Some staff were not helpful

The location and excellent views

Stayed in August 2022

you are not connected to the room service directly

the view

Stayed in August 2022

the only complaint I have would be for the restaurant in the hotel. It took about 3 asks and 40min for us to get our check.

Everything. From location to room to staff. Amazing.

Stayed in August 2022

THE STAFF ARE RUDE. THE ROOMS ARE DIRTY. THEY ARE ARROGANT. WILL NEVER RETURN TO THIS HOTEL.

NOTHING

Stayed in July 2022

n/a

If you want an upscale hotel with a view of the Effil Tower from your balcony - look no futher!! Restaurant was excellent! We sat outside for several dinners and breakfast buffet was awesome!!

Stayed in June 2022

dirty room shower was rotted with black mold and I heard multiple other people have same issue and they overbooked and couldn’t move them

good location

Stayed in August 2022

Be careful booking through a 3rd party. The hotel did a 'bait & switch' with our room. We booked a room with baloney and view (paid ALOT for it). We arrived at 2pm (check-in is at 4pm) and we were told there was a 'problem" with the number of rooms available and since we were the last ones to check-in, we were going to be bumped to a lower-tiered room. We were assured it still has a view of the Effiel Tower but when we got to the room it was an obstructed view between 2 other buildings. Since we already paid in full through Booking.com there is no way to be reimbursed and you're stuck with whatever they give you. After a long day of traveling and expecting to arrive at what you paid for, and then to be let down like this was beyond disappointing and a bad way to start our vacation.

The location was great. The lobby was pretty and modern.

Stayed in August 2022

the bathroom was dated and had some mold on the ceiling

The view of the Eiffel was amazing from the room.

Stayed in August 2022

Shame no wineglasses or ice bucket were included, was an extra €5 fee. Pay a lot for room would be nice if it were included.

We stayed here for one night at the start of our Paris holiday to make the most of the Eiffel Tower. Was an amazing stay, checked in and didn’t leave the hotel until check out. Restaurants and roof top bar was great, as well as the buffet breakfast. Room was spacious and comfortable. Had a great view of tower.

Stayed in August 2022

There was nothing to dislike.

Location. Access to all forms of transport. The Reception staff even though extremely busy we’re willing to assist you on whatever was required.

Stayed in August 2022

it’s central location to all the sites and been so close to the Eiffel Tower.

Stayed in August 2022

Crowded, small room, no view of tower, expensive

Location

Stayed in July 2022

Staff is extremely unhelpful. Planned to propose to my now-fiancee, called, emailed and even mentioned in person to make sure they accept my bouquet delivery in secret and keep it at reception. Staff said they had left a note. Then, the first thing I see when we opened the door to the room is the bouquet. What is worse, as a UK traveller I am very careful not to pay in euros but in pound sterling because of the undesirable rate merchants give you. During check-in I asked and made sure with the staff that I was paying Euros. However, after check-out the staff had processed the refund in euros, without asking for my approval. That resulted in an extra cost of 30 pounds. I only found out days later when I tried to check if the deposit had been refunded. I emailed the hotel about this but I am still waiting for a reply after two weeks. 100% BE CAREFUL!

room is good and spacious with beautiful view of the Eiffel tower.

Stayed in July 2022

location Luxurious balcony with view

Stayed in June 2022

nice view

Stayed in August 2022

Old squeaky beds, shower full of disgusting mold.

Location was very good.

Stayed in August 2022

We we're supposed to check-in on 3pm.but didn't get it done until 6pm. It was waste of our time.We asked for higher floor.but only have second floor. . One of the female chef was very rude.she ignored us when we tried to order some omelete.She keep talk to other chefs and walk past us.

Nice position. Most staff is very frindly

Stayed in July 2022

Reception could get very busy and sometimes had to wait but not really a problem

Everything

Stayed in July 2022

rooms were basic as a travel lodge towels were stained , dressing gowns very worn , rooms not that big .

proximity to the Eiffel Tower as we was only in Paris 1 night ….. the rooftop bar had amazing views in the night but drinks were very expensive!!!

Stayed in August 2022

i booked a room with a bathtub, but they gave me without, and refused to change it. They took the dirty towels and didnt bring new ones for 2 nights in a row. i called reception, but it took hours and we had to shower without towels. the bathroom shelf was broken as well, and tilted, it could have fallen any moment, it wasnt safe, and the last thing we want is injury during our vacation.

close to eiffel tower

Stayed in July 2022

No help with the luggage upon checking-in, the house keeping was not really professional, they took my bath rope and I had to wait for the next day to get it back even though it was clean. One of the staff literally opened the door on me after just one knock he literally waited 2 seconds then opened the door!!! the room facilities were old dated I do not know whether they have regular maintenance or not. The most annoying thing was upon checking out, I literally waited 30 minutes even more just to het the elevator so I can get my luggage downstairs at the lobby. I tried to contact the property many times through booking before arrival (1 month in advance) to get few things prepared but I had no answer. I am really disappointed to see a Pullman hotel in such a low level like that.

well, the only thing I liked was the location, apart from that, the hotel was really under anyone’s expectations.

Stayed in August 2022

The room that has a description of an effiel tower view should be on a higher floor or state that it's an obstructed view

The room was sold as an effiel tower view but was on the 2nd floor. You couldn't see the effiel tower except for the very tip

Stayed in August 2022

It was perfect for our needs. We liked everything.

Everything. The location was perfect near the Eiffel Tower. The hotel is close to public transportation, taxis are readily available, and you can walk to several major tourist attractions. Also, the neighborhood has several excellent cafes.

Stayed in August 2022

Excellent

Excellent

Stayed in July 2022

Nothing

Location! very friendly staffs and very clean too!

Stayed in July 2022