Clean, comfortable, helpful staff, great breakfast

Stayed in January 2025

There are mang rooms in the hotel so room allocated to us was like at the end of the tunnel. We had to keep walking till the end through a narrow lobby.

The location was really convenient to visit surrounding areas. There is tram station 2-3 mins away from property. Staff were kind and. Helpful. The breakfast options were too good. Handheld bidet/ Toilet jet spray was available in the washroom.

Stayed in December 2024

Location was too far from train station and city centre. Walkable distance in good weather but needed a taxi/uber in bad weather.

2 large beds to cater for parents and teenager.

Stayed in January 2025

we asked for the rooms to be close together at the time of booking, as we were travelling with children but they were several rooms away from each other and were able to be changed at check-in

Staff amazingly friendly and helpful. The breakfast was great value.

Stayed in January 2025

Clean, nice staff, great location

Stayed in January 2025

The room was very clean and the breakfast was excellent!

Stayed in January 2025

Nothing

Best Radisson that we have stayed in. We had a standard and superior room. Both were huge! Contemporary common areas. Gym was well equipped. Breakfast was very good with a range of options. Staff were particularly helpful. Easy taxi to ferry terminal (5 mins).

Stayed in January 2025

Actually everything was perfect.

Stayed in January 2025

Breakfast choices could be a bit more "international". Other than that, great stay. Small toilet though.

Huge spacious rooms, clean facilities and really good sauna as well. Well connected to public transport, and near to the harbor by tram.

Stayed in December 2024

Very small shower with a light switch in it that got wet during a shower

Proximity

Stayed in January 2025

Nice location and helpful staff. Toilet has bidet shower.

Stayed in December 2024

The bar was really a disappointment. We stayed here the night between Satuday and Sunday, and the lobby bar was closed. We had to go to the restaurant and order our drinks from the cashier desk. And they were really busy with the restaurant.

The family room has two wide double beds, which are very comfortable. Pillows were a bit too soft, but ok. The room is really big with separated toilet and bathroom. Loved the room! Breakfast is really good and there is almost too much everything, it is hard to choose what to eat :) Location is good, short walk to the city centre and we love the sea next to the hotel. Also good restaurants near.

Stayed in January 2025

Bathroom was stinky.

Really nice staff, got an upgrade and our preferences for the room type were acknowledged.

Stayed in January 2025

Breakfast was not too good. Not big choice for kids if they don't like seafood (Eggs were probably boiled day before. Pancakes were very dry and hard). Price for parking.

Nice standart 4 stars hotel. Everything was ok. Clean rooms.

Stayed in December 2024

The restaurant dinner was a real disappointment. The breakfast buffet was great, and clearly deserves its great reputation. But the evening dinner service was awful. The food itself was tasty, albeit with small portions for the price. As for the service, everything was poor from start to finish. We were seated at a table next to an air conditioning unit blasting cold air, without cutlery, and had to ask for forks and knives after the food arrived. The waiter splashed water all over the table when serving water, and we had to use napkins to mop up the mess. A 2 minute request to make a choice turned into a 15 minute wait to order. The food arrived with burning plates, after clearly sitting waiting to be picked up for some time. None of the staff waiting on our table knew the contents of the menu or the wine list (both good, but not very long) so we had to point to our selection when our choice was not understood. The evening was not busy, and there were three waiting staff on half a dozen tables, which should have been manageable.

The room was fantastic, with comfortable beds. The location is great for both downtown and other sights, well connected by tram and bus, and with lovely walks to different parts of the city on the doorstep.

Stayed in January 2025

- we were not able to take our small (3kg) dog to breakfast, but it was ok, crew found table for us from lobby.

- pets were allowed - parking - cleanliness - polite crew

Stayed in January 2025

For some reason the TV froze on the original screen. Not sure why

The beds were super comfortable, it was very quiet and the breakfast was very varied and excellent

Stayed in January 2025

Nothing

The room was spacious, with large size beds enough for a family with 3 children. Breakfast choice was great, and the indonesian staff 'Yanny' always made our day when we head to breakfast every morning. This is excellent! And not to forget the front desk staff, who were very helpful and kind. I feel that the service is way better than some other luxury hotels i've stayed before. Keep it up guys!

Stayed in December 2024

Men's sauna was out of order during our visit. There are long queues at reception at times (like right after a ferry arrives).

The room was very comfortable and clean. The sauna (women's only, men's was out of order at the time) and fitness room were modern and nice. The breakfast was a highlight and was amazing for all, including those with dietary needs. The location is perfect for the walker to get to the city center or explore the harbour but also with easy access to transit. The staff were friendly and polite.

Stayed in December 2024

We liked the room and our daughter enjoyed staying in the bathtub☺️ Accomodating staff👍

Stayed in January 2025

Bed was super comfortable Shower was spacious, great water pressure View from the 8th floor of the harbour is stunning. 5 min walk to grocery and 15-20 to some great bars and restaurants. Also around 8min to metro Staff is really friendly!

Stayed in January 2025

Nothing really

Comfortable bed, large rooms with plenty of space. Good breakfast

Stayed in January 2025

The location is good and easy to be reached also the room is clean and comfort. The hotel staff are friendly and very helpful.

Stayed in December 2024

Everything ok. Breakfast had a lot to choose.

Stayed in December 2024

Room view at ground floor in front of stairs.

Beds are very large and confortable.

Stayed in January 2025