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  5. Reviews of Hôtel Eiffel XV

Reviews of Hôtel Eiffel XV 2 stars

13-15 rue Viala, 15th arr., 75015 Paris, France

#1392 of 1,657 hotels in Paris

Guests' Choice

Review score

Based on 455 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    9.0

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 151 – 175

  • Reviewed: 25 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent

    Excellent

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Should be a 3 star hotel.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The ground floor room was right in the lobby and very loud. The reception man was abrupt. The reception man later was nice. Rooms are tiny. Pay for what you get I suppose. Lesson learnt

    Nothing

    Stayed in May 2024

  • Reviewed: 13 June 2024

    10
    Great!
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The property was clean inside and out and the staff were so polite friendly and very accommodating!

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No elevator which made it difficult for my mother to get to the upper floor, but it also wasn’t mentioned anywhere as available so it’s pretty fair

    Stuff is very nice and friendly. We received help with taking out luggage upstairs and felt welcomed

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is no elevator. We got to the 5th floor and it was a bit difficult.

    Everything is nearby. Very good location. The metro is also nearby. Shops and necessary places.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. I had a good time.

    Everything! Amazing staff, friendly and always ready to help. The bedroom was really good, specially the bathroom, and the location is definitely the strongest suit!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    5.0
    It was passable
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift, small room spacing, toilets weren’t too clean.

    Well located and easily accessible

    Stayed in May 2024

  • Reviewed: 27 April 2024

    4.0
    Bad experience.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Old hotel, strong smell, room was not cleaned every day, towels were not changed, toilet paper was not replenished, staff smoked under the room window.

    Location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good, comfortable, good staff, good place

    Stayed in April 2024

  • Reviewed: 6 April 2024

    4.0
    No lift but nice room
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No elevator stayed on the top floor and had to climb steep steps

    Clean room

    Stayed in April 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Walkable distance from the Eiffel Tower and really close to Metro/Bus station. Really nice staff. Just to keep in mind the hotel doesn’t have an elevator, however that wasn’t a big problem for us.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    5.0
    nothing special but gets the job done if you just need somewhere to lay your head for a few hours
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    tiny rooms, requested a double room was given 2 single beds, no elevator so walking up and down 5 flights of stairs, view out of the window was facing into somebody’s apartment

    Fairly close to eiffel tower and quite close to lots of food places

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Perfect location, convenient and great value
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were almost like a little cushion, 1 each

    Perfect location, very convenient, great value for money

    Stayed in February 2024

  • Reviewed: 11 February 2024

    3.0
    To much expensive for what they provide
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are very small not like in the picture No elevator and the stairs is very small its very difficult to get upstairs with the luggages i dont call this a hotel , all of the wall paintings are coming off , the blower in the bathroom doesn’t work it was all covered with maskingtape and very small wardrobe it to much expensive for the money they charge i want recommended to nobody with that kind of money per night

    Close to all you need food etc etc

    Stayed in February 2024

  • Reviewed: 5 February 2024

    5.0
    The stay was ok for one night however I don't think I would stay there for a longer period of time.
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night

    The bed wasn't extremely comfortable, the pillows were small and not the standard size, there was no spare blanket so it was cold with only one blanket. There isn't a lift it's only stairs so it's not convenient when you have to climb up stairs with heavy baggage or go down the stairs with heavy baggage. The staff helped carry my luggage however a lift would have been better. There was also so much noise from surrounding neighbours, you can hear when people are coming up and down the stairs and you can hear the people in the rooms next to you. The room is also very small, ideal for one person. City taxes wasn't included in the booking so that was an unexpected expense and had to be paid at the hotel on arrival.

    The location was great, walking distance to the Eiffel Tower, restaurants and Souvenir shops. The wifi was extremely fast, the staff was friendly and helpful. The area is safe.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    5.0
    Poor quality considering the price
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness of the room Poor facilities Staff had bad odour

    Location was ok

    Stayed in January 2024

  • Reviewed: 26 January 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The facilities were very poor, no cleanliness at all!

    The location

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    great experience
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Having an elevator would be great, don't take big luggage, I had a lot of trouble getting mine up. There is no fruit for breakfast, but it is very satisfying.

    I was very well received by the staff, the location is perfect, very clean, the breakfast is good. .

    Stayed in January 2024

  • Reviewed: 3 January 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    After l book the room & got a confirmation # later they send an email that was cancelled

    Stayed in December 2023

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The front desk officers are really helpful with our needs.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    5.0
    Expectations were higher
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No elevator, no basic amenities in the room, very small space, cold room

    Nice staff, great location, comfortable bed

    Stayed in January 2024

  • Reviewed: 22 December 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel didn't have a lift and our room was on the fifth floor it was difficult to go to the room more than once if needed. Also the TV had no English channels and not able to connect to apps like netflix

    The sheets were clean and the room

    Stayed in December 2023

  • Reviewed: 15 December 2023

    3.0
    I would pay a little more next time and stay in a 3 star hotel instead .
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pictures did not accurately represent the property . No elevator and only a small spiral staircase . No coffee/ tea amenities in the room as shown in photos. Room very dated and toilet slow to flush . Also the hallway and carpet need cleaning .

    Owners very friendly . Close to metro and plenty of dining options .

    Stayed in December 2023

  • Reviewed: 11 December 2023

    1.0
    The bare minimum
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The facilities are atrocious, there is no elevator, the flush and the air-conditioner were faulty ( a member of the staff came at 9pm knocking our door to close the AC). The cleanliness was the bare minimum, just what the eye sees. There is also no fridge in the room. It s too expensive for what it's offering.

    The amazing location! Close enough to the Eiffel tower to walk there, but far enough to feel safe

    Stayed in December 2023

Showing 151 – 175

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