As a guest of the Royal Level I was able to use different restaurants available on the grounds. However, in one of the buffets not everything was included (e.g.: soft drinks) for royal level half board guests, whist regular Barcelo half board guests were allowed free soft drinks. Strange that you pay more, and yet,get less than those who pay less.

Beautiful hotel in a good location with a good choice of restaurants and delicious food.

Stayed in May 2023

The evening entertainment was OK, but the quality was variable. Treat this hotel as a 'resort' and you will be OK, as the surrounding area is largely residential accommodation.

Great All Inclusive Hotel set in very attractive grounds and with spacious and comfortable junior suites. All food choices were good, and some were great. I appreciated the all-inclusive wine and really valued the attention being placed on minimizing single-use plastics and other associated sustainability efforts at the hotel

Stayed in April 2023

We paid €21 each one night for dinner in the normal buffet restaurant as we were not all inclusive and I do not think it was worth it. Even for one glass of wine you have to use the all inclusive bottles on the side rather than the ones from the machine, despite paying. The CrossFit is amazing and the programming is so much better than we expected but there should be an Instagram to showcase this calibre of coaching as more CrossFit athletes would go on holiday here.

Our highlights were the Royal Level facilities, the staff, the breakfast in Royal Level, the CrossFit gym, CrossFit coaches and the location. the staff were absolutely amazing in the restaurant, reception and CrossFit coaches. Also the team very kindly sent up something to acknowledge my birthday which was very thoughtful and appreciated.

Stayed in May 2023

The Cleaning lady didn't clean the coffee mugs well everyday. There are still coffee stain on the mug everyday during my 6 days stay. Or she could just replace with fresh ones.

I enjoyed the breakfast very much. the breakfast was really nice! The hotel was renovated last year, I like the new interiors. The Stuffs are friendly.

Stayed in May 2023

everything

Stayed in May 2023

Everything was perfect

The royal level rooms are very comfortable and equipped with everything we needed for a great stay. The beds were one of the best I ever had in a hotel. Our room was cleaned everyday and we always had fresh towels. The option to use any of the 3 pools was fantastic and the breakfast buffet had plenty of delicious choice. The staff extremely friendly and attentive. I can't wait to be back!

Stayed in May 2023

Breakfast exceptional

Stayed in May 2023

Nothing.

Very nice and comfortable place. The rooms are large. Very nice terrace. It is a quiet place. The food is excellent. They have good wines (paid but worth to buy). The staff is very helpful and professional. The swimming pool is big. There is a lot of space around the pool. The temperature of water in the pool in May was good. Walking distance to all places. Free shuttle to beaches. Shops are near. Very good wi-fi connection (you can even have a teleconference).

Stayed in May 2023

a bit hot in the room - Aircondition was not that strong

exclusive access, not crowded, cleanliness

Stayed in May 2023

Nothing, everything was perfect.

Everything was perfect, new building, huge room with all possible five star add ons, excellent buffet restaurant for breakfast and dinner overlooking the swimming pool,Royal level is just what you need when in Grancanaria. Perfect value for money too. Definitely the best choice in Grancanaria.

Stayed in March 2023

For us personally the hotels location was in a particular quiet area. This could be down to time of year etc which didn't bother us all that much because we planned a quiet and relaxing trip but If your looking for somewhere with plenty of nightlife nearby then this probably wouldn't be for you! However, because you have access to both hotels with royal level! The other hotel has live music/tribute bands on most nights if this is what your interested In🙂 All in all we would 100% return to the Barcelo Margaritas Royal Level again 😁

The hotel and grounds were exceptionally tidy and well kept! The staff were more than pleasant, and nothing was ever too much trouble 😊 Our room was super spacious and had plenty of storage and a large balcony with chairs and loungers to relax throughout the day 👌 the food was lovely and had plenty of choice! Never had a bad meal the entire stay! The royal level restaurant was 10/10 😍 the choice and availability of alcoholic/non alcoholic beverages was fantastic! To go all inclusive at the royal level is definitely worth it! The royal level pool was certainly more relaxing but was great to have the choice to enjoy activities at the other two pools on site 😊

Stayed in March 2023

the unheated pools - they were freezing! the area around the hotel is a little run down.

The rooms were spacious and really comfortable. La Palapa restaurant was excellent particularly the a la carte lunch. staff were amazing, super friendly and got to know us over the week - they work really hard!

Stayed in February 2023

Only thing it would be nice to have an indoor bar area as evenings can get a bit chilly this time of year. Although you can us facilities at other hotel, it is NOT of the same standard as Royal Level.

Royal Level Brilliant, has its own proper restaurant set in gardens !! Staff are Amazing 👏 Food & drink to a high standard. Shuttle bus to beaches all day a big bonus.

Stayed in February 2023

The bathroom is quite small.

Lovey new hotel, exceptional decor, super comfy beds and FOOD was AMAZING! 5 stars!

Stayed in November 2022

Some heating (maybe solar) for the outdoor pool at the Royal level would be great. It wasn't freezing but when everything else is so hot it feels cold in comparison

Fantastic hotel, wonderful staff, amazing food. Would definately recommend the Royal level

Stayed in January 2023

nothing

fantastic facilities and the renovations are great

Stayed in November 2022

small main bedroom and towels rack in the Bathroom

24 hours Gym and outdoor cross trainer

Stayed in December 2022

Maybe our room number 1018 was not the perfect located room due to the fact the employees area was down the balcony some noise in the morning

Breakfast at Royal level and dinner was amazing

Stayed in November 2022

All of my issues were fairly minor: the wifi was hard to connect to in my bedroom; the pools were all quite cool - it would be nice if one was kept warmer; it would be nice if the mini golf could be used at any time.

I stayed at the Royal Level for 10 days. It is a really nice hotel overall, but two things made it stand out: the cakes at the buffet, and the CrossFit gym. I have stayed at quite a few resorts. The cakes/muffins here are next level - better than most bakeries. If you have a sweet tooth you'll be really happy! The CrossFit gym is also awesome. It's a real gym with great programming and a terrific coach!

Stayed in November 2022

Great hotel. lovely staff and facilities.

Stayed in November 2022

The umbrellas were difficult to put up when you’re a tiny person. Luckily the staff was very helpful.

I love the relaxed vibe in the royal level parts of the hotel. I was there in early October and there were more then enough sun loungers for everyone so no need to get up early to reserve one. The rooms were recently renovated and the bed was really comfortable. The bracelet with the chip to open the doors was amazing, just wished it would be also available to use with the safe for a complete keyless experience.

Stayed in October 2022

water pressure in shower was good but not in the bathroom sink. a lot of the sun lounger parasols were not usable. there should be more toilets in common areas near the pools and restaurants

pools were very nice especially the Royal Level pool. every single member of staff we had contact with were exceptional. food was varied and lots of choice.

Stayed in October 2022

Nothing

I really appreciate the personal there and especially Marta Who make me very good welcome as I was exhausted at arriving. She has been very efficient and nice with kindly word as long as my stay. The royal food has been wonderful, various, fresh and so Well presented during the 15 days of my stay, delivery by very nice personal. The room was new, spacious and very well done each day. And the swimming pool large and beautiful

Stayed in September 2022

Our shower completely leaked into the bathroom every time you used it. The design was very poor and needs an overhaul

Food was delicious and a great selection. Facilities were very good. Particularly the pools and exclusive areas

Stayed in August 2022