Avenida Son Rigo, 14, 07610 Playa de Palma, Spain
#46 of 88 hotels in Playa de Palma
Guests' ChoiceBased on 297 hotel reviews
8.2Cleanliness
8.3
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
9.2
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 14 April 2024
Jennie
United KingdomStayed here with my daughter for a short break in the sun. The staff were friendly and helpful, the hotel was super clean and the location was excellent. The food was exceptional in comparison to other buffets I have been to :-)
Stayed in April 2024
Reviewed: 10 April 2024
Vodvářka
Czech RepublicVery noisy late at nights and early mornigs. Overall bad sound isolation of rooms, lots of noise from the hotel corridors, hall and reception. Pretty much non existing wellness and gym. Most of the equipment nonfunctional or broken. Wellness very poor.
Friendliness to bikers /cyclists. Good choice and variety of meals for breakfasts and dinners. Overall cleanness of the hotel and good location.
Stayed in March 2024
Reviewed: 8 April 2024
Monika
Luxembourglovely and helpful staff and we really enjoyed the little spa area. bus stop to the airport is right outside the hotel.
Stayed in March 2024
Reviewed: 1 April 2024
Kerstin
GermanyThe room was a little bit tiny.
Super friendly staff, good food, great value for money!
Stayed in April 2024
Reviewed: 13 March 2024
Brenda
IrelandFabulous property clean bright,would have only liked an indoor pool only because it rained
Stayed in March 2024
Reviewed: 4 March 2024
Simona
SlovakiaWe had room with jacuzzi and it took a long time for it to fill since the faucet pressure wasn’t strong enough. Also the stairs to the terrace were very dangerous, me as young person was very skeptical about it - I can’t imagine older person walking steps like this lol.
The hotel is very modern, clean and close to the beach. The staff was absolutely amazing and friendly . The receptionist with brown curly hair was the best - she was smiling all the time. Also Tomy from restaurant was amazing - always greeting us with smile. We really enjoyed our stay!
Stayed in March 2024
Reviewed: 22 November 2023
Marietta
United KingdomRooms were ordinary, though nothing wrong with them. Jacuzzi or indoor pool could have been used only for an extra fee. The food selection is less than in many 3 star hotels but alright. The waiter was strict and annoying about meal times. He came 10 mins earlier to let us know about the remaining 10 mins and not a minute later when it was over came to tell us again, though we were just about to leave. Once when I asked for a full glass of wine (also said 2dl instead of 1 dl- what they always brought before when I asked for a glass of wine-) I was brought a bottle of wine, and when I said it was not what I asked for, he took it back but said that it will cause them a bit of problem.
The receptionist was very kind and helpful. Close to the beach and the airport is relatively close too.
Stayed in October 2023
Reviewed: 2 November 2023
Joanne
United KingdomA drink included with the eve meal would have been good
The room was great, spacious and a balcony o we looking the pool. The staff were all really friendly and helpful, always smiling, the pool was clean and private, we were half board and the breakfast and dinner was absolutely beautiful food, lots of choice but all delicious. Drinks are extra with dinner but there are coffee tea and juices at breakfast. The spa is amazing and we went every day. The location is 2 mins from the beachfront with miles of bars shops and restaurants and a lovely sandy beach.
Stayed in November 2023
Reviewed: 26 October 2023
Mell
Germanythe Staff are great and very accommodating
Stayed in October 2023
Reviewed: 21 October 2023
Igor
SerbiaEverything was great! See you soon!
Stayed in October 2023
Reviewed: 15 October 2023
Jun
United KingdomRoom is small, bed is too soft. The noise comes out from Neighbour, no sound proof wall. Wifi is so so so bad.
Close to airport and beach
Stayed in October 2023
Reviewed: 12 October 2023
Nico
GermanyThe floor of the room was not that clean. The breakfast und dinner was okay. The staff was not that obliging from the very beginning.
The bed was very comfy.
Stayed in September 2023
Reviewed: 10 October 2023
Claire
United KingdomFirst room offered not clean and door left open. Second room had water coming through ceiling! Complained to reception but no other rooms available apart from first one offered so had to go back to that. Told to just not put bathroom light on! Given another room next day, knobs came off both sides of bathroom door. Asked for refund for first night and told to email. 2 weeks later and hotel ignoring messages! Avoid this hotel!
Stayed in October 2023
Reviewed: 9 October 2023
Arenna_
SpainRoom cleanliness and good dinner and breakfast
Stayed in October 2023
Reviewed: 6 October 2023
Katja
SloveniaEven though we were careful, the bathroom floor stayed flooded for a long time after showering. But this is a really minor thing, everything else was great!
