The boss - owner (or smth) but the bossy guy who is shouting at his employees... Unpleasant vibe.

Good quality of the food. Great Stuff. Super close to the sea. Great pool

Stayed in October 2024

The hotel has 2 buildings. The reception and restaurant are in one, while my room was in another. When booking, this is nowhere mentioned . Also the fire alarm woke us all in 3AM one night because of technical difficulty.

The staff was friendly, although organization can be better, but also there were a lot of tourists, so I can't blame them. The location is really good, you are close to everything you need.

Stayed in September 2024

1. In Booking hotel description it is specified that gym is available in hotel but it is not said that you need to pay additionally 15 euro per day and it is in another building. 2. WiFi it is a total disaster, we could connect to it in the room, WiFi network wasn't even detected by phone, outside the room signal was better but still internet speed was very slow so forgot about Youtube. 3. Many people write about good service but it was not our case, the staff was not interested in our check-in (we didn't get any info about hotel, only one A4 page), kitchen and cleaning service is good 4. Food is normal but is not tasty 5. There is not dedicated parking for hotel residents, so each time you need to catch free space near hotel entrance or near the hotel corner or public parking(Carrer a Si, 34, 07560 Sant Llorenç des Cardassar, Illes Balears, Spain)

1. Location of the hotel is good it is very close to the Platja de sa Coma and waterfront. 2. Possibility to get a lunch packet when you plan to explore the island and want to skip lunch. 3. Drinks are available full time. 4. Each evening disco in hotel.

Stayed in August 2024

room cleaning service

super friendly staff very food options, although not much for vegetarians

Stayed in May 2024

They put us in a building across the corner with no reception. Our room was on the first floor, and we were not able to open the window or the curtains because people passing by on the street could see inside. We could hear everything since the street was noisy. The AC wasn't working properly. We were woken up in the middle of the night by a crazy guy screaming on the street and banging on our window and the door of the building. We were terrified as he seemed about to break our window, and I rang the police. We were really worried about our security as there was no reception or any security in the building.

The breakfast and dinner were very good, with good options and fresh food.

Stayed in May 2024

The size of the cups for the drinks were very small. And there was nowhere to recycle them.

The location was ideal. The rooms were clean and the beds were very comfortable. The hotel itself was very tidy and well maintained. The staff obviously care about the service they provide and want to do a good job. The thing that impressed me was when we arrived, it was 2am due to a late flight, when we went to the desk we were given a brown paper bag with water, sandwiches, and fruit inside to tie us over until breakfast. Very thoughtful.

Stayed in October 2023

Short opening time for swimming pool. Room was really small, smaller than we thought,sink was in the room not in bathroom. Balcony without privacy. Expensive for such a small, basic room in “village” location. In the evenings, the place is almost dead,just some events for seniors or karaoke. Highly recommend car for traveling to other beaches or Palma!! Cause from S’illot it takes lot of time traveling somewhere by public transport.

Breakfast was really good, also for vegetarians. Hotel was close to beach and bus stop. Big balcony. Clean pool, room. Not a bad hotel,but for this money we would expect better.

Stayed in September 2023

Very bad Wi-Fi. Food could be much better with more variety. For example, desserts were always the same. Noisy rooms. Gym is very very weak. Multi station machine is not working because it was broken. It happened twice that hot water in the shower was not working (during the night).

Location was vey good near Sá coma and Cala Morlanda was 15 minutes walk. Staff very amazing, Tania was great! Vey nice outdoor restaurant with trees and a cool view to the pool. Ice cream and different drinks and cakes were available for all inclusive. Pool water temperature was perfect. Very nice room with balcony, except for the noise.

Stayed in September 2023

The pool closed too early. Parking a car was too dificult. No parking space. No towels for pool.

The location was excellent.

Stayed in July 2023

Internet is good only on zero floor but sometimes it was hot there so it was hard to work. Some plates was not very clean in restaurant.

Good hotel, location, food, personnel, shows, swimming pool, all inclusive, beer

Stayed in July 2023

swimming pool, high audibility in the room, not very clean dishes in the restaurant

facilitis in the room, food, location

Stayed in July 2023

Breakfast - not much choice Sink in the room, not in toilet Not much spacer for parking (public parking on the street)

Fresh towels almost every day

Stayed in June 2023

Fairly close to beach, bus stops, land train and tourist information. Some good entertainment , reception very helpful. Food excellent, chef cooking fresh food each day, soup very watery!

Stayed in September 2022

- sometimes food too salty - would suggest to make renovation in bathroom

- Location is good - Food has very big choices - pool has good temp. - nice support people

Stayed in September 2022

Very clean,and nice staff everything you need for a good holiday

Stayed in September 2022

1) it is very old. 2) tiny bathroom. 3) floor requires renovation. 4) no fridge 5) A/C didn't cool good enough. it was very hot inside the room. 6) we had issues with access card few times. 7) breakfast is the same everyday & limited to basic sausages, eggs, yogurts. not delicious at all. 8) chair is almost dead, come on buy a new one!

it was clean. balcony and location were nice.

Stayed in September 2022

Dish in the canteen was always very dirty, we had to clean it manually

Close to the beach, airport bus, good choice of food, clean room

Stayed in August 2022

I did not like the times for dinner. Dinner is from 6:30 to 8:30 and we would have dinner at 8:15 but we had to rush eating. Some days we couldn't have some meals because it was too late. The hotel is a bit far from the main cities (Palma 1h, Soller 1h...) On the other side, there are nice beaches near the area.

Staff was very helpful and nice. The ladies in the front desk helped us with everything. Price is fair and the area is very nice. The beach is in front of the hotel and there are a lot of nice restaurants and bars close by with live music. The hotel has live music and offers different activities.

Stayed in August 2022

The personal is very friendly.

Stayed in July 2022

occasionally the food and fruits are not always fresh. suggest to cook less each meal and provide fresh ones. the facilities in the room are not up to the standard of a 4 star and quite old.

the hotel is easy to reach by the public bus from the airport. it has good indoor and outdoor swimming pool. the all inclusive meals are good with different varieties and seafood. I booked at the nearby three star of the same group and was promoted to this four star one due to overbooking of the other one. it is a very pleasant experience in general.

Stayed in July 2022

The breakfast wasn't great

The staff were friendly and helpful It's a great 👍 location.the hotel was clean and comfortable.

Stayed in October 2024

The maid didn't let me sleep in the morning, she came around 8 am and was very noisy!!

Stayed in September 2024

There is nothing much to complain about - we really enjoyed our stay.

It was a great experience (again) - from welcoming team on reception when we arrived to great food, fun entertainment, comfortable room and unbeatable location.

Stayed in August 2024

The room and corridor was very small and smelt bad. Clearly, the hotel has not been renovated in a very long time.

Stayed in September 2024