The spa bath. Difficult to reach the walkway along the canal from the hotel.

The plug in the spa bath would not hold water to allow water to go above rather air nozzles. Water sprayed all around the room.

Stayed in April 2025

The shower leaked excessive water from the door onto the floor.

Lovely setting, great room, comfy bed, great breakfast and dinner.

Stayed in October 2024

We were disappointed that the restaurant was closed with no explanation as that had influenced our choice of this property. This was even more important as there are no other restaurants in the area. We ended up ordering food to be delivered as we had driven for many hours and did not want to get right back I tothe car.

The location was quite lovely with nicely landscaped grounds in the middle of public garden plots. It borders the canal. It is a 15 minute walk to town yet it is quiet. We enjoyed the private terrace.

Stayed in October 2024

Too far from restaurants , restaurant in hotel restricted menu , no snacks only full restricted menu after 15 hour drive

rooms were good

Stayed in September 2024

Nothing.

Just perfect for one night. The room was large and the bathroom was functional with a separate toilet. The dinner was delicious and the staff were great.

Stayed in September 2024

It's not ideally sited for access from the railway station, although, oddly enough, it is quite near it.

We like the big rooms, the facility to make simple meals, and the general setting on the canal-side.

Stayed in September 2024

Some items in the room could be updated, but it was very clean.

Staff was outstanding! Breakfast was delicious. The breakfast area was wonderful.and they allowed is to wait there until our tour group picked us up. The were very accommodating.

Stayed in April 2024

Could use updating

Outdoor amenities Staff is nice and helpful

Stayed in May 2024

The jacuzzi seemingly hadn't been used in a while, so it ejected black flakes when we turned on the jets. We didn't want to go through the trouble of changing rooms though, as we had no time for that... A couple more things to make the stay even more perfect: hand towel holders in the bathroom under the counter, instructions on how to use the clothes (?) dryer (still don't know what it is), slippers and bathrobe... They close the parking lifts after 10pm or so; if you return late, you have to exit the parking completely to re-enter the hotel. A small inconvenience, the price to pay for higher security I guess.

The room actually looked far better in reality than in the photos. I would suggest the hotel to take new photos to do the rooms justice! The wooden floors are warm and comfortable and everything looks modern. The massive outdoor terrace offers an unbeatable view of the sunrise as well, and how nice to wake up to birdsong and to see the ducks in the pond below...I think a party of 4 could comfortably hang out on the terrace and there are sunbeds too. Got lots of sun even in December. The kitchenette is not to be underestimated - there is a proper stove, pots and pans, plates, utensils, microwave. During the holiday season, the staff were smiling and very welcoming too. The parking area is secured by a gate at night to which you have access with a code.

Stayed in December 2023

no complaints

peaceful setting with waterfall and gardens spacious rooms. excellent breakfast and welcoming staff

Stayed in June 2023

Hard to see English view of menu in the restaurant. Fitness equipment was outside our door. Not used iwhile we were there but wonder how noisy it would be if they were in use.

Beautiful setting and history to the propert. Large room and comfortable beds. Clean. Owner stopped to talk with us which was pleasant t. Receptionists were really friendly. Easy walking into town.

Stayed in April 2023

Man on reception when we arrived at 3.45pm was miserable, not a smile, not very helpful. Never smiled whilst we were at the hotel. ALL the other staff were v pleasant and helpful. There was no need for a jacuzzi. The bathroom design was very odd, and difficult to use.

There were some excellent parts, some not too good. The situation is superb, for strolling and walking into Narbonne. Comfy bed. Good restaurant, pleasant staff

Stayed in September 2022

restaurant moyen

jacuzzi et rooftop

Stayed in June 2022

some facilities could need a bit of renovation. a little bit more outside offers would be great (e.g. more chairs, sun bed, coffee corner, etc.)

the whirlpool in the room was pretty cool. we really liked the view on the garden and the sound of the water. the wooden balconies are really cool and give the sense of a treehouse. breakfast was nice and everybody was super friendly!

Stayed in May 2022

Breakfast very poor, no fresh fruit, was from cans.very poor cheese selections not good. Shower very slippery , water was all over the bathroom floor No handrails in the shower

Stayed in April 2025

It definitely is not a 4 star hotel. It needs a complete overhaul to get rid of the dated decor and tired communal areas. Don’t expect a boat at the quay - that was lifted from the water years ago. The breakfast was mediocre - cook your own eggs and bacon! The bar area is tired and lacks any sort of atmosphere. Happy hour drinks for 4 of us (3 beers and 2 glasses of wine) was €33 - nothing happy about that! Would I stay here again - no!!!

The location was good. The beds were really comfortable. Onsite parking is a bonus.

Stayed in May 2024

Just being a bit quibbling, the pillow are too soft to my liking

The hotel design and cozy layout, next to the canal and the old mill. Great atmosphere

Stayed in September 2023

Comfortable beds, balcony, and kitchenette. great breakfast

Stayed in May 2023

Wifi connection was really bad. The walk into the Town center was a good 12-15 minutes.

This is a fabulous place to stay..the photos on the website are very true to form. The room we had was very spacious, lovely wooden floors, the jacuzzi in the room was fantastic!!.. We had a really spacious terrace where we sat out at night under the stars!!! The shower and bathroom were lovely, good water pressure. The mirror on the wall his the TV! Lovely bar on a terrace. You need to book a table for dinner in advance..we missed it!!

Stayed in August 2022

the room, the place, the staff, the bed. just perfect

Stayed in August 2022

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in November 2023