Reviews of Fidalsa Paradise Point
Poblado de Ubriezo s/n, 39573 Cabezón de Liébana, Spain
#9 of 10 hotels in Cabezón de Liébana
Guests' ChoiceReview score
Based on 3 hotel reviews
Score breakdown
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Cleanliness
7.4
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Comfort
7.2
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Location
8.5
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Facilities
7.5
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Staff
8.5
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Value for money
6.3
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Reviewed: 5 September 2023
Tamsin
United Kingdom13 reviewsVery goodCould hear the guests in the adjoining house in the evening and into the night which was a little frustrating. Outside seating a little uncomfortable - some cushions would be beneficial. We found the pool to be a little chilly which limited our time in it, but that may be just our preference.
The location is amazing. Stunning mountain scenery and very peaceful. It's a very special place and we would definitely stay again. Pool is also a added bonus which the kids enjoyed. Warm welcome on arrival.
Stayed in August 2023
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Reviewed: 6 September 2024
J
Netherlands5 reviews3 helpful votes“Disappointing Stay: Poor Cleanliness, Maintenance Issues, and Unjustified High Price”Overall, the house’s condition, lack of cleanliness, and neglect of basic amenities such as the oven and refrigerator do not justify the steep price. Unfortunately, we left feeling very disappointed, as the experience fell far short of expectations, especially considering how much we paid. Regrettably, we cannot recommend this property. We recently stayed at this property and, like many others have noted, the quality does not match the high price. Upon arrival, we were warmly welcomed, and while the house and surroundings align with the description, the cleanliness and maintenance leave much to be desired. The kitchen was far from hygienic (see attached photos). We had to clean all the kitchen supplies and the exhaust hood, which were covered in grease, just to feel comfortable using them. Additionally, there are several damages throughout the house (also photographed), and the oven was missing a baking tray and rack, making it unusable. Despite being promised that a rack would be provided, it never arrived. Another serious concern was the chlorine level in the pool. After swimming, we experienced irritation in our teeth, raising concerns about whether the chlorine levels were being monitored properly. This is particularly worrying as we have young children who spend a lot of time in the pool. Also other guests raised the same issue. Our son, as well as other children, developed rashes after swimming. This did not happen at other destinations we visited during this holiday, which suggests the pool's hygiene is not up to standard. Although we raised the issue with the host, we are unsure if it will be addressed. The noisy refrigerator also disrupted our sleep, especially since we had to close the windows to block out external noise like barking dogs and cowbells. A cabin that charges over €300 per night should not have such poor equipment. Another major disappointment was the lack of response from the booking agency.
Nice landscape.
Stayed in July 2024
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