14 & 15 Place Jeanne d'Arc, 31000 Toulouse, France
#53 of 88 hotels in Toulouse
Guests' ChoiceBased on 494 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.3
Facilities
7.7
Staff
9.1
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 27 March 2025
Kimberley
United KingdomGreat location and staff friendly the bed was good and breakfast ok
Stayed in March 2025
Reviewed: 26 March 2025
Donna
United KingdomN/A
Wonderfully convenient, close to restaurants, metro and the airport shuttle bus. Delightful receptionist as we checked in. Hotel is charmingly old fashioned, probably could use a makeover, but the room was very clean with a good size bathroom. Kettle in the room was a bonus.
Stayed in March 2025
Reviewed: 15 March 2025
Olivia
United StatesThe electrical outlets need an update.
Clean rooms, generous breakfast with organic approach, cooperative well-informed competent employees. When I had a medical condition they suggested a good source of medical support. Central location. Highly recommended for sightseeing or business. During my 5 night stay I only had to take a bus once. Very satisfied guest.
Stayed in March 2025
Reviewed: 14 March 2025
Sarah
United KingdomVery close to town, large room, friendly staff
Stayed in March 2025
Reviewed: 13 March 2025
Will
United KingdomQuite an olde worlde hotel. Well located, good size rooms, super comfy bed, nice lady on reception, bar. Allowed to leave baggage. Happy with everything.
Stayed in March 2025
Reviewed: 20 February 2025
Daniel
PortugalThe only downside was the slightly outdated TV.
An old building with a certain glamour and well-decorated interiors, very well located, with several shops, restaurants, and markets nearby. The room was clean with a good-sized double bed. It had a kettle and the necessary items to make tea or coffee. The bathroom was small but fully equipped. Great value for money!"
Stayed in February 2025
Reviewed: 27 January 2025
Janet
United KingdomHotel was a bit run down. Needs a refurbishment.
Brilliant location right in the centre near the main square. Friendly staff. One girl on reception was exceptional giving great information. Room was large. Breakfast was good. Lovely and warm room. Would return here. 10 minute walk from train station. Easy access to airport.
Stayed in January 2025
Reviewed: 20 January 2025
Robert
FrancePleasant hotel in a central location
Stayed in January 2025
Reviewed: 20 January 2025
Jacob
FranceThe room was a bit dark as the only window was to an interior courtyard. Other than that the room was great.
Clean room, spacious, nice bathroom, friendly staff, good location.
Stayed in January 2025
Reviewed: 13 January 2025
Linda
IrelandI was in room 15 on the ground floor and the noise on the floor above me was really really loud at 2am in the morning, it felt like someone was plodding around on the floor and moving furniture around. It was really awful, I imagine it must have been staff working upstairs but not being considerate of people trying to sleep below them. one the first night it felt like a family of people making noise upstairs. Room was hard to heat as it was so large. Also the staff member on reception for check out on Sunday had no clue about information for buses to the airport so i walked 12 mins to the Gare routiere to realise that the bus stopped 2 mins from the hotel at the end of the street. Please can you ensure that your staff know this simple information to pass on to other guests in the future.
I liked the location and that I was told i was given an upgrade and had a very large 4 bed room to myself it was also very clean.
Stayed in January 2025
Reviewed: 9 December 2024
Kathleen
FranceNot a lot to dislike. I guess it’s a bit dated but that’s ok.
The location. The bed was so comfortable and the towels were very good and big!
Stayed in December 2024
Reviewed: 25 November 2024
John
United KingdomNice clean hotel ,central to everything
Stayed in November 2024
Reviewed: 24 November 2024
Gregory
United KingdomShower tray same level as the floor, but it was not a problem
Quiet room
Stayed in November 2024
Reviewed: 11 November 2024
Matthew
FranceNice and central. Lovely staff
Stayed in September 2024
Reviewed: 2 November 2024
Sandra
CanadaDifficult to have a good temperature.
Location and staff were very helpful and responsive. Helping with directions, taxi..
Stayed in November 2024
Reviewed: 2 October 2024
Mary-ellen
AustraliaThere are a few steps to navigate when accessing the small elevator which were difficult to negotiate with 2 heavy bags. When taking a shower a lot of water spills on to the bathroom floor making it very slippery. A bathmat would have been most welcome.
The hotel is conveniently located an easy flat walk from the railway station and around the corner from an airport navette bus stop. Also easy to walk to the city centre, restaurants, and monuments. The room was spacious, the bathroom updated and modern. Tea and coffee making facilities were available in the room.
Stayed in September 2024
Reviewed: 1 October 2024
Melanie
United KingdomNothing
Great location
Stayed in September 2024
Reviewed: 26 September 2024
Robert
CanadaThe pillows could use a refresh.
Easy access to the metro, bus and trains The center of Toulouse is steps away too
Stayed in September 2024
Reviewed: 22 September 2024
Carine
FranceProche du transport
Stayed in September 2024
Reviewed: 21 September 2024
Marco
GermanyBeing so central it can naturally get noisy at times. Breakfast could have been better. The bread rolls, croissants and pain au chocolat were very firm anf difficult to cut with the available knives. Same goes for whole fruit that was available.
Central location only seconds from the closest bus and metro stop. Lots of shops, bars and cafès near by.
Stayed in September 2024
Reviewed: 20 September 2024
Lyse
CanadaSmall dated rooms.
Extremely convenient location, accommodating staff.
Stayed in September 2024
Reviewed: 16 September 2024
Haigh
United KingdomNothing.
The staff are extremely friendly and helpful. Location. Clean. Value for money.
Stayed in September 2024
Reviewed: 11 September 2024
Anastasiia
UkraineNice and clean
Stayed in June 2024
Reviewed: 10 September 2024
Thomas
United StatesThird or fourth time I have stayed there in the past seven years. My hitel in Toulouse! Great location, the farmers market nearby is just great for fruit I can never get in the US. Lots of small businesses in the surrounding area.
Stayed in September 2024
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