Staff welcoming and unobtrusive. Breakfast plentiful with exquisite view. I really scored with this booking. It's even in a quite part of town, the bustle of Giza is a short walk away or pennies in a taxi. Cairo is unforgettable, and this is the place to base yourself.
Stayed in January 2025
Reviewed: 13 January 2025
Nor
United Arab Emirates1. Mr. Mohamad, the front desk manager, was very attentive. 2. The hotel had arranged a tour guide for us for a very affordable price. 3. We booked 2 bed and 1 sofa bed for 3 but was given 3 bed instead.
Stayed in January 2025
Reviewed: 13 January 2025
Zvonimir
CroatiaEverything was nice and clean. Breakfast was good with a nice view towards pyramids. Eya was super helpful on our stay
Stayed in January 2025
Reviewed: 12 January 2025
Daniel
SpainMohamed and Mahmoud from Reception the best 👌
Stayed in January 2025
Reviewed: 12 January 2025
Alaa
Saudi ArabiaThe room is very clean
Stayed in January 2025
Reviewed: 8 January 2025
Carmen
MexicoOur shower was not hot enough, they tried to help with that but didn’t work. We felt that our room was always cold
The location was amazing, we were next to the grand museum and the pyramids so the transportation was never a problem. The staff at the property was friendly and helpful they were always willing to help, breakfast was included and was so complete, they offered tours as well at the hotel and they have plenty of options. The room size was big, we love that !
Stayed in January 2025
Reviewed: 8 January 2025
Aayat
RussiaI had a wonderful stay at Saray Hotel! From the moment I arrived, the staff went above and beyond to ensure my comfort. The room was immaculate, spacious, and beautifully decorated, with all the amenities I could need. The breakfast was delicious with a wide variety of options, and the hotel's location was perfect for exploring the city. I especially appreciated the warm hospitality and attention to detail throughout my stay. Highly recommended, and I can't wait to return!
Stayed in January 2025
Reviewed: 7 January 2025
Xinyue
United KingdomMahmoud is great! And the room is very clean. The service here is good!
Stayed in January 2025
Reviewed: 7 January 2025
Thiago
NetherlandsThe experience at hotel was amazing, super cleaning, the staff really friendly and concerning about we need Housekeeping was so perfect about all needing. Reception note 10 👍 All departments really professional. I really felling safe and comfortable at hotel Thanks all for do my stay amazing. Really recommend
Stayed in January 2025
Reviewed: 7 January 2025
Mohamed
ItalyClean and quite location
Stayed in January 2025
Reviewed: 6 January 2025
Rajendra
United KingdomAbsolutely nothing. :-)
It is truly an exceptional hotel. Was close to Giza pyramids and it was the main reason we selected this hotel. However everything else was absolutely perfect. Rooms were spacious and clean, there was a mini fridge with water when we first came with kettle and tea and coffee. Also we were served with hibiscus tea on our arrival. Staff was supper friendly, reception, people who helped us carry luggage and restaurant. We only took breakfast from restaurant because we were outside rest of the time and they have a such a wide range of selection for the breakfast menu. And the taste was amazing. Im so gutted that i lost the piece of paper i wrote the names of the staff that helped us as i wanted to say thanks. But if you guys read this post please know that you made such a difference to our stay and made it vey enjoyable. Will definitely recommend this place for anyone travelling with kids and will come back if we visit Cairo again.
Stayed in December 2024
Reviewed: 6 January 2025
O
ItalyStaff was very nice and helpful. A special thanks to Abdullah and Mahmoud from the reception. Thank you again guys!! See you!
Stayed in January 2025
Reviewed: 5 January 2025
Marzia
United Arab Emiratesthe room didn't have a nice view, the beds were maybe a little hard, but these are small details.
placed very very close to the new GEM museum, and close to the pyramids, the staff is truly the highlight of this hotel. super helpful, smiley, always going the extra mile. we arrived at 4 am and they made us room service! the room was big and clean.
Stayed in January 2025
Reviewed: 2 January 2025
Sarah
NetherlandsThe rooms were very clean, big, modern and with a clean fridge. This is one of the best hotel rooms I have had and especially for this price point in Egypt. Typical Egyptian breakfast and of course the view of the pyramids (saw 2) was amazing. We also walked from the hotel the the new Egyptian museum, only thing is that you need to cross a big road, but there are a lot of locals willing to help out with that!
Stayed in November 2024
Reviewed: 2 January 2025
Kishorekumar
IndiaLocation was amazing with the pyramids view..
Stayed in January 2025
Reviewed: 30 December 2024
Nupur
Kuwait1.Wifi 2.Breakfast should be improved with more types of spreads 3. Pillar inside the room was very annoying 4..Room size was very small
1. Location 2. Staff 3. Tours 4. Value for money
Stayed in December 2024
Reviewed: 28 December 2024
Steenholdt
GreenlandCannot think of something we didnt like.
We enjoyed our stay very much. The personal was very helpful in all ways. We enjoyed the breakfast and the diningroom was comfortable.
Stayed in December 2024
Reviewed: 27 December 2024
Debajyoti
GermanyNothing..
The Tour Guides Nagy Samir and his friend Yehia are excellent.They made our trip to Egypt wonderful and memorable.Amazing places were covered. Very friendly Tour guides!!
Stayed in December 2024
Reviewed: 24 December 2024
Gayla
United StatesNot many shops or dining options to walk to but uber is always good and inexpensive.
Quiet location. Close to the grand museum. So very clean. Upstairs breakfast area a delight. Spacious, comfortable room.
Stayed in November 2024
Reviewed: 20 December 2024
Ramazan
GermanyThe air in Cairo is not clear, so you don't have good views too the Pyramids. But this is not a mistake of the hotel
The hotel is clean and well maintained. The staff is friendly and helpful, especially Shams at the reception. The Pyramids are close to the hotel.
Stayed in December 2024
Reviewed: 16 December 2024
Majeed
PakistanNear and clean, reasonable price, excellent service
Stayed in December 2024
Reviewed: 16 December 2024
Abdollh
Saudi ArabiaVery nice hotel and special treatment from everyone. Thank you.
Stayed in December 2024
Reviewed: 12 December 2024
Ashma
United KingdomVery busy location but I guess it will be like that anywhere near pyramids!
Lovely staff, hotel nice and clean
Stayed in December 2024
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