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Reviews of Hôtel L'Univers

4 avenue Georges Clemenceau, 86100 Châtellerault, France

#3 of 8 hotels in Châtellerault

Guests' Choice

Review score

Based on 42 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.2

  • Staff

    8.8

  • Value for money

    7.4

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 10 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Most restaurant in the city were closed

    Stayed in February 2025

  • Reviewed: 19 September 2024

    9.0
    Central and very good. Particularly helpful staff.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Wooden floors were noisy, would have been better with carpets.

    Room was cosy but really nice. Staff were excellent and most helpful. Breakfast was excellent, with plenty of choice.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Excellent for this price.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The owner was very welcoming and helpful. He even helped me with the parking meter. There was plenty of cheap public parking outside and opposite the hotel as well as a large public carpark very nearby. The room was extremely comfortable.

    Stayed in September 2024

  • Reviewed: 18 August 2024

    9.0
    Great stay, thank you.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location. Third floor room with views out over the street and square. Comfortable bed and good shower. Extremely clean. Easy to park nearby.

    Stayed in August 2024

  • Reviewed: 1 July 2024

    7.0
    Good
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was on the small side, and there were lots of mosquitos.

    Good location opposite the town hall. The bed was comfortable and the hotel has lots of character. A fan was provided and was effective in keeping us cool.

    Stayed in July 2024

  • Reviewed: 4 June 2024

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s in the center of town. Very friendly people. We had an early check in. Which was very nice because it was cold and we were on a bicycle tour. Very traditional French hotel with cracking floors and a very small and slow elevator. Lots of 70’ties charme. But also very clean and a very good and new bed. An there is a inside bicycle storage at a low fee. Breakfast was great.

    Stayed in June 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and very helpful staff. Lucky to get a parking space right outside

    Stayed in April 2024

  • Reviewed: 6 August 2023

    9.0
    A lovely old hotel, full of charm. Perfect location. Very kind and helpful owners
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast in an elegant room

    Stayed in August 2023

  • Reviewed: 28 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    A lovely welcome from a very charming French cheery lady. The rooms looked to be refurbished. Great bathroom with everything you need. All a bit grey..... but that is all. Just steps from the town. We ate at, La Ferme Saint Jaques, which was fabulous. The town was a little disappointing.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Good location for an our overnight stay.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    Good location in the town. Easy parking. Good breakfast.

    Stayed in June 2023

  • Reviewed: 8 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Central location. It was an extremely hot day. However we actually didn't need to close the curtains it was a lovely comfortable room. New shower fitted. Spotlessly clean. Large fan in room. Comfy bed. We could park right outside for free after 6pm. We didn't eat breakfast. Reception is only manned at 4pm. So don't arrive early as parking regulations could be as much as 25 euros for all night. When there's no need as the Parking has a two hour restriction limit yet it's free after 6pm. If you arrive at 5pm get a ticket from the machine for one hr free. Pretty aspect. The Hotelier kindly recommended two restaurants in town to dine at. Which we did. And enjoyed.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    9.0
    Amazing hosts.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    The owners went out of their way to find parking for our cars and booked a table for us at a nearby restaurant when almost everything in town was closed for a bank holiday. They were amazing. The location was great for walking into town.

    Stayed in May 2023

  • Reviewed: 23 May 2023

    9.0
    Would definitely recommend
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    Nice welcome, no English spoken but a friendly smile is the same in all languages. Lovely old building but modern room and bathroom. Free parking right outside on a quiet street.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    8.0
    very nice place to spend the night.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bathroom is rather small.

    the hosts are very friendly and kind. Breakfast nicely done and enough choice. Well located in the centre near restaurants.

    Stayed in May 2023

  • Reviewed: 13 August 2022

    9.0
    Pleasant place, very friendly and helpful staff and good breakfast.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    The hotel was just what a hotel needs to be: comfortable, all facilities fine. The hotel owner is very friendly and helpful (I left something in the room, and he immediately contacted me on how to return it to me). Also a good place to leave my bicycle safely. Excellent breakfast as well, with good quality bread etc.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    8.0
    Great little spot
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was delicious with lots of yummy local melon, jams, pastries and homemade cake. The location is very good just off the main square down a pretty street. The staff were very friendly and helpful too. They sweetly said our two small children could have breakfast free of charge which was very generous of them.

    Stayed in July 2022

  • Reviewed: 4 June 2022

    8.0
    Nice place, lovely room,great position.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The very pleasant restaurant was closed, we guess because of covid precautions.

    This is a beautiful old hotel right in the middle of town with good parking and friendly service. One of the nicest rooms we stayed in.

    Stayed in May 2022

  • Reviewed: 13 May 2022

    8.0
    Nice place for a night. Took good care of me!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Great little place passing through. Came for the Auto Museum on the way to the Loire.

    Stayed in May 2022

  • Reviewed: 30 April 2022

    9.0
    A comfortable hotel in the centre of town with friendly hosts.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Thre was nothing we didn't like.

    We were warmly welcomed by the friendly lady owner. Our bikes were stored securely inside the hotel and we were helped with our panniers - the hotel has a lift, which was very welcome. Our room was comfortable with everything we needed. The breakfast was a buffet with a great selection of food. The hotel is in the centre of the town and just a few minutes walk from all facilties including bars and restaurants. The hotel is great for a short stay/weekend and ideal for cyclists.

    Stayed in April 2022

  • Reviewed: 27 April 2022

    8.0
    Good location
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    All ok

    The hotel is close to the train station, in the center and near restaurants and shops.

    Stayed in April 2022

  • Reviewed: 23 April 2022

    9.0
    Comfortable, old fashioned hotel with very friendly staff. Recommended
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Very friendly reception. A nice, renovated hotel in the heart of Chatellerault. Pleasant atmosphere and good breakfast

    Stayed in April 2022

  • Reviewed: 20 February 2025

    4.0
    it was a bed i was on business the bar want open they sold some drinks behind reception
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    the hotel is dated and breakfast poor

    location

    Stayed in February 2025

  • Reviewed: 13 October 2024

    3.0
    Outdated hotel, outdated city.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel and town/city centre reflected each other; both really tired and desperately in need of an update. The charge to store bikes (although nominal) felt cheeky, especially given they were simply put in an unused side room locked to a radiator. Getting the bikes out was delayed as the receptionist turned up late the next morning. Unless you really can’t avoid the town/city and this hotel, we’d avoid.

    There’s not a huge amount to recommend this hotel I’m afraid. It’s not expensive in real terms but expensive for what it is.

    Stayed in August 2024

  • Reviewed: 1 July 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of facilities, bathroom quite poor but clean. Didn't meet our expectations

    Location

    Stayed in May 2024

Showing 1 – 25

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