We had contacted them through booking.com messaging and asked about sighseeing packages. They offered us $580 for 2 pax for 1 day cairo,1 day giza and 1 day alexandria. When we went to the hotel they claimed various issues and forced us to pay $750 for the same trips. The bathroom should be more spacious as it was so small and uncomfortable. Shower cubicles are so small that they are difficult to enter and stand, forget bathing. Lift should be arranged as there is only staircase.

The location is pretty good with a great view from rooftop and balcony but the breakfast can be better with some variety.

Stayed in February 2024

The Inn provided a complimentary pick up from the Airport because we booked 5D 4N. When we arrived, they provided welcome drinks in the rooftop with the view of the Great Pyramids which superB. They also offer you in the evening a light & sound show you just have to book/reserve a table in advance.

Stayed in February 2024

The close proximity to the pyramids the view is exceptional and the staff are fabulous the breakfast is amazing served by fantastic staff who will go out the way for you nothing is too much trouble ِAmr & Eslam are a credit to this hotel and are extremely professional warm and friendly giving helpful advice making you’re stay these extra bit special 10/10

Stayed in February 2024

The toilet seat was broken

Amazing location, breakfast every morning overlooking the pyramids, the staff was helpful, especially Hussain.

Stayed in February 2024

Very good support from Shahd, thanks!

Stayed in February 2024

The real room looks totally different from the picture. And the wifi quality is disaster. Besides, staff are asking huge amount of tip for any help

Stayed in February 2024

Bedsheet not clean, I found a lot of body hair.

Location was great.

Stayed in February 2024

The room was supposedly “new”, but very cheaply done, right under the restaurant, where the tables and chairs were just being dragged on the floor until late nights. The room was very close to the stairs, so there was a lot of noice. The room wasn’t that clean, even after cleaning. For the breakfast you need to wait really long time and when you get the food it is cold, then you need to ask to get the cutlery, but there is 5 people standing doing nothing... We didn’t once get drinks with the breakfast. The restaurant in general is not cheap, the prices are without taxes and service fee. We were once forced to take s taxi booked by the reception and it was one big scam - uber would be 100LE and we needed to pay 10euros for 10 min ride.

The view on the pyramids was awesome. Good to watch the show at night too, as the show itself is not cheap and not great.

Stayed in February 2024

The view is amazing and you can go walking from the hotel to the pyramids. staff was great everything we needed they helped us, we did a couple of tours with them as well and they were really good and the guides were excellent, hope returning in the future.

Stayed in February 2024

We loved everything

The property is super clean and accommodating! Amazing location, super soft beds. Room has everything what is needed for the stay. Great breakfast! The service was just exceptional!! Amazing, super friendly and accommodating stuff, Shahs, Mira and Nana have made sure that we are spending the time of our life! Thank you so much for making our stay unforgettable! We will come back for sure!

Stayed in February 2024

No Wi-Fi at all they lie they said will fix but no wi fi at all all the lime we calling and check with them staff inf with in 10min will fix full day no wifi .and also no hair dryer we asked iron no iron with them and even no scissors even.

Location

Stayed in January 2024

They were extremely accommodating and allowed us to check in early at like 8am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

Stayed in January 2024

The staff at this property are all great! They all go above and beyond to make your stay comfortable. Please (Shadow ) give your staff awards!

Stayed in January 2024

Everything was perfect. From the room to the view to the breakfast. You can’t get a better view in all Egypt. And the owner Ali is one of the best people we had the pleasure to meet in our life. We’ll be back very soon.

Stayed in January 2024

Excellent location and view of the pyramids. Comfortable rooms with clean facilities. Lovely and polite staff. Very helpful and welcoming. Served a refreshing lemon drink at arrival with a scenic view of the pyramids. All staff courteous and kind. We stayed overnight during a long flight layover and would definitely visit again for longer. Price was very good for the service.

Stayed in January 2024

On the first night they organized a party at their restaurant. Our room being under the restaurant, we couldn't rest or sleep because of the noise and disturbance. We asked to change rooms or lower the music but every time the staff said that it will finish soon and we should be patient. The rooftop is not there for you to freely enjoy it as it is for the restaurant. Our room was just under the restaurant so every time someone moved a chair, at any time of day and night, we could hear it. We asked them to stop the noise but they keep repeated "to be patient and next time I complain to see them and they will change the room". At the end we never managed to change the room and had to suffer the noise. Also the bathroom started to flood, and they say they will fix it but never did. The first morning we waited 1 hour to get two scrambled eggs. Be careful in the stairs as they are uneven.

The view of the pyramids

Stayed in January 2024

This review has been hidden because it doesn't meet our guidelines.

We were told to have the room with balcony and pyramid view. However, when we got there, the staff informed us the room is not available anymore. Instead we were given a room without windows. The noise from the corridor could be heard the whole night.

The staff are very friendly. Location is close to the pyramid.

Stayed in January 2024

The staff in the rooftop bar were very rude and made you feel unwelcome, so we didn't spend anytime there, which was ashame.

The views

Stayed in December 2023

Great location and very close to the pyramids, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist especially Amr and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Stayed in December 2023

Price, property, furnishings, staff. The coffee machine in the room didn’t have coffee and the plug is for the UK. The room is not what was shown online. Internet barely works. Walls are thin and you can hear neighbors and outside. Only take cash or up charge you 5%. The price of this hotel is the same as a true 5 star hotel. You do the math for yourself.

Location. That’s it. Don’t stay here.

Stayed in December 2023

Stuffs are very friendly and helpful. The allocated room also was clean. there is no complaint for them. They offered better tour of Cairo, compared to the tour we already had booked in advance it`s amazing with good Price .

Stayed in December 2023

Helpful, friendly staff. Excellent view of the pyramids from the rooftop bar and restaurant. Nice, comfortable rooms

Stayed in December 2023

I was in another place having a bad time in Giza until I found this place !! Fully recommended: - the bed is confortable - the rain shower was great - the room was very clean - the best view of the pyramids - I had a Gordon blue for dinner and It was delicious - Love the Egyptian breakfast - And can’t thank enough the great service from the staff specially Shad, his partner at the reception, Mo’men and Mr. Salah ❣️

Stayed in December 2023

The rooms were clean, very comfortable, and the staff was amazing especially Amr, They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Egypt.

Stayed in December 2023