expensive too busy and not enough beds round the pool. Hairdryers were very awkward to use , press a button on the wall while also pressing a button on the hairdryer constantly while trying to style your hair …impossible! same breakfast every day , not enough choice.Received a bottle of champagne one day 2 days later it was taken out of our room haha unbelievable

location to the port

Stayed in July 2022

The hotel was previously operated by the OD Hotels group. OD ran the hotel very well and created a funky and chic vibe to the place. Ownership changed this year to Leonardo hotel group- and well, sorry to say that the hotel has consequently lost some of its chic: drinking by the pool is now prohibited; music choice by the pool is questionable. No more mini bar in the rooms, no more smart cars to rent. More families and kids in the pool which I don’t remember in previous years… The WiFi didn’t work at all. Overall, it’s not a bad hotel. It’s just lost that cool edge and vibe compared to the OD days…

Location was great, modern hotel and very clean.

Stayed in July 2022

I was staying on the seventh floor, nice room with great view…and then I was made aware that they were having a party on the roof terrace on a Sunday evening…..the noise was unbearable.I eventually managed to get the lift down to reception (lift was perpetually going from ground floor to the eight floor with party goers, passed the security people that had been put in place who were approaching everyone asking them where they were going and asked for a different room and was told “no we are full” and “we only have a few parties” and that careless comment made me rather annoyed.I then spoke with the manger (nice guy) and he kindly offered me a room on the second floor which I took but could still hear the music. I am normally a fairly easy going guy but I was on a business trip and did not want to endure 5 hours of loud music and the building vibrating…..I think that this hotel needs to decide if it is a boutique hotel or a Magaluf party hotel (as the two things don’t really mix). On a less important note, the hot food at the breakfast buffet is invariably cold and maybe you should look at this but other than that, breakfast was excellent.

Location, styling of hotel

Stayed in July 2022

Pool was very small, they have defiantly used a wide lense camera for the hotel photos The pool also opened quite late at 10am, by the time people had finished breakfast the pool was quite busy Breakfast was nice if you were happy to have a fry up otherwise there was not a large selection so ended up eating out for breakfast on our last day. I would say this was a 3 star hotel so would expect to pay a little less than what we did

The location was very good, just a short 5 minute walk to the port, nearby shop too. The staff were very friendly and accommodating Great view in the shower there was a window overlooking the sea

Stayed in July 2022

Unfortunately the hotel is no longer as luxurious as when it was OD. Food menu is not great and breakfast is awful and very understaffed

Amazing location

Stayed in June 2022

doesn’t look like the pictures, was giving a completely different room to the one I booked on booking.com, pool is dirty

very friendly staff, went out the way to satisfy you

Stayed in June 2022

Breakfast was rather limited. Facilities were limited and tiny balcony.

good location and comfortable but small bedroom

Stayed in June 2022

Service is not the same post-COVID, is it a lack of staff? room service was initially terrible, not serviced for nearly 2 days - with complaints. Initially we arrived when a big group where there and the hotel staff only had eyes for them, it’s like no-one else existed. Breakfast was poor during the first phase, poor service, lacking basics and not what I’d expect of a 4* superior hotel in such an affluent location - e.g. no fresh made coffee (machine only), no eggs ordered, only scrambled, etc etc - first world problems I know but when we stayed prior to COVID and it was The OD chain, it was far superior

Great location for Portals Nous, it is a fabulous location for walking to restaurants and the life of portals. Rooms are nice

Stayed in June 2022

We had no water in our room at 1am the one morning and we could not be assisted

Stayed in May 2022

Staff were very poor. Not very attentive or helpful. They couldnt even book a taxi!

Good location and facilities

Stayed in June 2022

Breakfast is very poor, not many choices very limited Evening restaurant is very poor some salads/hamburger

Location near the harbour is great

Stayed in June 2022

Its very noisy and right next to a busy main road and bus route

The staff were nice

Stayed in May 2022

on arrival . unfriendly staff at reception . but the rest of the staff were great …

near to the beach

Stayed in April 2022

Rooms getting a bit tired now

Stayed here 6 times now… it’s a bit tired in the rooms and some communal areas but a great location

Stayed in May 2024

The location close to the harbour and beach. The sky bar with DJ. The facilities music and new furniture around the pool. The friendly staff. The delicious cocktails. The quality of the food. All very good.

Stayed in July 2023

The Sunday night disco too many people attending and too many drunks!!

The location great service and very polite staff

Stayed in July 2023

On arrival found an incorrect number of beds in rooms allocated which was frustrating and embarrassing in front of other members of the group. Additional rooms were made available eventually but having paid the room charges completely upfront, this did put us in a difficult position to seek accommodation elsewhere instead.

Good facilities including breakfast, staff generally helpful

Stayed in May 2023

breakfast was not really very good . no milk pots in the room for a brew

clean ideal location

Stayed in November 2022

nothing!

great location. lovely staff. great pool. fantastic place.

Stayed in July 2022

nothing

clean

Stayed in July 2022

nothing

nice position

Stayed in June 2022

Kids

Supposed to be adult only, kids there keeping us awake

Stayed in October 2023

said it was adults only, and there were children there. There was also no water on evening before going out for showers.

Stayed in September 2023

The pool closed at 7.15pm - whatever about the pool we would have liked to stay around the loungers reading for example. It was annoying. The cleaning staff were really loud in the mornings and woke us up several times almost screaming at each other. 2 times on our stay we were woken up by people in the room above us - they were very very loud in the middle of the night at 3/4am. We also paid a tourist tax per day that we didn’t know about until check out.

Breakfast was really good. Loved the sun loungers. Staff were very helpful - helped with storing luggage / booking restaurants. Allowed us to shower in a room after check out as our flight wasn’t until 10.30 pm that night and we spent the day at the pool. The shower was lovely too.

Stayed in August 2023

the internet in the room was terribly SLOW, you basically cannot do anything…the breakfast was so so, considering the price, I am expecting more.

the hotel was clean and had a very good view

Stayed in May 2022