Dinner isn’t the absolute best but it is good value. The main thing that was frustrating is how long we had to wait at reception at various points. There was never more than one person available which means queues build up and people are waiting a while, certainly more than you would think from a 4 star hotel. The staff were all very friendly and helpful though - they could just use some backup!

Great location. Modern hotel with a great rooftop bar. Good breakfast. Comfortable and clean rooms.

Stayed in April 2025

A water fountain would be useful to fill bottles.

Breakfast was a very good standard, plenty of choices & always had good seating. Staff were very friendly & efficient.

Stayed in April 2025

Water and coffee not replenished in room and no milk. Bar man wasn’t the friendliest of people seemed tired and a little rude we are all human though.

The view, room and location superb

Stayed in April 2025

Menu bias towards Germans in the evening. Not enough local Mallorca dishes. Pool a lot smaller than appeared on the photos.

Lovely breakfast. Room looking At mountains peaceful. Perfect. Room service daily - staff very friendly and professional

Stayed in March 2025

Excellent buffet breakfast, large choice of hot and cold food. We had halfboard, dinner is also buffet style. Again, large choice of cold and hot dishes and desserts of good quality and very fresh. Dishes were different every day. Staff at reception and in dining room very friendly and helpful. Rooms are comfortable. It is worth it paying extra for room with balcony with Seaview as it overlooks the whole port and bay.

Stayed in February 2025

The location & view

Stayed in October 2024

Great location. Right in the middle of Port de Soller.

Stayed in November 2024

The restaurant was like an all inclusive and staff very stressed and customers chaotic

Amazing setting and facilities

Stayed in October 2024

Nothing

Staff friendliness

Stayed in October 2024

The pool and pool area is nice but is too small for the size of the hotel. This results in a scramble for sunbeds in the morning which becomes stressful and almost unpleasant. They need to do something to sort this. As a two adult party we probably went at the wrong time of the year ie school holidays. But that aside the pool experience was the low point

Great location. Spacious room with great housekeeping.

Stayed in July 2024

We did not get the room we booked, however possibly had a superior room in that it was bigger, quiet, but without a view. I think the cheaper rooms, which we booked and we were offered after querying our placement , are smaller than I would have expected. It's also difficult to get a sunbed at times.

The property is extremely well located right in the middle of Port Soller. It has everything you want including a pool which overlooks the sea.

Stayed in September 2024

Nothing much at all, clothes storage was limited, you couldn’t hang dresses as the unit was too short.

Great location, rooms were spacious, clean and comfortable, with a large balcony.

Stayed in September 2024

Breakfast was good, but scrimped in places eg butter and coffee cups

Great location and view. Pool by the sea nice Room was good

Stayed in August 2024

Pool was over crowded . Limited food options at the restaurant.

Location was great.

Stayed in August 2024

Breakfast room was a bit congested dependent on the time of day. Sun loungers were reserved early.

Location superb. Room with sea view very nice 👌. Rooftop bar. Swimming pool very good although not enough sun loungers.

Stayed in September 2024

There was an awful smell in my room that was coming from the bathroom drain .

Amazing breakfast and dinner. The staff provided wonderful service. The location was perfect, you stepped right out to the beach.

Stayed in August 2024

Not enough sun beds around the pool

Staff were so lovely and friendly

Stayed in September 2024

The double room was quite small for the price paid and it lacked attention to details from a cleaning point of view: dusty in some places , dirty curtain and water marks on the ceiling. The rest of the hotel look very good, so some attention to the rooms is needed too for a 4 stars hotel.

Perfect location, nice facilities, friendly staff, delicious breakfast with lots of options. The pool area was nice and clean and the restaurant had good options for lunch.

Stayed in August 2024

Breakfast finished @ 10, this is too early on holiday, evening bar should close 11.30, again on holiday

Location, compact hotel, well laid out

Stayed in August 2024

Basic room was a bit tight with not much room. 10 euro per day to park the car with not much spaces available.

Great location and excellent breakfast. Rooftop bar made great cocktails and had a lovely view.

Stayed in August 2024

Air conditioning didn't work in our room

Fabulous setting and clean hotel

Stayed in August 2024

The hotel reception tried to charge us for a room upgrade that we hadn’t asked for. First of all stating an email had been sent requesting this, when I told them no email had been sent and asked to see the email they we referring to, they then said it was a phone call they receive. We didn’t more a phone call. We were embarrassed and they were very rude about the whole thing when in fact it was a mistake on the hotels part not my husband and I. The whole experience was stressful and quite upsetting. We couldn’t afford an extra 600 euro that they were attempting to charge us for a room upgrade we hadn’t asked for.

Hotel is in a great location. Facilities are clean and food was acceptable.

Stayed in August 2024

sunbed policy is advertised but not really upheld, numerous beds empty for long periods but towels etc left in place, we did not really spend much time at the pool as beach was so close and lovely, gym did not have much in the way of weights, heaviest being 10kg dumbells and one bench, but did not seem to be used by too many people so cannot blame them for not investing too much into it, ok for a little workout.

upgraded the room and got a very good price upon arrival and we were upgraded two levels but only paid for one, the staff were really helpful allowing us to use a room after checking out of the hotel to have a shower, buffet was good and the upgrade to half board was unbelievably cheap for the variety and quality of the food, room spotless.

Stayed in August 2024

There aren’t enough sun loungers or umbrellas by the pool. The pool is nice but as it’s on the smaller side you aren’t allowed inflatables or any large balls in it.

Excellent breakfast buffet. Roof top bar was fantastic and great cocktails. Location is perfect as the beach is so close. You see the tram going past every half hour which is lovely.

Stayed in August 2024