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Reviews of Pointe Isabelle 3 stars

165, Avenue Michel Croz, Chamonix City Centre, 74400 Chamonix-Mont-Blanc, France

#33 of 52 hotels in Chamonix-Mont-Blanc

Guests' Choice

Review score

Based on 490 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.7

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Showing 151 – 175

  • Reviewed: 26 May 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 2 nights

    I don't recommend the hotel restaurant.

    It's right in the centre of town, but there are nice views of the mountains. The balcony is a bonus if you get a room facing west. Breakfast is better than average. There's a fair selection of beer at the bar.

    Stayed in May 2022

  • Reviewed: 8 May 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    the night reception was bad

    Stayed in May 2022

  • Reviewed: 21 April 2022

    9.0
    Perfect Location and reasonable price
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    A little bit dry in the room. We slept with a cup of water beside the bed as a humidifier, and it helps a lot for dryness especially in the throat.

    The perfect location, the nice staffs and spacious and clean room. The bed is so comfortable. The price is reasonable.

    Stayed in April 2022

  • Reviewed: 12 April 2022

    9.0
    great short stay, loveley people, great location and food.
    • Leisure trip
    • Solo traveller
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    menu could be a bit more expansive.

    cleanness, the staff and food quality

    Stayed in April 2022

  • Reviewed: 2 April 2025

    3.0
    Would not come back
    • Leisure trip
    • Couple
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Room smelled like smoke, doesn’t look like the photos, very dark, no fridge

    Location, parking, room size

    Stayed in March 2025

  • Reviewed: 31 March 2025

    10
    Can't really fault this place. Been loads of times, and it never disappoints.
    • Business trip
    • Solo traveller
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    I'd love it if the bar stocked the local beers, be it the Big Mountain or Brewery du Mont Blanc (both lovely drinks) rather than generic Heineken larger and other IPAs.

    Great location, clean rooms, fantastic staff, decent menu in the bar and sensible money for the rooms and food. I've stayed in countless places in Chamonix in the past, but now default here, whether coming solo or with family.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    3.0
    An average hotel with an unfornate location.
    • Leisure trip
    • Couple
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Very basic rooms, overpriced compared to other hotels. The location means from 9pm until at least midnight you will have loud music played from pubs/clubs around it, along with all the noise the people going to and leaving those venues make.

    A nice central location, which is also it’s downfall. Too close to busy clubs and noise if you’re there to relax and not party. The staff did change rooms for us, but to no benefit.

    Stayed in March 2025

  • Reviewed: 10 February 2025

    10
    We will continue to stay at property, but will plan to do something else for breakfasts
    • Leisure trip
    • Couple
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 3 nights

    Breakfast was disappointing. Very low quality for price

    great location, clean facilities.

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    Great skiing weekend.
    • Leisure trip
    • Family with young children
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Improving breakfast choices. Cold bold eggs? Seriously?

    Convenient location, very welcoming and helpful staff

    Stayed in February 2025

  • Reviewed: 30 January 2025

    10
    Amazing stay right in the centre of Chamonix
    • Leisure trip
    • Couple
    • Double Room Summit with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We stayed in the double summit with balcony and mountain view room and it was perfect! View from the balcony was amazing and the hotel was right in the centre, so walking distance everywhere. The staff were lovely, couldn’t fault anything

    Stayed in January 2025

  • Reviewed: 28 January 2025

    6.0
    Clean. Good Bed. Good Burguer
    • Business trip
    • Solo traveller
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 1 night

    Besides trying to do an early check-in and late checkout in advance, the hotel personnel was always unhelpful and not caring for the client comfort. Probably they are short on cleaning personal so they need to put you out of the rooms at 10am and let in only on 4pm. If you stay only a day it will have only 18 hours of room. Besides that, the shower design its a major fail and makes no sense. And the bathroom has almost no place to put your stuff on.

    The bar in the lobby is nice & The shower service on the 1st floor helps.

    Stayed in January 2025

  • Reviewed: 26 December 2024

    10
    The Hotel is very cozy in a way so I like that and the staff they were very helpful.
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    It was close to everything, very nice Hotel.

    Stayed in December 2024

  • Reviewed: 6 October 2024

    10
    Fabulous location, great hotel and great staff- would go again and recommend to anyone.
    • Leisure trip
    • Couple
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The gym was a little basic, no treadmill but understandable as who wouldn’t want to go for a run outside with those views!

    Incredible location in the centre of Chamonix. You literally walk out the front doors up one street (2 mins slow walk) and are in the centre. The staff are so friendly and helpful. The room and the hotel overall is amazing! The bar is really reasonably priced too. We didn’t get parking at the hotel (unfortunately it wasn’t available) but there are plenty of car parks located near the hotel at a very reasonable price ( we parked at a car park about a 5 min walk, for €19.50 for 24 hrs in the centre of Chamonix)

    Stayed in October 2024

  • Reviewed: 6 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room Summit with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    sauna

    Stayed in October 2024

  • Reviewed: 24 September 2024

    10
    Reasonable price hotel downtown Chamonix
    • Leisure trip
    • Solo traveller
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location- staff very friendly- great breakfast bar- reasonably priced

    Stayed in September 2024

  • Reviewed: 23 September 2024

    4.0
    not great
    • Leisure trip
    • Couple
    • Double Room Summit with Balcony and Mountain View
    • Stayed 4 nights

    room was very small for two people . could not pass each other at end of bed. no international news TV channels for a four night stay the room was way too small. quite uncomfortable experience. tried to upgrade to a suite room but none available. only 1 small lift so wait times were sometimes long. parking quite expensive.

    good location, staff ok.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    The outstanding experience ever! Thanks!
    • Business trip
    • Couple
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was too poor, maybe it is good to improve it.

    Everything is beautiful! Nice location! Kindness people , already there to help you, nice bar, excelent location and it was very clean and the daily cleaning process was outstanding. It is in the center close to all important places. Excellent experience!

    Stayed in September 2024

  • Reviewed: 30 August 2024

    5.0
    Ratio quality-price not good
    • Leisure trip
    • Couple
    • Superior Triple Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Staff horrible

    Good location

    Stayed in July 2024

  • Reviewed: 30 August 2024

    10
    Fantastic location in the heart of Chamonix with superb staff
    • Leisure trip
    • Couple
    • Double Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Rooms are lovely but regular double room is a bit tight for space.

    Fantastic location, great staff who were extra accommodating for our requests. Superior room was brilliant size.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    super supportive and kind staff, I don’t know her name with a blond hair.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    Superb hotel allowing easy access to town
    • Leisure trip
    • Group
    • Superior Triple Room with Balcony and Mountain View
    • Stayed 2 nights

    Superb location on town square , easy parking , Excellent value for money Hotel room was a great size , amazing view I would use this hotel again

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    Good place for family
    • Leisure trip
    • Family with young children
    • Twin or Double Room with Balcony and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Dont have a refrigerator and air conditioning

    Staff they are so good

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room Summit with Balcony and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Staff was excellent

    Stayed in August 2024

  • Reviewed: 14 August 2024

    10
    Everything was perfect!
    • Leisure trip
    • Group
    • Superior Double or Twin Room Summit with Balcony and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect. The A-C was on and was a welcomed relief from a hot day of climbing. The room was clean. Everything was perfect.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Old style not recommended for anyone

    No AC connection and lobby are 😒

    Stayed in August 2024

Showing 151 – 175

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