12 Vuorikatu 2.floor, Kluuvi, 00100 Helsinki, Finland
#22 of 116 hotels in Helsinki
Guests' ChoiceBased on 724 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.7
Facilities
8.9
Staff
8.9
Value for money
8.8
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 August 2024
Anne-ly
EstoniaRoom #201 is near the front door, which closed rather loudly. So people with trouble sleeping might want to ask for another room.
Location is perfect. Also the bed was very comfortable. There were lot on nice surprises in the room.
Stayed in July 2024
Reviewed: 1 August 2024
Kristel
EstoniaSomething wrong with the climate system. It was cool yet I woke up swetting. Bedsheets and pillows did not breathe.
Clean. Cozy. Bathroom was beautiful. Loved the chocolate and little touches that made you feel welcome. Loved that it had locker room before and after checkin.
Stayed in July 2024
Reviewed: 30 July 2024
Carmen
EstoniaGood location, online check in easy. Room clean, bathroom spacious.
Stayed in July 2024
Reviewed: 22 July 2024
Gianluca
United KingdomThe shower drain works slowly and water goes all around the bathroom floor
Great location, great communication, easy check in, comfy room
Stayed in July 2024
Reviewed: 20 July 2024
Lillian
AustraliaNicely furnished, comfortable, private, perfect location, great vibe :)
Stayed in June 2024
Reviewed: 18 July 2024
Qistina
SingaporeNothing
It had everything you need and more! Amazing location in the central, everything was clean, shared kitchen was well stocked and they even had a laundry area. Even though everything is self-check in, the details needed were enough for you to check into the room yourself. Nearby the train station as well to go to the airport. Highly recommend!!!
Stayed in July 2024
Reviewed: 8 July 2024
Lizzy
United KingdomThe location, cleanliness and the communal kitchen was a great touch
Central location with excellent facilities
Stayed in July 2024
Reviewed: 29 June 2024
Eileen
United StatesNothing.
The provision of fresh eggs, tea, coffee and fresh fruits with basic cooking condiments were greatly appreciated. The share kitchen was well maintained. Didn't have a chance to try the laundry facilities as it was the start of our 20-day trip but I am sure it's extremely handy to have the washer available.
Stayed in May 2024
Reviewed: 14 June 2024
Corinne1962
FinlandWet floor was quite slippery. Might want to put skid proofing on some of the tiles in the shower.
Very clean. Great communication. Chocolate and coffee were a real treat and a big surprise. Nice compfy beds and pillows and duvet. Will retien!
Stayed in May 2024
Reviewed: 10 June 2024
Scott
IrelandRoom was quite warm, with an electric fan that did not really cool the room much.
Room was very nice. Clean. The location was incredible, located less than 5 minutes walk from the main train station and also less than a minute from the metro station and trams.
Stayed in June 2024
Reviewed: 9 June 2024
Janet
CanadaNo complaints.
We liked the concept of Bob W; very self contained room with all the basic comforts of home. Having the shared kitchen, which was well stocked was an added bonus. Great location, easy to find.
Stayed in June 2024
Reviewed: 9 June 2024
Ewa
PolandIt would be nice to have air conditioning, as the room was getting stuffy and hot at night and the window was overlooking a noisy street
Location was perfect, 5 mins walk from the main train station. Plenty of shops and places to eat nearby. Easy contactless check-in, nicely fitted room, very comfy bed. We didn't use the shared kitchen as we were eating out, but it looked nice and well equipped.
Stayed in June 2024
Reviewed: 6 June 2024
Yuki
JapanTo throw gages at the day of checkout. Too hot inside right now. They said they are using the central hearting systems but finally I found the fun in my room. So that somehow I can manage the temperature in the room.
Best place without too expensive fee. The inside is clean and there are so many basic travel items in the room and shared kitchen.
Stayed in June 2024
Reviewed: 3 June 2024
Patricia
GermanyWe had two rooms and in one of them the windows didn’t open at all.
Clean, really central, great shower, we requested a crib and it was at the room and my son slept wonderfully in it!
Stayed in May 2024
Reviewed: 1 June 2024
Camilo
ColombiaSometimes there is a little noise and vibration from the tram. Nothing to be scared of, but she is quite outside you can feel it
Great location and design.
Stayed in May 2024
Reviewed: 1 June 2024
Georgia
AustraliaWe had the apartment right next to the front door so it was noisy as you could hear everyone coming in and out
Very modern and they think of everything you might need! I like the no contact and that you check in and do everything on your phone - very easy.
Stayed in April 2024
Reviewed: 29 May 2024
Petr
Czech Republicour room oriented to the street - occasional noise from the street
Everything was perfect. Good availability by public transport from the airport. We felt at home there, very nice details, clean, etc. !!! Kitchen also useful. Very good job Bob Team ;-) I wish there were more accommodations like this.
Stayed in May 2024
Reviewed: 28 May 2024
Al
PhilippinesThere really was no on around to assist you except for the cleaning team. So when one side of the shower dividers gave way, I had to check it out how to reach somebody to take care of it.
The little touches: chocolates, washing machine & dryer, etc.
Stayed in May 2024
Reviewed: 27 May 2024
Sls
Hong KongNothing
Good location, close to train station Small but cozy Gaming tools, yoga mat in room, washing facility, and pantry are all provided
Stayed in May 2024
Reviewed: 27 May 2024
Bütepage
SwedenTemperature in the room, noise, breakfast locations open quite late during the weekend
Location
Stayed in May 2024
Reviewed: 26 May 2024
Judith
AustraliaIncluythe extras taken on first statement would be helpful
I liked the extras and when we had to make a phone call for a problem it was sorted alright
Stayed in May 2024
Reviewed: 24 May 2024
Joanne
AustraliaNone
Location
Stayed in May 2024
Reviewed: 20 May 2024
Maria
SlovakiaWe were satisfied with everything - location, comfortable beds, cleaniness, attentative staff (although only via whatsapp - which is actually maybe even better), breakfast in near caffes (Fazer is the better one imho) and those nice little touches - instax, local chocolate, coffee, yoga mats or complimentary gym access (which we did not use, but still). All in all great stay in the central Helsinki.
Stayed in May 2024
Reviewed: 19 May 2024
Kirill
United KingdomYou need to remember your room code to get inside.
Cozy small place, clean. You get some small perks like nice ground coffee and chocolate in your room, as well as a gym access. We liked the large communal kitchen which even had free essentials like milk or even instant porridge and we saw old fruits were getting replaced and the kitchen cleaned. There is also a laundry room and a luggage storage room- all accessible with your room code. There is no staff on site apart from the cleaners but there is a quick WhatsApp support. Location is perfect - very central and close to the station. There is a supermarket which is open until 10pm just downstairs (entry through the metro).
Stayed in May 2024
Reviewed: 18 May 2024
Cecile
FinlandThe appartment is too small
To be in the center of the town
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content