Excellent staff and breakfast is really good with a variety of local products.

Stayed in April 2025

Quite small room.

The Logos Hotel du Chene with the typical red shutters of the French Basque area, was located in the lovely little village of Itxassou, France in the beautiful Pyrenees foothills, next to a lovely Basque church and cemetery. There was a Basque festival going on in the area. The staff was wonderful and they served fantastic Basque food for dinner and a very good included buffet breakfast. The bedroom was very small but had the essentials with a comfortable bed, bathroom and closet. The views from the window of the mountains was great. We really liked the place even with the small bedroom.

Stayed in June 2024

Wonderful location and beautifully elegant decor. Restaurant excellent. Staff very friendly and helpful. Recommended.

Stayed in May 2024

The wardrobe couldn’t be used, Owen to bed smell TV remote did not work USB phone charger did not work

Stayed in April 2024

Despite my checking on the website, dinner wasn't avaialble for us so we had to travel again after a long day to find somewhere for dinner

Breakfast was good thank you and in a nice setting to be peaceful for the dog.

Stayed in August 2023

Nothing

Beautiful location. The food! Staff very friendly and helpful. Great stopover journeying to Spain from the UK

Stayed in September 2023

Nothing.

The atmosphere was magic.

Stayed in August 2023

No coffee facilities in the room. No fresh coffee or juice at breakfast.

Location was lovely and the dinner perfect

Stayed in July 2023

Great location surrounded by breathtaking scenery. The staff were friendly and accommodating. Our room was neat and clean, room service was done every day.

Stayed in May 2023

you can hear other costumers noise in the night from the room. but is not a big deal couldn’t find it ease on google maps ! you need to search for Hotel Restaurant du Chene and don’t copy paste the address because google maps brings you to other village.

great surroundings! calm and beautiful. Very good breakfast and delicious dinner.

Stayed in April 2023

the fact that there aren’t any indirect, cosy lights in the restaurant

its location, quietness, beautiful scenery

Stayed in February 2023

The proprietor seemed surprised by our arrival. The place appeared to be closed for the season but several others showed up after we were there.

Location was ideal for our travel route. Parking was easy and great place for walking.

Stayed in October 2022

It would be good to offer a lounge for residents with comfy seats.

The location was excellent. Quiet, rural, views of the Pyrenees.

Stayed in October 2022

nothing, as it was great!

A great find in a wonderful location. While the hotel is a 2 star, accommodation is fine. Very clean rooms and shower worked perfectly. No air-con, but a large fan provided and as near the mountains the temperature dips in the early hours, so windows ajar! The restaurant is what sets this hotel apart. Both alfresco or inside dinning off a varied menu offering a selection of starters , mains and puddings along with a great choice of wines! Service was excellent and along with a fantastic jazz band (Friday night) to accompany dinner ,a super place to stay. Did not have opportunity for breakfast as we had to leave early to head to St.Malo. Car parking is safe and secure with hotel dedicated parking both at the front & across the road in private area. While we had limited time, the area is ideal for keen walkers / trekkers as lots of options to discover the wonderful scenery. Overall great value and would recommend a stay, especially Friday/Weekend.

Stayed in August 2022

The location is very quiet, but a little hard to find (our GPS didn't recognize the exact address); the hotel is very cute and had we had time, we would have liked to try the restaurant, which seemed lovely and had a live jazz band playing that evening. The breakfast was good.

Stayed in July 2022

The facility is charming but could use some updating.

The views are amazing & the location is in the quiet countryside. A short walk away is a stunning walk to the river.

Stayed in June 2022

Evening meal was disappointing, not quantity but quality.

Stayed in April 2022

breakfast was good, not sensational

restaurant staff location outside patio

Stayed in May 2022

Rooms are so tiny, no tea and coffee making facilities, no air con, loads of flies and mosquitoes. Bedding was very uncomfortable.

Lovely location

Stayed in July 2023

Bites suffered during a stay in room 6, injuries indicated something active during the night within the bed. Doctor confirmed bites. Medication required. Photos show some of the areas after they had calmed somewhat, there were several clusters like these. Intensely irritated and unpleasant. Logis informed and asked to offer some redress. No response received from Logis customer services. Response from Hotel arrogant and inadequate, lack of concern for the wellbeing of guests. Quote : ‘’we have inspected the room and bed and found no parasites and have had no indication of a problem from other guests, consequently we are not responsible for the situation described’’. (itch mites for example are only visible under a microscope). Other problems. (They do not deserve any positive comments). Less serious issues but still could spoil a stay. 3 constructions directly in front of hotel, noise until 8pm Saturday evening, re commencing at 8am Monday morning. Rooms directly above bar restaurant, kitchen and outside dining areas, noise from restaurant, kitchen and guests until late in the evening. Restaurant closed on Sunday evening, (good, no noise). But nowhere else to eat nearby. Breakfast a shambles, only one member of staff present, busy checking out guests so could not attend to breakfast service. Buffet lacking several items which took time to be replenished, food not covered, flies all over it, tables not cleared, no forks, cups, saucers. Lots of flies in room, small bathroom, (not suitable for a larger person) impractical small wash basin, low toilet, small shower entrance, black mould around shower doors, shower head mount broken off, worn out grass mat in the room, heavy door stop carelessly left at the foot of the stairs, etc, etc, etc.

Stayed in October 2022

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in August 2023