Verey good

Stayed in September 2022

the pool was too crowded

nice breakfast and close to the metro and train

Stayed in August 2022

log in to WiFi was tricky and kept slipping out rooftop bar was shabby

large light rooms

Stayed in August 2022

room design, no sound isolation, wc not isolated at all

personnel

Stayed in July 2022

staff were brusque and impatient

pool, terraces, room

Stayed in July 2022

The way they treat minorities. I went to the pool with my son. I was the only one to be asked to show my room badge. I was upset and complained to the reception who felt obviously uncomfortable. I find it unacceptable that dark skinned people are discriminated just because of their colour. I will never stay in this hotel.

the room

Stayed in July 2022

not a 5 star hotel, but also not 5 star prices. as soon as we arrived (apx 10am) we were laughed at saying check in isn’t till 3.. ok I understand that but I had emailed ahead of time that if at all possible there was a room free that we could have an early check in. we could check in early but had to pay €50 and was made feel like an idiot. also other small things. none of the usbs worked in our room, you couldn’t watch Netflix/any decent channels or stream you’re phone to the tv - they said you could and tried themselves and it didn’t work.. we ordered drinks to the pool one day and they didn’t show up and when we went looking for them was told she couldn’t find us.. there was one other couple at the pool. then was told no drinks at the pool, however she didn’t specify that just meant glass, so we moved inside only to see people at the pool get served drinks in plastic - we weren’t given that option. location was also not good for the city, but that’s my own fault.

the pool was nice and the bed comfortable

Stayed in June 2022

five stars hotel don’t serve water in the room only the first come

Stayed in June 2022

View on a construction site, hideous

Very good food ! Nice and friendly staff

Stayed in June 2022

first of all there is a big construction going on right next to the hotel which we were never warned about it. Stayed for 4 nights, last day before check out at 9:30 am wanted to have a coffee before headed to the airport. Bar was closed and the receptionist sent us to the breakfast area (basement)to get a coffee! The coffee was served in a paper cup!! and we had to pay €4 for each cup!! I am attaching a photo below. It was the worst coffee I had in my life. Out of principle we wanted to file a complaint. We told the person in charge of the guest experience who simply agreed with us. This is unacceptable from a 5* hotel and we will NEVER go back and definitely not recommend it.

nice hotel property BUT definitely not a 5* standard! nice rooms, comfortable but that’s about it. Service is terrible and location not so good as it is quite far from everything.

Stayed in May 2022

pool hours were limited , opens too late

Great location spacious comfortable bed and room excellent breakfast

Stayed in July 2023

None

Property was close to the Esade campus where i have to take courses. Only 10 minutes walk. Also convieniently close to the airport only 15-20 minutes by Uber and walking distance to nearest metro subway station. Hotel staff are friendly and it also has complete facility. Very unique alao as you can play musical instruments such as piano, guitar if you like music.

Stayed in July 2023

Maybe gym elliptical could be updated

Clean modern and very close to train station

Stayed in July 2023

all good

musical motifs were so much fun! loved drinks on the patio. comfy beds with many pillow choices.

Stayed in April 2023

location is okay

good food nice accommodations great decorations

Stayed in November 2022

construction being done outside ruined my view

everything

Stayed in September 2022

The bar and food service was a little slow.

All round experience was excellent. The staff were very helpful and the facilities were second to none.

Stayed in May 2022

nothing

lovely outside areas, very comfy beds

Stayed in April 2022

1..The service in the hotel was not good. They are understaffed and you should always run around to search for them. 2. When even now you check in Google if Barcelo is pet friendly it says “The Barceló Hotels & Resorts for pets welcome guests and their pets, providing the best care so that both…”. I booked the hotel but then found in their website than only couple of Barcelo hotels are pet friendly. Unfortunately my booking was non refundable so I had to pay extra for pet hotel in my country

The size of the rooms is bigger and the rooms were clean Breakfast was very good

Stayed in September 2023

Poor service overall. I was expecting much more from a five stars hotel.

Nice and spacious room

Stayed in May 2022

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Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025