top

Stayed in April 2023

The woman at the reception was the most rude one in existence. When we told her that the room had insects and that the room was dirty she didn’t want to listen to it and told me te contact booking.com. You have more chance to find the Ark of Noah than a clean spot in this room. -I found insects. -The shower and toilet was 1 by 1 -The room wasn’t isolated, i heard my neighbor snoring. The pictures on booking are not what the room look like. I rather sleep in a hotel 2 towns from Paris and walk 7 hours to the eiffel tower than spending another night in this disgusting thing that they call a hotel room. Worst hotel in Paris.

only that its close to the eiffel tower

Stayed in April 2023

rooms and bathroom need updating

close to everything

Stayed in April 2023

Very bad experience! Staff were very rude. Size of room, bed and bathroom is very small. I would not recommend this hotel at all

Stayed in April 2023

The room did not match what was in the photo, it was a little cold at night, perhaps because of the weather(((

The rooms were clean, the staff was very polite

Stayed in April 2023

The room. the filth. the curtains were falling of the curtain rail. The windows did not close properly. There was no heating. The decor was very dated like going into a time warp.

The location

Stayed in April 2023

More than 200 € per night for this is a shame even the best friendly welcoming. Desk office ok (normal) the rest of the hotel / rooms have to be completely renovated. Keys have to be stored between desk assistant hands (parking and rooms), the furnitures are like your gran-gran mother style. No safe. Curtains repurlsive. carpet with stains and mark. Elevator system like godds-lift, the smallest shower I have ever tested (stop to breath before soaping), etc....etc...

The team very friendly and helpful. Nice location. Cover bed and bed sheet clean and soft. That's all.

Stayed in April 2023

Just one positive thing its location. If you would like to wake up close to Eiffel Tower its good location. But about cleaning, it's not like in pictures. When we just came to bathroom, we found long women hair on the towel, and in general, you just not feel comfortable, very cold, and not have air condition. As well very not comfortable check out 11:00.

Stayed in April 2023

convenient to the metro and Eiffel Tower.

Stayed in April 2023

They say the style is "rustic" to me and any other it would mean vintage, but there its just rusty. Maybe there Are some nice-ish rooms someplace. But for me, neist way to put this, would be the words of my ten year old sons "dad this is a pice of **** can we please leave"

Not mutch. Customer service was actually Nice.

Stayed in February 2023

Throughout our stay, we heard everything that other people do in the rooms, the sound insulation is poor ;(

I would like to thank wonderful receptionist Lyutfi, she helped us a lot!!! She is very nice person, she loves her job and doing everything with smile, it’s very important, we felt it. Location is very good, close to the Eiffel Tower :)

Stayed in March 2023

Nothing

The staff and location. our room had a sudden damage but everything was solved quickly by the hotel staff. The employees are very friendly.

Stayed in March 2023

Elevator can barely fit one person + 1 bag Turn in keys every time we leave the hotel Parking issues Rooms on two separate floors.

Friendly staff

Stayed in March 2023

really poor customer service,rude staff not welcoming or helpful at all. They said Eiffel tower is 5mins away it is actually a 10-15min walk. the rooms are nothing like the pice the room esd tiny and aclostrophobic with heating blasting to the max. not enough space for luggage no proper mirror to get ready

not alot

Stayed in March 2023

Yes the list was on the small side, but it wasn't really a problem.

The hotel was very near the Eiffel Tower, fantastic views, but still in a quiet part of town which was excellent. We were near to everything and had a lovely stay

Stayed in March 2023

the room girl barely came to clean the room or add toilet paper also the room didn’t compare to pics of the booked room

24/7 desk

Stayed in March 2023

The room is has not met my expectation. The carpet looked untidy and the size of toilet and bath is just too small even for 1 person. The breakfast also has a very limited choices of foods

The location is great. The staff were friendly.

Stayed in February 2023

The original room we paid for was smelly like an old grandmother and the bed was incredibly painful to merely sit upon next to the yellow stained toilet with bursts in the walls and dark brown spots. The door didn't close, so we had to move to another room. This made the receptionist at that time quite upset for she had claimed there were no other rooms. Like an hour later, we did get another room for our Valentine's night, but the bathroom there was so incredibly small that we could barely enter it, the toilet seat was so tiny that one could hardly sit on it and the shower was build in such a way that one could hardly get in, out or stay in it -let alone use it-. The bed was painful to fall asleep in, at night there were constant drillings and unpleasant neighbours smashing things against the wall. We could not call to complain about it, for the phone was not working and there was no modern circuit in the walls to load our phones, tablets or other electronic devices. Right in front of the hotel -with unfortunately no direct view on the Eiffel tower as is presented on their website- at 3AM at night, a guy was being mugged, beaten up and left for dead. We barely slept a wink that night.

The location was perfect, right next to the Eiffel tower. There was sometimes a plate with free breakfast biscuits in the hallway, which is nice. The staff attempted to make it appear they were caring for our well-being.

Stayed in February 2023

The elevator was a little small but worked well.

The location was brilliant and I found the room comfortable and spacious, the room was cleaned and tidied everyday.

Stayed in January 2023

The rooms are not good. They are old with stains everywhere and damaged furniture. The walls are paper thin so you hear your neighbors going at it all night. The hotel is very old and not kept well. The radiator knob was broken in the bathroom so couldn’t control the heat. The rooms have janky door knobs you can hardly operate the locks. You leave your key with them whenever you leave the hotel. The room was tiny even by Euro standards. There are no outlets near the bed. Two outlets are by the tv. For the price you can stay in a far better location and higher quality hotel. This hotel is 1 or 2 star. Not three. I asked to leave at about 10pm the first night. Told them we are cancelling the next two nights. Desk clerk said he was new and I should talk to the manager in the morning. I did but she refused to cancel my second night even I notified them at 10 the night before and was out of the room by 8am. Don’t stay here. You can do better.

Not much to like here. Staff was unorganized and difficult. Location was close to Eiffel Tower.

Stayed in January 2023

The staff were helpful in handling our luggage. We were able to keep them in the luggage room, which was quite handy. Best part was its proximity to the metro and Eiffel tower.

Stayed in January 2023

This is a catfish of the hotel world - Photos online did not look anything like the actual rooms. Rooms are in desperate need of a makeover. Carpets stained, curtains that don’t actually cover the window, a bed that has clearly been used for far too long as there are depressions in the mattress where you lie that made sleeping extremely uncomfortable, yellow stained flooring in the bathroom, paint peeling everywhere, I could continue for hours on the defects and overall ‘grossness’ of this hotel. Hotel staff demand you hand your key back every time you leave the hotel, even if only leaving for a few minutes - No safe or any security within the room for personal belongings so handing the room key back is difficult to understand. The key sits in an open shelf behind the check-in desk that is supposed to be attended 24/7 - on three occasion’s on a single day, we entered the hotel and no one was behind the desk and we very easily could have walked behind and grabbed any key. They also dont ask for ID when you claim your key, we were mistakenly given a different room key because they assumed what room we were in. Serious security risk for belongings.

Stayed in January 2023

the service was very polite and helpful

Stayed in January 2023

everything was great!

The hotel is wonderful! It is conveniently located, with very friendly staff, clean rooms and delicious breakfast! I recommend!

Stayed in January 2023

pretty clean

Stayed in January 2023