Front desk staff is not friendly

Pro: opposite to relatively quiet beach Pro: rooftop swimming pool is nice

Stayed in July 2023

Bathroom was not clean enough. On the first day of arrival, reception tried to upgrade my room to sea view room in an uncomfortable way. It was written that the hotel has private beach, which is true, but they should have mentioned that it has an extra charge. Also otopark was not free and full all the time. But Vale service help instead.

location is very good. Breakfast was good, and the rooftop restaurant has an exceptional view.

Stayed in July 2023

The short time I spent there :-)

Everything… the fittness and the pool could be bigger, but who cares when you have a beutiful blue sea in front of, and have a great breakfast, and you are in Nizza… so it’s simple perfect :-)

Stayed in July 2023

Did not change the coffee’s cups or wash them

Location

Stayed in July 2023

Charging money for sun-beds at the beach

Location, food

Stayed in July 2023

The “gym” was just a couple of elliptical bikes, a single rowing machine, single treadmill, a multipurpose rack (not good) and a couple of technogym benches with dumbells maxing at 10kg. Not suited to people who enjoy lifting but fine if you just want to do some cardio.

The buffet breakfast was good for the price. Big range of food and plenty of stations to access it from. Great rooftop pool and catering.

Stayed in June 2023

Not much to complain about, overall good satisfaction except that it was difficult to get something to drink when we arrived around 22.00 as everything was already closed.

Rooftop bar with the view to the Sea was very nice, good service as well. Location was also very good, very close to airport and close to downtown as well. Rooms were nice and clean and nothing to complain about.

Stayed in July 2023

Service in the roof bar could be so much better. It can be very very slow which is a shame as the view is fantastic. Didn’t like Friday night club night, seemed to be for the locals and not the guests, couldn’t get a drink as the Q was so ridiculously long and there weren’t enough staff…

This is our 4th visit to this hotel. The pool on the roof and the beach club are excellent. Breakfast is really good. The tram stop is behind the hotel and it takes you in to town in 10mins, no need for taxi/Uber anymore! Very happy and will stay again.

Stayed in July 2023

Bar and restaurant service, especially at this price point, didn't meet expectations

Private beach, rooftop bar had amazing views

Stayed in July 2023

Everything was great. EXCEPT… the hotel had this rooftop DJ / party thing on the weekend nights that was advertised as something all guests could participate in, but when we tried to go up to the rooftop, the staff were extremely rude. They immediately stopped us at the elevator and said something like, “private party only” and turned us away. Then I asked at the front desk if we were allowed to be there and they said yes. So wtf?!?!? Then we tried to go back up and the staff finally let us in but we’re obnoxious to us. We felt so unwelcome so we left after one drink.

We had a suite with a terrace facing the ocean which was absolutely stunning!! The room was spacious (especially for France) and very clean. The beds were super cozy too. And the terrace…. OMG! It was big enough that our family could all eat a meal together watching the sunset!

Stayed in June 2023

We booked a superior room but think we didn’t get one . Had to ask for bathrobes / iron etc

View over the ocean / rooftop pool / balcony with table / very quiet inside

Stayed in July 2023

- The hotel enquirer about arrival time before my trip and assured us, we arrived at 2:00 pm and the staff said the check in is at 3 do wait for one hour. We sat in the lobby and those who came after us ( including all Emirates airline crew) checked in! We approached the staff twice she said your room is not ready! At 3 pm still room not ready! That was so annoying and unacceptable especially that we booked a suite not a normal room. - During check in we gave two credit cards but both were rejected though it has more than sufficient amount. We though maybe the cards are not accepted in Nice, surprisingly it worked in all shops and restaurants and the error is from the hotel. - we arrived to the room and the electricity was not working so we called someone to check it, they came after 5 hours!!!!! -Our first breakfast we choose a table and went to the buffet, we returned to be seated but the chairs were dirty. Three staff were standing next to us, they noticed we changed the table because of the dirty chairs but they didn’t keep any effort to clean it. The staff in the restaurant are not friendly at all. -There was a long que for check out as two staff were available only in a very busy hotel.

Stayed in June 2023

Mini bar is not working at all except in Suites only!!

Location front line is super! Roof pool is great. Room is spacious enough. Breakfast was super.

Stayed in June 2023

Housekeeping wasn’t up to scratch, room was cleaned after 4.30 most days after being chased we even paid a cleaner to come and clean the room once as we needed to go out in the evening. We didn’t complain at the time however did mention it at checkout and Pascal didn’t reply to it so that shows it would have been a waste of time anyway

The rooftop restaurant and bar area

Stayed in July 2023

Service level and food and beverage need work

Location and view

Stayed in June 2023

A little road noise stopped us sitting on the balcony

Really welcoming friendly staff. Excellent rooftop bar and pool with fabulous views!

Stayed in June 2023

Tgeir beach was wth extra payment

Very smooth checkin and out

Stayed in June 2023

That they make water and goodies available at the reception only in the afternoon. It should be there all day!

I loved everything in the hotel. The staff were nice, the hotel was clean. The food was delicious and the location is amazing!

Stayed in June 2023

charging for car parking

good location

Stayed in June 2023

missing cleanness

location

Stayed in June 2023

bed duvet was covered with nylon It was shocking for me no king bed they joined the beds and was not comfortable

location

Stayed in June 2023

the room wasn’t replenished properly -time coffee, shower gels etc. we had to ask

clean and comfortable

Stayed in June 2023

the staff were fantastic.

Stayed in May 2023

a bit far from the center

very clean , the bed was extremely comfortable. staff was very friendly. breakfast was great .

Stayed in June 2023

the drinks are pricy

the beach bar and pool bar were great for our group food great, especially the breakfast buffet

Stayed in June 2023