Room was claustrophobic and not ventilated enough; smoking smelled

Location

Stayed in March 2025

It's extremely loud! I could heart my neighborhoods and their voices through the walls. When someone was in a bathroom, I heard their all activities.

Stayed in February 2025

Our main issue was that we felt that the room temperature was too warm. We understand that it was winter and it is cold outside, but we would have liked a way to turn down a little bit the temperature of the room. Also, we felt that there was not much air flow inside the room, so it felt a bit suffocating sometimes.

The room was very clean, including sheets and towels.

Stayed in February 2025

system to access and not possible to solve situations.

price

Stayed in February 2025

You hear so much noise from neighbouring rooms. A light from the hallway was on and off all night disturbing my sleep.

The room was nice and a great location. The self check in was also a lot easier than expected.

Stayed in February 2025

room was so small

staff , auto check in

Stayed in February 2025

The lack of staff or assistance. There was an issue with the fire alarm and no one to help.

The facilities and value for money

Stayed in January 2025

People standing at the entrance on the stairs and round

The place

Stayed in January 2025

Since we are in the ground floor, we were not able to sleep well coz everytime someone open the doors, the sounds when they closed it will make u awake. We didnt chose the right room , its near the street so all the vehicle noise especially the grabage truck is so disturbing and no adjustment of the heater.

It is clean

Stayed in December 2024

I can clearly hear the conversation next door, and anybody using the bathroom.

Stayed in December 2024

I wanted to share some feedback regarding my recent experience with the auto check-in process at your property. As international travelers without a local roaming SIM card, we encountered significant difficulties accessing our room upon arrival. When we arrived, we were unable to register or open the room door due to the need for an internet connection. Additionally, when I attempted to call customer support, the response time was long, and language barriers made communication challenging. To improve the experience for future guests, I would recommend: Pre-Arrival Instructions: It would be very helpful to receive a clear explanation of the check-in and room access process beforehand, so guests can be prepared to complete any necessary steps in advance. Alternative Access Options: If possible, providing a non-digital option (such as a key code or physical key) could be very beneficial, especially for guests who may not have internet access on arrival. App Development: An app with offline functionality or clear prompts could also be a great solution, allowing for smoother entry even without internet. Thank you for considering these suggestions. Despite the challenges we faced, we appreciate your team’s efforts and hope these adjustments can help enhance the guest experience.

Stayed in October 2024

Room

good

Stayed in October 2024

The hotel chain sent me too many unnecessary emails. Also the way to check in was difficult, I had to help many people that were trying to enter the building. It felt slightly unsafe to leave my stuff in the room since there was no reception or staff around. If you just need a place to lay your head down at the end of the day, it's okay, but that's about it.

The location of this stay was fine; nearby a metro station and many coffee and bakery spots. The room was small and not too comfortable, but it was okay if you're only there to sleep. There was some bonding between the people that were staying there because many had trouble to get into the hotel, which eventually was a blessing in disguise.

Stayed in September 2024

People pooping too much

Maybe

Stayed in August 2024

Problem with the entrance, and I called so many times to customer service and no one helped me , I waited 3 hours outside to get into the building

I liked the whole place

Stayed in August 2024

The light in the hallway can be a bit disruptive when trying to sleep

Comfortable and clean spaces

Stayed in August 2024

You go to this hotel if you want to be cheap. It's the worst place. Just do it if you have no other choice.

Nothing that I like there.

Stayed in June 2024

Everything was clean and nice,but it was impossible to rest because walls was like paper and we could hear everything behind.

Stayed in August 2024

too many actions and messages in the mail to check-ib and receive instructions to enter the room

Close to the Russian Consulate. Clean. Price according comfort.

Stayed in June 2024

The checkin process was terrible. No one to talk to and the instructions for entry was poorly written. I spent too much time on a tight schedule to figure it out causing concern that I was getting scammed again like I was previously in Madrid when using booking.com. Eventually an another person staying there showed up and explained the entry. He explained that he too was confused the first time and required someone to explain it to him.

Stayed in June 2024

Hairs on the bed sheet, I found 2 bugs as well. The shower was clogged. No sound proof at all. You hear all the squeaking. Get yourself some ear plugs. And they should give a code, because it's really annoying having to go to your email every time you go to the bathroom.

The bed was comfortable enough. Check in was ok, I just needed to press a button in my email. The location is wonderful.

Stayed in May 2024

Not tv in the rooms

Nice Location and Very Quiet

Stayed in May 2024

Room was too small, the bed was small for two ppl, no wardrobe, bathrooms were not always clean, you can hear the neighbors passing by and talking.

The auto-check-in, location

Stayed in January 2024

A lot of noise in the building

Stayed in March 2025