Definitely wasn't worth the money. Although the room was good, the elevators took forever – sometimes up to 20 minutes – to finally get to you. For half the trip, the middle elevator didn't even go to the bottom floor, you get to get out on the second and take the stairs, or wait for another elevator. The pools looked dirty with hair chunks in them, the rooftop one worse than the third floor one. I think the third floor one is cleaned hourly, but the rooftop one isn't cleaned until the end of the day. Food from room service was satisfactory, the bolognese I got was pretty bland with little flavour, and the chocolate lava cake thing I got was absolutely disgusting. Some staff members were nice, others just seemed annoyed at everything. I asked if there was anyway I could change my double bed to two single beds, as a friend has some issues with her hotel and needed somewhere to stay. One girl said yes, I would just have to ask in the morning so the cleaners could do it. I go down to reception in the morning and ask, and another lady said no because I booked for a double bed, but the double bed was clearly two single beds pushed together. TV didn't work either, and I told someone in reception, they said someone would come up to check, no one did.

The room was big and spacious, with a lovely bed, and a great view. Cleaners usually did a great job with cleaning the room. Loved the shower with the different settings. Breakfast buffet was good as well. Kept your suitcases safe if you were to go out before or after checking out.

Stayed in September 2023

Poor lighting, window blinds were old and tired, the water took ages to drain from the sink The lifts in the hotel were horrendous at times. We had to climb stairs to the 14th floor a couple of times as we would have been late for our conference

Superb location which met our needs. Great view. Spacious room

Stayed in September 2023

We changed room to another one as it was full of cigarettes smoke. another one was a bit better. Overall this hotel is super old. swimming pools are so small for such big hotel. just too small. and also no room to change, rooftop bar not really a bar, I mean you cannot name it a bar as its just corridor with some hole in wall.

Parking under the hotel, just call prior to understand how to get there. very convenient to take hotel parking really even if its paid as all in Barcelona. close by shopping area, close to event area where we were heading.

Stayed in August 2023

Nothing

Everything The staff were very helpful and friendly The room was clean every day, and the breakfast was amazing ( a lot of options, very good quality, and organized) The pool was very good and the bar was a very good idea The location was perfect, everything was closed by, and the festival was right crossing the street.

Stayed in June 2023

People from the pool could see in our room but we adjusted the curtains so it blocked their view and it was great!

Very clean, staff were very prompt and friendly. The view was beautiful! Really enjoyed the food too.

Stayed in September 2023

Everything

Very very old and outdated, facilities are extremely sub par

Stayed in September 2023

Lighting of the room and wifi connection

The service and the breakfast

Stayed in September 2023

They could've warned us before payment that the building was going through some major renewals. The entrance was packed with rubble, the "pool bar" didn't exist as it was under construction. You would then wake up at 8am listening to machinery, drilling and workers. When we informed the desk staff about this one the receptionists told us, no jokes, to look for another hotel. Luckily one of his colleagues, who understands what working in customer service means, calmed things down. Good for a quick stay when you are not planning to being in the hotel at all.

Great location for the auditorium, that's it. A taxi to the center is around 15-20€. The bed was comfortable.

Stayed in September 2023

Great location. Fab breakfast.

Stayed in August 2023

Very tired building, lots of wear & tear, dirty rooftop pool & construction works created a big mess outside and the sound of construction works and drilling kept me awake at 1.30am one night. Also the lifts were extremely slow usually taking at least 5 mins.

Located very close to the Metro, mall and the beach away from city noise & traffic. All staff were extremely friendly & helpful and our room was available for check in at 9am which was very much appreciated after a long 24 hour flight.

Stayed in September 2023

Everything a bit run down Construction site Bad coffee

Great location. Nice pools Large room

Stayed in September 2023

Old hotel. Long waits fot elevators. Many things needed fixing.

Stayed in September 2023

Elevators were so busy and sometimes you need to wait a while to get down or up.

Room were amazing, view is cute and can have a swim in rooftop with sunset or sunrise. Location is alright but too far from central

Stayed in June 2023

the receptionists, not always helpful

the room service was great, the pools was great as well

Stayed in August 2023

Equipment and furniture is very very old it feels like hotel museum than four star hotel in 21st century. I understand they try to keep 1992 Olympics looks when these styles were in vogue but it’s 2023 and what was awesome 1992 doesn’t work 31 years later. Plus Wi-Fi doesn’t work as is not projected for amount of guests in season which is fun irony as a massive Telefonica building is right behind the hotel. This all is toppled by fearsome resistance of the hotel to accept payment via Booking.com you are redirected to their own provider which doesn’t accept Czech Credit cards I had to send them wire transfer it took 10 days for them confirming the payment receipt. Which is unbelievable because SWIFT bank transfer inside Europe usually takes 2 - 3 days. So waiting 10 days is weird. However the biggest problem of the hotel there are no sound isolation on very thin walls so you will be constantly disturbed by people next door. Definitely not what I am used from four star.

Hotel in close distance to the beach and metro L4 is right across the street. There is also a nice terrace with swimming pool on 3rd and 22nd floor. On 3rd is also quite nice restaurant.

Stayed in August 2023

The staff was unfriendly, it terms of their attitudes and services . The price is much higher than it is expected. I am really sad about my staying. The air conditioner was not working, and even the light was very weak . Honstly, I do not suggest anyone for this hotel.

Nothing at all

Stayed in August 2023

There was a renovation in the building The rooms are uncomfortable, low storage space Was not able to regulate air conditioning in the room, The area in front of elevator and elevator itself had broken air conditioning

Clean, good location

Stayed in August 2023

Everything is alright

The staffs were very accommodating. They allow me to change from 2 single to a double bed with an amazing view of barcelona.

Stayed in August 2023

There were drinks included but no opener

There were good facilities, but booked 2 separate beds and got one

Stayed in August 2023

Everything I had a great vacation at this hotel

Stayed in August 2023

Drilling and banging sounds from renovations woke us up 8 AM in the morning. We would have not made the booking if we had known about the renovations, but the hotel was dishonest about it and did not notify about it when we made the booking. Photos of the rooftop pool were misleading, it was much smaller than it seemed. Elevator system is slow and inadequate.

View from the room were quite nice. Breakfast was alright.

Stayed in August 2023

Dirty Staff unhelpful Smelly areas Lifts not working Definitely not 4 star!

Breakfast variety fair Close to nice shopping centre

Stayed in August 2023

The staff took a great care of us. Special Thanks to Roc from the reservation departament and Carolina from Guest Relation, they truly made our stay perfect.

Stayed in August 2023

Everything was taken care of from the moment we arrived. Staff were super helpful and friendly, everything we wanted from our trip (bike rides, taxi drop offs), was taken care of with minimal effort. Beautiful facilities.

Stayed in August 2023

Nice location, great swimming pool and great breakfast. Helpful staff.

Stayed in August 2023