A very nice hotel with a swimming pool. Close to the beach and also not far from the airport (accessible by taxi - 10 mins or local bus - 25 mins). A small market right next to the hotel. Good food as well as kind, friendly, helpful staff. On the first day we arrived late in the evening and missed the dinner, but the staff got out of their way to put some breakfast food aside for us, in case we were hungry. Their thoughtfulness made us so happy! We got a beautiful room on the first floor that had a large terrace with sunbeds. Not all rooms are like this, but ours was truly amazing.
Stayed in October 2023
Reviewed: 30 September 2023
Olesia
UkraineThe receptionist was rude
Good place
Stayed in August 2023
Reviewed: 8 September 2023
Marcin
PolandFood looks very cheap, always the same, lack of options, had enough after 4 days. Design is no more than 3 stars. Reception Staff extremely rude and unprofessional. Rooms are very noisy where the door are supposed to be soundproof. Bathroom’s furniture covered in rust Management wise very poor, a lot of uncomfortable situations, such as: i reserved room with breakfast and paid for it and i had to provide proof because they thought it was without breakfast, wouldnt be a problem but they asked for it two days in a row. I would not recommend this venue to anyone.
Location
Stayed in September 2023
Reviewed: 2 September 2023
Rosana
SlovakiaNot worth the money. It looks much better on photos than in reality. Room was poor looking and equipped I miss kettle or at least glass. Breakfast includes the cheapest thing only with no label of alergens of at least name of food. No vegan or lactose-free options except margarin instead of butter but nothing else. Regarding style only really nice looking is entrance to the hotel rest is from the cheapest material without any interior design guidance. You don’t feel as in 4-star hotel but like as in 1-star max. Rating 4star hotel has to be some trap. Only value what I see is very close - walking distance to the nice white-sand beach also to the grocery and late checkout at the noon.
You don’t feel as in 4-star hotel but like as in 1-star max. Rating 4star hotel has to be some trap. Values what can I see is very close - walking distance to the nice white-sand beach also to the grocery and late checkout at the noon. I like also very nice and kind receptionists one older guy he is great and one younger who is also very nice.
Stayed in August 2023
Reviewed: 18 August 2023
Sébastien
SwitzerlandNothing
The staff was kind and We had a really nice upgrade for free
Stayed in August 2023
Reviewed: 2 August 2023
Konrad
PolandReception staff was misleading us about issuing invoice for the stay. We travel a lot and first time we experienced problems getting invoice for business trip. Hotel was laying that it's not them responsible for giving invoice for the stay which was paid via booking.com. obviously it's not true and they waisted half hour of our stay not believing us, only bookin.com staff needed to explain those professionals how it's done. Anyway stay alone was not the best either! I got room for disabled people and my friend got such small room that bed was occupying all room! No place to work or even walk. At the end after all of that they wanted to charge us for bottled water in the room! Bad experience!
Nothing
Stayed in August 2023
Reviewed: 12 July 2023
Curdoglo
United KingdomOnly one thing we didn't like was that at the beginning we had kinda old towels,but we talked about this at the reception and after we started having new good looking softer bath towels.
Location is great,very close to the beach ,and bus station for airport to/from line. Very easy to get to the hotel from the airport and back by bus A2 and it takes just 25-30 min. Very friendly and helpful staff 😍 Food is varied and delicious ☺️ Hotel is not new,but very nice and clean will definitely recommend it to my friends and other people 👍
Stayed in July 2023
Reviewed: 9 July 2023
Madalina
RomaniaThat the non-alchoolic drinks are not included. Not even water.
- very clean - good variety of food - nice pool - the rooms at last floor have private jacuzzi, so if you have the chance ask for last floor.
Stayed in July 2023
Reviewed: 14 June 2023
Eugénio
Portugal-
staff, Marilena Toni Jose Diana 5*****
Stayed in June 2023
Reviewed: 7 June 2023
How
United KingdomFelt like 3*.no frills. Pictures looked better then real life and you have to pay to rent a beach towel as well as pay to use spa facilities which should be included in the cost if the hotel is a 4* price. Not worth the value. I went to another 4 four Hipotels Gran playa de Palma and wow what a comparison! They felt like a 5* !
Location is close to a beach
Stayed in June 2023
Reviewed: 2 June 2023
Alex
SwitzerlandThe only downsize was there was no proper door to the bathroom. It was a sliding glass door that didn't offer much privacy.
Great room, comfy beds, nice balcony, fantastic view of the pool and ocean, amazing rooftop terrace and hot-tubs.
Stayed in March 2023
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