Air conditioning very noisy and difficult to adjust

Ambient

Stayed in March 2025

I needed to hold an online meeting and one manager asked me to use the library for such purpose. And that was great, but another manager speaking loudly in the corridors would insist to keep the library doors open - disrupting my online meetings time, I a library where I was the only guest. That incident was resolved luckily.

The stony building is amazing. Rooms and food are appropriate. Service is average and mostly kind.

Stayed in March 2025

The check-in. There is good, bad, and oh my God......and this was the latter. The whole process of check-in took nearly 1 hour, and nothing to do with the staff - the system itself was a failure, and what the back office had done all day....who knew......

Nice clean and organised place with plenty of normal amenities.

Stayed in December 2024

The spa was super relaxing, a magnificent circuit and the breakfast was impecable with a lot of choices to choose from.

Stayed in January 2025

To leave

facilities and staff

Stayed in January 2025

The staff was pretty cold the water in the spa not hot enough the food was not the best

Spacious rooms good towels good insulation in nature

Stayed in January 2025

Staff needs improvement

Location and facilities

Stayed in November 2024

No secure motorbike parking. Now I'm not saying some tried to steal my bike but it defiantly had been moved as the disc locks were against the forks !!

We were on motorbike holiday and only used the pool which was really nice area with a bar (drinks were bit to expensive). But all was well kept and clean.

Stayed in October 2024

The cafeteria staff for dinner was not very professional. I couldn’t eat certain things because of my health situation and we asked to have some changes in our sandwiches. The first time they sent without any changes. We sent it back. Then they sent the sandwich with a piece of bread and 4 slices of not melted cheese. No vegetables, no sauce, nothing. Disgusting. And the lady server was angry, not smiling and in a rush

This is our second time. Love the location, services offered and rooms.

Stayed in November 2024

The restaurant is very nice but the price for dinner is rather expensive . There wasn't a menu 'Del dia' either.

The rooms and bathrooms are very well appointed and comfortable. Breakfast is excellent.

Stayed in October 2024

Todo en general espectacular

Stayed in October 2024

Difficult to run a bath due to controls

Breakfast was excellent.

Stayed in October 2024

Needs an indoor pool instead of all the jacuzzis!

Wonderful building and interesting interior

Stayed in October 2024

Pricey extras. We originally booked a standard villa which was meant to gave a large and small bed in the bedroom, plus a sofa bed in the lounge. There was only one large bed in the bedroom. The "villa" was actually just a rather poor bedroom, bathroom and lounge in an annexe building 400m from the main hotel. No historic ambience whatsoever. There was no wifi and no hot water so we complained and were moved to a v nice twin room in the main hotel.

Monastery building was v characterful. Spa was v good but Booking.com hadn't advised prices to access it were on top of already expensive hotel price. We also had to buy swimming caps. Breakfast was also good but for €20 so it should be.

Stayed in September 2024

Breakfast was inconsistent. For 20 euros, there was excellent choice and quality. However, it's one size fits all. One morning I asked the DR hostess if I could buy just coffee and a pastry. She said no. I left, then returned a few minutes later to ask for milk so I could at least use the coffee machine in my room. (No milk or even whitener in the room.) She blew me off, but then told someone to make me coffee. Unexpectedly poor guest experience for a 4 star hotel. When I told the front desk clerk of my experience, he was genuinely apologetic but did not ask if he could make it right. (I had to pay for the coffee of course.)

Extraordinary building, beautifully restored and well maintained. Great location given the surrounding region. Upgraded room was big enough, but could use an upholstered chair for reading.

Stayed in September 2024

Very slow check in and reception staff were not very attentive or welcoming

Stayed in September 2024

The location is quaint yet not far from Ainsa and Boltana. There are supermarkets a minute away. The hotel and its grounds are beautifully maintained. Room size is average for a standard double room with nice size bathroom. Thick and quality robes and towels. The monastery’s church can be accessed within the hotel. Be sure to take a short drive up to the tiny town, Sieste, for a panoramic view of the area from above.

Stayed in September 2024

Nothing

Location ,so peaceful ,breakfast

Stayed in September 2024

The spa. and Breakfast.

Stayed in September 2024

Fantastic building and facilities set in great scenery. Clean

Stayed in September 2024

Excellent value for money. The staff was kind enough to help us with our special cirumstances and replace our room.

Stayed in September 2024

Beautiful building, amazing location

Stayed in September 2024

Breakfast was very good but evening meal was not great for such a top class hotel restaurant. Pricey and bland!

Beautiful hotel, absolutely perfect for oh two night stay. Really has a wow factor wherever you look.

Stayed in September 2024

We had half board, the menu choice was poor due to this. You are much better off choosing the main menu and paying as you go or find a restaurant locally. Some of the restaurant staff seemed miserable. The room needs some repairs, sockets and shower drain for example.

The building was really fantastic.

Stayed in September 2024