Parc des Bonnettes Rue de la Symphorine, 62022 Arras, France
#9 of 9 hotels in Arras
Guests' ChoiceBased on 473 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.3
Facilities
7.9
Staff
8.4
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 25 March 2025
Zsofia
HungaryMore pillows and towels are needed
Stayed in March 2025
Reviewed: 6 March 2025
Michael
United KingdomNothing
Great location and very good hotel
Stayed in February 2025
Reviewed: 24 February 2025
David
United KingdomThe pillow was like an inflatable one, not massively comfortable. Pain au chocolats at breakfast were a bit stale.
Clean and comfy, not luxurious, but perfectly acceptable for an overnight stopover. Petrol station over the road which was useful.
Stayed in February 2025
Reviewed: 23 February 2025
Nicholas
United KingdomAccess out of hours could work better
The beds were comfy, clean and funcitonal. Served the purpose; family stop en route to the Alps both ways. Access via the touch pad outside hours was a bit hit and miss but security let us through both times (0200 and 2200)!
Stayed in February 2025
Reviewed: 23 February 2025
Simon
United KingdomPerfect stop over
Stayed in February 2025
Reviewed: 6 February 2025
Steven
United KingdomNothing
Perfect location for a stop off on the way back to the tunnel from The Alps. Comfy, clean room with comfy beds.
Stayed in January 2025
Reviewed: 3 February 2025
Ned
United KingdomNothing
Clean, warm and comfortable room. Excellent breakfast and very helpful staff
Stayed in February 2025
Reviewed: 12 January 2025
Don
United KingdomI was able to park a large van
Stayed in January 2025
Reviewed: 8 January 2025
Laura
United KingdomSlightly difficult to get in later on in the evening
Quadruple room great for short stopover
Stayed in January 2025
Reviewed: 22 December 2024
Charly
United KingdomThe only problem we had is we thought we had booked the b&b hotel in the centre ville of Arras but it wasn’t, this meant driving into the centre but they hotel itself was great for what it was. We spoke to the bnb hotel in arras centre ville and they said that happens a lot with booking.com.
Tidy, well laids our hotel and rooms:
Stayed in December 2024
Reviewed: 16 November 2024
Dave
ThailandPrice
Good location
Stayed in November 2024
Reviewed: 4 November 2024
Geoff
AustraliaThe air conditioner didn’t work in our room
Very convenient,comfortable
Stayed in November 2024
Reviewed: 12 October 2024
Richard
United KingdomThe same old problem with BB. As we don’t have data roaming we asked for our Passkey the day before at our previous property while we still had Internet but we were told that we couldn’t have it till the actual day. As we were checking in we didn’t think there would be a problem as it was Saturday and they said that somebody would be on the desk up till 8 pm. We arrived before five only to find that we couldn’t get in as there was nobody on reception with some help – somebody keeping the door open for us so we could get onto the Internet -we eventually got the pass key. From there on in, it was okay.No kettle so therefore no tea or coffee making facilities.
A bit like a travel lodge or Premier Inn so okay for a one night stay. Clean with a good hot shower .The restaurant close by called Leon was a fish restaurant and was absolutely excellent.
Stayed in October 2024
Reviewed: 12 October 2024
Mia
United Kingdomit is a budget place, sparse and adequate curtains stank of cigarettes and towels barely adequate Perhaps a bit overpriced for what it is
yhe bed was comfortable and my sleep uninterrupted, despite the busy location Also the man at the reception very helpful and friendly
Stayed in October 2024
Reviewed: 5 October 2024
Nina
AustriaBasic toiletries for the shower would be a small improvement.
We had a literal 3 hr stop over at the hotel before our onward journey; a very short but sweet sleep in a very clean quiet family room.. A definite great stop over hotel.
Stayed in September 2024
Reviewed: 27 September 2024
Rached
United KingdomLinen was a little worn and the room very sparsely furnished but for the cost ok.
The breakfast and location was fine as we preferred being outside the town.
Stayed in September 2024
Reviewed: 24 September 2024
David
United KingdomCoffee /drinks vending machine not working ,lost money twice, card payment taken. no out of order notice.
Stayed in September 2024
Reviewed: 22 September 2024
Tim
United KingdomBreakfast didn’t look good so didn’t bother.. no coffee or tea in room…
Stayed in September 2024
Reviewed: 15 September 2024
Vanessa
United KingdomLack of tea and coffee in room
Convenient location. Secure car park. Comfortable rooms.
Stayed in September 2024
Reviewed: 2 September 2024
Wesley
United KingdomGood, simple check in procedure. Clean, comfortable rooms.
Stayed in September 2024
Reviewed: 29 August 2024
Mrs
United KingdomStaffs attitude when we left 5 minutes over our checkout time. Also struggled to get into accommodation when we arrived late after travelling from England. Staff were not able to speak any English. So communication barrier.
Clean room, basic for an overnight stay. Great shower.
Stayed in August 2024
Reviewed: 27 August 2024
Sarah
United KingdomPersonal taste but the bed was rather firm.
Reception despite saying he was just covering was able to help with all questions. Everything very clear. Very good size family rooms and clean. Good breakfast in the morning, help yourself with a good selection. Plenty of secure parking and a restaurant just next door. Good value for money and great positioning for a stop over to break the journey.
Stayed in August 2024
Reviewed: 25 August 2024
Una
United KingdomIt took some time between using the self check-in and receiving my access code by email which is necessary for using the carpark, entering the hotel and your room. Fortunately I had taken a photo of it at check-in and recommend others staying there do the same.
The location was perfect for a stop off en route to Calais, the room was comfortable and clean and breakfast was good.
Stayed in August 2024
Reviewed: 21 August 2024
Elizabeth
United KingdomNothing
Convenient stop off. Parking on site. Clean.
Stayed in August 2024
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