Ermitagaña, 3, 31008 Pamplona, Spain
#19 of 32 hotels in Pamplona
Guests' ChoiceBased on 230 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.3
Facilities
8.7
Staff
9.0
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 24 March 2025
María
SpainMaintenance
Stayed in March 2025
Reviewed: 10 February 2025
Kristopher
SpainUnfortunately, they cleaned my room before I checked out, so when I came back to rest, shower and eat breakfast in my room after my medical appointments, I wasn’t able to use it because is had already been prepared for the next occupant (10:30am while there was a 12pm checkout time).
Very comfortable rooms and great location. Tons of inexpensive, street parking around.
Stayed in February 2025
Reviewed: 9 January 2025
Cpc
United KingdomI like everything. Very nice and clean hotel with spacious bedrooms and bathroom.
The location next to my friend relatives.
Stayed in January 2025
Reviewed: 9 January 2025
Stephen
United KingdomVery friendly staff. Great location, underground parking
Stayed in December 2024
Reviewed: 7 November 2024
Brian
SpainGood location with parking. Breakfast was large buffet. Hotel is modern very clean. The highlight of my stay were the front desk staff. I had a problem with my car and they were superb in helping getting it fixed.
Stayed in November 2024
Reviewed: 30 October 2024
Kuen
JapanA little out of the way but if you ride the bus it is easy access.
I had an overall wonderful time during my stay. I was on the Camino and needed a little break to rest and rejuvenate.
Stayed in October 2024
Reviewed: 25 October 2024
Virginia
United StatesThe staff was very helpful and nice.The breakfast was very good and the room was very clean . The food at the restaurant was very good
Stayed in September 2024
Reviewed: 23 October 2024
Dave
United KingdomLimited space for evening dinner.
Room and breakfast very good.
Stayed in September 2024
Reviewed: 2 October 2024
Patricia
United Statesstaff was excellent
Stayed in September 2024
Reviewed: 14 September 2024
Roberto
United KingdomIt's not located next to the main city attractions
Beds were big and comfy Bathroom was fully equipped Rooms are quite spacious
Stayed in September 2024
Reviewed: 8 September 2024
Derek
United KingdomI ate 2 nights in restaurant. Night 1 waited along time for food When it arrived the chips and croquette were cold. 1 waitress supportive helpful other quite rude. On Saturday food quick and hot. Much better service.
Room great. Loved it. Reception staff friendly and helpful
Stayed in September 2024
Reviewed: 2 September 2024
Julio
Guatemalaquietness
location near Navarra
Stayed in September 2024
Reviewed: 28 August 2024
Shirley
United KingdomIt would have been nice to have tea/coffee making facilities
Very comfortable and clean room with air con. Nice to have a little fridge. Great underground parking and very secure for our bikes too. A little too far out for walking into the city but great if on bikes
Stayed in August 2024
Reviewed: 18 August 2024
Ros
United KingdomPerfect location
Stayed in August 2024
Reviewed: 4 August 2024
Joanna
United KingdomMaybe slightly closer to Plaza de Castillo but really not an issue
Great location - quiet but central Fab rooms & shower was great!
Stayed in August 2024
Reviewed: 29 July 2024
Nicholas
United KingdomPillows were too firm for me. I'm use to feather pillows.
Secure underground parking on site was useful. Good view from the room window. Good choice at breakfast. Easy access to centre of Pamplona centre using regular bus service. Bar and lobby area were attractive and spacious.
Stayed in July 2024
Reviewed: 25 July 2024
Anderson
SwedenThr size of the room, we arrived late and the wait for us for the check-in and also we had a late dinner and it was amazing and the price was great .
I liked everything
Stayed in July 2024
Reviewed: 3 July 2024
Pamela
New ZealandThe parking garage is a bit scary with a sharp turn to get in
It was hard to fault. The location was good - 39 minutes walk to the old town. The staff were friendly and helpful. Our room was spotless and spacious. We enjoyed the cafe/restaurant attached for coffee and snack
Stayed in July 2024
Reviewed: 27 June 2024
Nadejda
MoldovaClean, new, friendly staff, good location, awesome and tasty breakfast, sincere and honest review
Stayed in June 2024
Reviewed: 1 June 2024
Louise
FranceNo proper bar, just a very functional sterile canteen where you could buy a drink.
on the edge of town about 25 mins walk into the old town or a 10 minute bus ride every 15 minutes(N12 in day and N2 at night
Stayed in June 2024
Reviewed: 26 May 2024
Ann
United KingdomI didn't get much sleep as the room was a little stuffy. The windows opened but it was too noisy to have them open at night as the hotel is on a busy road. The air con was working but no cold air, so perhaps it's not put on until June. I probably would stay again if there was air con in the room as everything else was good.
The hotel was modern with good bedroom and bathroom. The cafe attached to the hotel was handy and we used it for a light breakfast rather than the main hotel breakfast. We used the bus to the old town as the walk was around 30 mins and the bus stop was just to the left of hotel.
Stayed in May 2024
Reviewed: 8 April 2024
Yuliya
United KingdomAir conditioning didn’t work so the room was really hot and opening the window meant that we didn’t sleep all night because of the noise from a very busy road outside.
Staff were fabulous, everything is exceptionally clean, parking is very handy and the breakfast was plentiful. Room is very comfortable with complementary water in the fridge. Gym is a short walk away.
Stayed in April 2024
Reviewed: 3 April 2024
Phil
United KingdomNolthing
Everything was excellent
Stayed in April 2024
Reviewed: 30 March 2024
Michael
United KingdomBeds were a little hard for us and the air conditioning wasn’t working in the room so we had to sleep with the window open which was obviously noisy from the road traffic.
Nice hotel, clean and spacious rooms and ensuite bathroom. Buffet breakfast was good with plenty of choice. Private hotel parking. The reception staff were really helpful.
Stayed in March 2024
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