Tomas Blanes Tolosa, 4, 07181 Portals Nous, Spain
#7 of 16 hotels in Portals Nous
Guests' ChoiceBased on 580 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.9
Staff
9.4
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 July 2023
Caroline
United KingdomBar closed too early downstairs and no atmosphere
Pool was a lovely temperature, pool beds were so comfortable. Great music played. We loved the rooftop bar. Breakfast was very relaxing and quiet
Stayed in July 2023
Reviewed: 18 July 2023
Lucy
IrelandOnly thing is our shower flooded twice. We told the staff the first time which they said they fixed but the same thing happened again. Had to use our own towels to soak up the water
The breakfast was fantastic. We really enjoyed the pool area and found there were plenty of sunbeds even with a lot of other guests. Room was perfect and spacious
Stayed in June 2023
Reviewed: 15 July 2023
Martin
United KingdomSee above
Like the hotels v much but my room did not have a balcony so it was a bit dark . That said the other rooms I booked did have balconies and so everything worked out.
Stayed in July 2023
Reviewed: 12 July 2023
Hayley
United KingdomFirst night we had an issue with our shower which flooded the room, but was resolved immediately just a little inconvenient
Location, modern, 25 mins from the airport. The pool area was so comfy and cocktails were lush too
Stayed in July 2023
Reviewed: 8 July 2023
Ekaterina
GermanyDespite the name ‚adults only’ there were children in the hotel. I was waiting for check-in to the room after the designated check-in time. Hotel workers burst into my room several times without knocking, I did not feel safe. During breakfast, the waiters interrupted my meal so that I could pay for breakfast.
Convenient location - near bus stops, grocery store, many cafes, beach. Room was spacious, comfortable bed.
Stayed in July 2023
Reviewed: 7 July 2023
Hoda
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 July 2023
Marlene
NetherlandsTo leave.. wish i could stay more days
Fantastic welcome by reception of Mrs Marianna.. great host.. from the first moment you feel home & welcome
Stayed in July 2023
Reviewed: 3 July 2023
Brett
United KingdomServing of drinks was a little slow and expensive. There was also a drain smell in the room for a couple of the days. €5 for water seemed a tad excessive.
Lovely room, nice and clean, good location and nice pool.
Stayed in June 2023
Reviewed: 2 July 2023
Veronika
GermanyI didn’t like they don’t have a gym - of course i knew but with gym the hotel would be just perfect. Also the cleaning lady didn’t come one day, it was a problem as the drain in the shower got stuck and we literally had a flooding in our bathroom.
I like it was adult only, and it was close to the main city.
Stayed in June 2023
Reviewed: 23 June 2023
Martin
United KingdomLack of English TV channels in the room
Quiet, lovely helpful staff. Low key and relaxed
Stayed in June 2023
Reviewed: 23 June 2023
Georgina
United KingdomNothing
Loved everything about this hotel! The location was fantastic! Great value for money and the breakfast was great! Also the room was beautiful
Stayed in May 2023
Reviewed: 18 June 2023
Laurent
United Kingdomwe requested a double bed but got two singles which kept moving away. it is very annoying when sleeping
the pool area is very nice
Stayed in June 2023
Reviewed: 17 June 2023
Milanka
PeruWe had an event celebration and a little personalization would have being appreciated but it was fine since the staff was so polite.
It as always clean and the staff where welcoming. They were very helpful as well. The location is top close to a parking, beach and restaurants.
Stayed in June 2023
Reviewed: 14 June 2023
Satoshi
Japannothing in particular
Well organized. Quiet. Away from, but easily accessible to the city centre.
Stayed in June 2023
Reviewed: 3 June 2023
Cara
Irelandnothing
great stay was there for a week. close to the port and little town loads choice for restaurants. great sun loungers. staff were very friendly
Stayed in June 2023
Reviewed: 29 May 2023
Davide
ItalySince it has an additional cost each time, the cleaning service could be better. At our arrival, some surfaces were very dusty; and when we asked to have the room cleaned throughout the days, apparently, they were only replacing towels and toilet paper, making the bed and tidying the room in general. No vacuum at all.
The facility was stunning. Located amazingly, near both the city centre and amazing beaches, all easily reachable by buses. Staff friendly and always available. Great food and cheap room service.
Stayed in May 2023
Reviewed: 22 May 2023
Julie
United KingdomOnly issue was that we had to ask every day for tea and milk as these were not replenished
Location - sun beds available
Stayed in May 2023
Reviewed: 15 May 2023
Alyssa
United Statesconvenient location, close to beaches, marine land. not too far from shopping areas
Stayed in April 2023
Reviewed: 9 May 2023
Scott
United KingdomDust all over the room, maybe from the ceiling vents? Lumps of it on the floor everyday but good we had slippers to wear so it didn’t get in the bed.
Gorgeous breakfast and lovely room- such a comfy bed too!
Stayed in May 2023
Reviewed: 9 May 2023
Diane
United KingdomThe hotel is really lovely and our room was spacious with a great balcony and outdoor space. The beds were very comfortable and there was a great shower. Within easy walking distance of some great restaurants at the Port. The staff are fantastic - we'd like to give a special thanks to Brian, Yossi and Marianna who went the extra mile and definitely made our stay fun.
Stayed in May 2023
Reviewed: 8 May 2023
Saif
Saudi ArabiaThere were no diverse food , just a few types
The room was clean and the staff were helpful and friendly. everything was perfect except the breakfast
Stayed in May 2023
Reviewed: 4 May 2023
Dianne
United Kingdomwish they had room service
great location comfortable rooms
Stayed in May 2023
Reviewed: 28 April 2023
Michael
United KingdomN/A
great location, great service around the pool, complimentary Cava nice touch, best sun beds we have ever laid on!! good music / nice vibes
Stayed in April 2023
Reviewed: 25 April 2023
Vicky
United Kingdommusic early in a morning till late at night
location
Stayed in April 2023
Reviewed: 19 April 2023
Brooks
SpainLittle Road noise but that's expected in a prime location
Beautifully kept hotel...clean a nd exceptional rooms
Stayed in April 2023
Magaluf, Spain
Melbourne, Australia
Mayrhofen, Austria
Huntsville, USA
Parella, Italy
Rheenendal, South Africa
Lisbon, Portugal
Nerja, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content