3 Calle de San Mateo, Centro, 28004 Madrid, Spain
#180 of 463 hotels in Madrid
Guests' ChoiceBased on 1106 hostel reviews
8.6Cleanliness
8.8
Comfort
8.7
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.6
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 September 2023
Eduardo
SpainMy favourite thing about Bastardo is the friendly staff working there. Always ready to help you. The atmosphere at Bastardo is quite vibrating too and the location is beyond "excellent".
Stayed in September 2023
Reviewed: 28 September 2023
Angel
GermanyThe breakfast could have more options to choose from. More fresh fruit, muesli, cereals etc.
The staff were so friendly and helpful. The rooms are lovely! There is so much happening 24/7.
Stayed in September 2023
Reviewed: 27 September 2023
Chris
AustraliaThe room was very basic. It would be good if you could open the windows.
Location 10/10. The staff were great and the bar and rooftop re excellent.
Stayed in September 2023
Reviewed: 27 September 2023
Artem
SpainThe location of the hostel is just great! The center is about 10 minutes on foot. I liked the open terrace, you can relax there in the evening. breakfast for 8 euros is fully worth the price. I think I'll go back there again if I'm in Madrid
Stayed in September 2023
Reviewed: 24 September 2023
Grantis
United StatesThey only have a small lounge section in the front to sit for guests otheriwse you may be asked to leave the bar/restaruant area. The kitchen does not have a stove so you cant really cook anything just heat things up.
This place is so new and clean. I came during the slow season and loved that it wasn't too busy. I paid a fantastic price for this accommodation and it it located to a fun area.
Stayed in August 2023
Reviewed: 20 September 2023
Duanduan
SpainThe room is neat and clean, and the decoration style is also very beautiful. It's great that the staff cleans the room every day. And It's close to the city centre, so it's convenient to do whatever you want. This is my first time to come to Spain. 😊As a person who is not very good at Spanish and English, everyone I met here is very friendly. The reception staff is very positive and warm, and the attitude of the cleaning staff is also very good. Even the roommates I met are very friendly! I am very lucky and very grateful! I will always remember this experience.
Stayed in September 2023
Reviewed: 19 September 2023
Tushar
SpainEverything was magnificent
Very neat and clean
Stayed in September 2023
Reviewed: 15 September 2023
Vici
EstoniaCurtains for the bed would have been nice since some roommates come home late and turn on the lights
Rooms were cozy, the location of the hostel is ideal to discover the city but also to go put in the evening
Stayed in September 2023
Reviewed: 14 September 2023
Ieuan
United KingdomThe beds didn’t not have a curtain. This would have added a bit of privacy to the experience.
The location was excellent and staff were friendly.
Stayed in September 2023
Reviewed: 13 September 2023
Christian
DenmarkThe air in the room was a bit too moist and it smelled really funky like a school lockerroom.
I really liked the bath with the choice of handheld or overhead and good waterpressure. I also really enjoyed the rooftop terrace
Stayed in September 2023
Reviewed: 10 September 2023
Ritzi
ColombiaEverything. Well located and you can go all around by foot. Staff friendly and has a lot attention to detail
Stayed in September 2023
Reviewed: 9 September 2023
Nina
United KingdomNo curtain on the bunk beds
Very good facilities, amazing restaurant, super clean and comfortable
Stayed in September 2023
Reviewed: 6 September 2023
Esteban
GuatemalaNot so much privacy to sleep
Amazing location, nice facilities
Stayed in September 2023
Reviewed: 3 September 2023
Toby
New ZealandGreat facilities and location! Super helpful staff for any queries also!
Stayed in September 2023
Reviewed: 30 August 2023
Tommasovtommaso
United KingdomRoom was designed in an unusual way and we had some difficulties in opening all luggages (we were 3 people in a 4 people family room) while for example the shower room is massive. It would be very nice to have some more breakfast, snacks and aperitivo options to enjoy.
Location is perfect and excellent for price. The room was very functional and clean.
Stayed in August 2023
Reviewed: 27 August 2023
Bebgien
DenmarkToo cold when the aircon is on😁 And the water is too warm😃
Good accomodation
Stayed in August 2023
Reviewed: 26 August 2023
Soto
GermanyFriendly staff
Stayed in August 2023
Reviewed: 23 August 2023
Ruby
United StatesI didn’t love that the key card was digital but it was fine.
I loved the location of this hostel, along with the AC that kept me cool in the hot summer heat. I only had breakfast once, but it was a good spread and affordable. The rooftop is also very nice. I would definitely stay here again.
Stayed in August 2023
Reviewed: 21 August 2023
Tiago
PortugalDidn't had the opportunity to dislike anything since it was only one night
We only stayed one night, but the vibe was really great. All the staff was really nice.
Stayed in August 2023
Reviewed: 18 August 2023
Honest
TurkeyOnly one washing and drying machine for whole building. I waited two people . It is just small disadvantage.
Economic , cheerful , good location.
Stayed in August 2023
Reviewed: 18 August 2023
Borghello
ArgentinaIt was clean, modern, excellent location in Chueca neighborhood
Stayed in July 2023
Reviewed: 17 August 2023
Mariachiara
ItalyPerfect location, helpful staff, modern room
Stayed in August 2023
Reviewed: 14 August 2023
Chien
SingaporeWished there were privacy curtains. Not much hostel activities/engagements
Hip and tasteful design. Great location, walking distance to main sites. Close to Metro and many restaurant options
Stayed in August 2023
Reviewed: 14 August 2023
Brianna
AustraliaA great place to stay with a really nice vibe. Lots of people who are happy to have a chat too. Staff were super helpful and check in was easy and smooth. WIll be recommending to friends who are needing to travel and want to stay somewhere comfortable and clean.
Stayed in August 2023
Reviewed: 14 August 2023
Sian
United KingdomLoves everything
Location was great
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content