that the aircon didn’t work and a maintenance guy came and checked it out and said we didn’t know how to work it properly, it clearly was not working

location

Stayed in April 2023

enjoyed my whole stay

all friendly staff and the location was great the food was excellent with a great choice I was leaving at 4:15am and they offered to make me something for breakfast before I left

Stayed in October 2022

our room didn’t have a nice view.

rooftop solarium/bar

Stayed in September 2022

Food, drinks, place, staff, view from balcony, good possition...

Stayed in September 2022

mold in both pool (roof and outide pool), mold and dort in bathrooms, noisy clima, repeatedly doesnt work card (key) of the room

Dinner monday-friday

Stayed in September 2022

Breakfast was fabulous-everything you could want

Stayed in August 2022

our room was very far down the hotel and the keys for the doors kept demagnetising

it was absolutely spotless the design itself is slightly outdated but it’s still quite enjoyable

Stayed in August 2022

The pool was lovely. Plenty towels every day and very well kept

Stayed in July 2022

Some staff couldn't understand english, I can't have caffine so always asked for decaff coffee but a couple of times I was given caffine. In the end I just asked for hot milk and just added decaff sachets. Our air conditioning didn't work very well at all, it was also very noisy.

Staff were lovely, food was good, everywhere very clean. Extremely comfortable beds.

Stayed in June 2022

Location, pool

Stayed in June 2022

more servers at pool bar would’ve been better

everything best hotel I have stayed at whole set up was top quality

Stayed in June 2022

wasn’t anything I didn’t like about it

i loved how spacious the rooms are!

Stayed in May 2022

Sometimes long ques for the bar, due to staff s Shortages.

Staff were very friendly on arrival. Food in the buffet and bistro was fantastic! Plenty of sun loungers in the main pool area, used the adult pool a few times which was like stepping into a bath however couldn't stay up there long as no umbrellas. Drinks were fabulous and such a great location to the beach and shops.

Stayed in May 2022

couldn’t fault it in any shape or form .

staff so pleasant and helpful ,rooms beautiful,restaurant out of this world.

Stayed in May 2022

The entire stay. Was never on Holiday at Hotel. The fact still remains - Our Dad had a fall on steps in your Reception area on day of arrival and is still in Hospital. When our Mum asked the Hotel for your help she was simply told - “Daughter and son will have to book and pay for another room and accommodate themselves if they want to fly over and see their Mum & Dad. No food or drinks where even suggested to help our stay at hotel whilst our parents still remain in Hospital at ‘Clinica Juendo’ in Palma. No help, no sympathy, no interest in our parents well being. For a two week All Inclusive Holiday which was never used by our parents? The hotel made sure we paid for our stay whilst we used the facilities. A BIG thank you for nothing, for making us pay for :- a room, for food, for drink, for taxis to ‘Clinica Juendo’ for shuttle bus to Airport. p.s. Will Hotel compensate our parents for the two weeks of food or drink that they paid for but never used?

Nothing

Stayed in May 2022

Nothing .

Hotel was fantastic roof top pool bar was amazing. Cocktails were 10 out of 10 .Staff so friendly will definitely go back again .Food was tasty loved the table service at lunch at the bistro restaurant.

Stayed in April 2022

Night time reception member rude, someone walked into our room, as confused as us- reception only apologised.

Rooftop area amazing, location great, bar staff lovely.

Stayed in April 2023

the doors in the bedroom didn’t lock properly, we were moved rooms and the balcony door didn’t lock either

Stayed in April 2023

great location everything you need in a hotel

just amazing we have stayed here before very nice

Stayed in July 2022

As most hotels are only getting back on there feet after covid, new staff sometimes not fully trained. However, the more experienced staff and especially the manager Pep, more than compensated!

Beautiful spacious hotel, very relaxing and within a stones throw of everything, shops, restaurants, beach and bus stop for exploring the island! The room was so comfortable, memory foam mattress was like home from home! Great nights sleep and quiet nights! Did have issue with food and after speaking to Pep the manager, he went above and beyond to help me out. Definitely booking here again! Food, drinks, entertainment, pools, loungers, spacious foyer and restaurant! Something for all age groups and safe for solo travellers! Delighted to have stayed here and cannot recommend enough!

Stayed in October 2022

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in July 2024