Breakfast close too fast and staff did not reinform closing time.

Space .

Stayed in September 2024

There was an insect on the floor walking, The wooden floor was a bit sticky., so maybe it was not clean. Bathroom was too narrow, and it was difficult to clean the splashed water from a very small sink.

There was nice co- working space.

Stayed in September 2024

Amenities like pools and sauna are not included in the stay.

They had a wide variety of breakfast and i really enjoyed it 😊 It was really good!

Stayed in September 2024

I had unpleasant experience during dinner. I am not sure if the staff were new-hires or if they just didn't know how to provide customer service to their clients. I waited long time to be seated for dinner, waitress did not check on us for drink refills or to remove dirty dishes. The restaurant wasn't that busy.

I love the contemporary design and the front desk staff were friendly. The hotel was far from city center but it was easily accessibly by public transportations. Busses and rails came by every 10 minutes so I did not mind the distance from the epic center.

Stayed in August 2024

It started with our TV not working, and after they couldn’t fix it, we had to pack everything and move to another room. When we got to the new room, we noticed there was no mini-fridge, so we called to ask for one, but they said not all rooms have fridges. As a result, all the food we bought that required refrigeration went bad. It continued with us paying extra for access to the spa, but during our stay, the spa was closed several times due to private events. It's simply outrageous to charge customers and then not allow them entry. On Sunday, the spa wasn't open at all. So, we ended up choosing the hotel because of its spa and only used it once during a 4-day vacation. The facilities are not suited to the number of rooms the hotel offers. You have to stand in line to get into the jacuzzi, the sauna, and even for breakfast. There’s not enough space for everyone, and it feels like a nightmare. It looks more like a central bus station. Additionally, the hotel is kilometers away from the city center, and apart from the sauna, there is nothing to do in the area. We really didn’t enjoy our stay, and for us, it wasn’t worth the money.

Stayed in September 2024

Quality of breakfast good be improved and need to iron out a few wrinkles

Amazing spa and good value for money

Stayed in September 2024

No personal touch, location, breakfast

Clean, efficient.

Stayed in September 2024

The room felt quite stuffy at one point, it would've been great if the window could be cracked open.

Really nice atmosphere and spa. Friendly staff. Great breakfast buffet. Everything clean.

Stayed in September 2024

All good but I found hairs on the floor of my room…not superclean

Stayed in September 2024

Room wasn’t really clean, there was dust behind the bed. Breakfast was way to crowded as well as the sauna & spa area. During my breakfeast the stuff was trying to take my plate at least 3 times which was annoying and I couldn’t just eat in peace. I feel like some spaces are way to small for such amount of rooms.

I like the stairs in the common area. I like the variety of food at the breakfeast. I like that was quite in the rooms and you didnt hear noises.

Stayed in September 2024

- the window doesn’t open at all and it was a disaster - the size of a room is too small for the family of three - a room doesn’t have any wardrobes - the cleaning wasn’t so good

the breakfast was amazing, but it was only to 9:30am during the weekdays nice sauna and pool

Stayed in August 2024

I could find hair from the previous occupant and some wrapping paper in the corner. I had the impression that my room was not cleaned thoroughly.

The staff was very friendly

Stayed in August 2024

The rooms are tiny. 2 person/double room is not suitable for 2 people as you can’t walk around the bed. Between the end of the bed and wall is a very narrow 20cm gap which is not enough to walk around the bed. Also the bathroom is tiny - the bathroom basin is 20cmx20cm (length of my very normal toothbrush) is not sufficient for washing your face without flooding the whole bathroom which is very small. The bathroom is too small to be a functioning toilet and shower room. Let’s be straight, the 2 person/double room is fit for single person who doesn’t wash their too rigorously. The room is like a student accommodation room - not very nice for a weekend or a week’s stay.

Great vibegood location, nice reception and rooftop terrace.

Stayed in August 2024

The hotel room was dirty, and completely ruined experience. We arrived to find hair that looked like pubic hair on bathroom sink, there was unclean spots on doors and other dark colored interior parts, there was mucus attached to wall in bathroom, as a bonus we had 4 handwash soaps, consitioner, no shampoo or shower gel. Also bathroom sink had only cold water - shower was fine, but sink only cold. Trash bin inside a room was all dusty (outside)..

Its good looking modern hotel, plus the breakfast had good variety

Stayed in August 2024

Breakfast was way too crowded and there was no available tables for people inside the breakfast room. I felt uncomfortable in the room

Stayed in August 2024

The view of the room was toward inside, which meant for me to keep the curtains closed. So, the room had no window

Stayed in August 2024

One time we found the door unlocked after leaving the tag for cleaning the room, luckily no one had entered the room. and one of the bed sheets was found dirty when we first arrived.

The breakfast was good and the hotel had many facilities and space to go around

Stayed in July 2024

Like all things in Finnland, it's overpriced, but this was at the lower end of the pricing scale. I stayed in Winter a few months ago and it was very cosy and comfortable. In summer however, the air conditioning didn't work very well so the room was quite hot at night.

Nice new hotel, love the design, has a nice gym and one of the best value places in Helsinki.

Stayed in June 2024

The room was a bit too small and the window was looking just inside the inner courtyard where people could easily watch inside. Therefore we were forced to keep the curtains closed all the time.

The esthetic and welcome name on the TV when I arrived in the room. The interiors and the spa area were amazing. Breakfast was healthy and delicious

Stayed in August 2024

We stayed at the Comfort Double room. The bed was really hard and it had uncomfortable edges higher than the mattress. When looking at Booking.com pictures, there was no picture of this room, but the Valo hotel webpage has pictures of two different types of Comfort Double rooms. This was my second stay at Valo and I have stayed at the other type of room also, which would have been very comfortable. I don't know if I could choose when booking but I don't want to stay on this option with the hard bed with edges again.

The staff was friendly and breakfast very good.

Stayed in August 2024

Very big hotel, hard to find a place for breakfast, too small rooms for 3 people. Not easy to use SPA Space.

Stayed in August 2024

The neighbouring room doors opening and closing noise caused disturbance, and feelings of discomfort and unsafety. E.g. I woke up at night feeling of scare, someone was trying to get in my room. There was not enough seats at the breakfast. Solo travellers were not taken into consideration when planning the dining room. Also the bathroom door noise was irritating

Breakfast had a variety of dishes, locked baggage room, quiet room, ok bathroom,

Stayed in August 2024

They have figured out that us gluten intolerant people can’t share butter so there is separate, however the gluten free section is very limited and cross contamination amongst other foods are very strong. I wish there would have been like gluten free croissants or cereal or something other than bagels.

The rooms where great, small bathroom but smart layout and kitchen

Stayed in August 2024

Breakfast hall seems far too small for the amount of guests at the hotel. Queues were ridiculously long even before the purported "rush hour" of the breakfast. Room wasn't spotless: found a clipped nail in the bedsheets, and there was a long strip of dirt/dust in the bathroom where the sink meets the wall. Bathroom was also not one millimeter bigger than it had to be.

Great rooftop spa.

Stayed in August 2024

Overprized VERY small rooms

De locatie

Stayed in July 2024