we tried to have drinks at the hotel and after several other people being served, they told us they were overwhelmed and not serving anymore…even though we have been waiting prior to some of the others being served

wonderful location and room with a view

Stayed in July 2022

There is no garden for drinking coffee Only one small smoking area.

the bar on the 10th floor has an amazing view.

Stayed in July 2022

it is basically on feet of Eiffel Tower. the roof top is the best

Stayed in July 2022

11th floor (above 1034) we heard too much squeaking and phone vibrating possibly from the guests directly above us - possibly from thin walls. A lot of Viking cruise guests can be rude and self-entitled.

I wish the 2 rooms were connected - but don’t know if that is physically possible at your hotel. But thanks for having our two kids close to us. The views Manan at the front gave us were great. Pics from our room was perfect for Bastille Day fireworks - but too bad no patio.

Stayed in July 2022

When we arrived the lady at the check in desk was very abrupt, she requested that we paid £100 on a card but did not properly explain why. She stated that this would be fully refunded at the end of the stay, however when we checked out it was explained that there was a city tax and that the full £100 was not refunded. The lady did not seem apologetic for passing on the wrong information. The bedding in our room was ripped and as such the duvet corner was poking out all night, this was not the high quality expected. We were also unable to get hold of room service on the phone in our room, and as we were very thirsty decided to go down to the bar to explain the situation and get a drink. The barman was very rude explaining that we should have stayed in our room and that we had not tried calling room service, this was very unexpected and very rude. Overall, a very disappointing stay at a Pullman hotel.

The location was fantastic, couldn’t have asked for anything more! The location and view from the balcony exceeded all expectations. The style of the room was also very pleasant. Albert was FANTASTIC - the only member of staff who was extremely pleasant and had a smile on his face the whole time.

Stayed in July 2022

very busy when it comes to the house keeping and room services

breakfast and location

Stayed in July 2022

there were staff members that just completely ignored you and the fees just kept adding up which ended up being way more than expected.

the location was amazing and it was very clean and modern

Stayed in July 2022

We had a family room which was spacious, however the only think we didn't like was shower room and toilet were separate. There were two sinks in the shower room, should have another toilet in that room as there was ample space available for that.

Excellent location! Pretty much next door to iconic Eiffel Tower, and close to most of the Paris landmarks. Staff, breakfast, and cleanliness of the room was great.

Stayed in July 2022

due to location, it gets little noisy at night from tourist at the side opposite to the tour. house keeping is great but sometimes no consistency with level of cleaning. sometimes it gets busy at the hotel and very difficult to get customer service team to pick up the phone or attend to your request.

Th Location is amazing. we can see Tour Eiffel from our balcony. very modern furniture and interior design.. we absolutely loved the apartment. also close to many places to visit and many cafes and restaurants. staff are so friendly.

Stayed in July 2022

the stuff was not professional at all, when you check in or check out, you will have to wait in line for 20-30 mints even more depends on your time of arrival, if you want anything from the receptionist be aware that you will have to wait.

the view in the balcony with eiffel tower view is amazing, i stayed in the 2nd floor you can see all the eiffel tower, you can sit in the balcony for hours and be amazed.

Stayed in July 2022

We have waited for check in. Hotel did not enable to entrance to room within cimmunicated time. We hsd to wait for aprox 1.5h.

Location, clean and extra cozy room, breakfast, top view.

Stayed in July 2022

restaurant food from menu not even at average level. Food was really not tasty, or too cooked or not enough.

the location

Stayed in July 2022

We were very pleased with this hotel. If I go into very strict mode, then I have to mention these small details: Breakfast restaurant was too busy, probably small room for such a crowded hotel, so we had to wait a while to get our table for 4 person. Balcony furniture and balcony in general, seemed kind of old. I would prefer 2 king size beds in our apartment of 4 person, instead of 1 king size bed and one sofa/bed

Location is top, just a few minutes from Eiffel Tower. Deluxe apartment room was very, big and cosy, and the view to the tower from the balcony was outstanding.Breakfast was very good!

Stayed in July 2022

room size smaller than expected prices were steep

location views

Stayed in July 2022

price too high for this view. staff is somewhat negligent.

good location, comfortable bed.

Stayed in July 2022

the rooftop wasn t open

location

Stayed in June 2022

The room could be better exploit (bathroom is really large, perhaps some of this space could be used so the room itself will be bigger)

The balcony to the Eiffel

Stayed in June 2022

no car park

Stayed in June 2022

Everything is perfect!

We booked a room with view of Eiffel. It’s breathtaking view. The room is perfect for us. The front desk staff was friendly and handled us well especially Othman and Jonathan. Not forgetting the Officer frm Thailand. All guests were given a bottle of water while waiting to check-in. It’s a busy hotel but the staffs tried to accommodate the guests well. We were also impressed with the restaurant waiter n waitress service . They took pride to treat each guests with dignity. Always smile and pro-active and clear the table as soon as we finish each course.

Stayed in June 2022

Breakfast was pricey. Room was expensive but worth the view.

Just book it! You won’t regret. The view of the Eiffel Tower from the room is an experience you will not regret. The room is nothing special but it’s modern, clean and has everything you need. It’s just nothing fancy. The hotel itself is great with good facilities and excellent staff. The location is perfect. The room service breakfast is ridiculously priced but you’ll have a mini fridge and coffee maker. Suggest picking up some croissants from a nearby bakery and just making your own.

Stayed in May 2022

Breakfast was excellent with a wide variety to choose from. Loved the fruits and yogurts! Had a family room with a view of the Eiffel Tower. The staff from the hotel were very helpful and the hotel had a good vibe about it. I liked the location of the hotel very convenient.

Stayed in June 2022

Amazing view to Eiffel tower and very close around 4 Minute. nice and friendly staff

Stayed in June 2022

The customer service told me that there is parking space underground for €28 per night but when we got there, hotel staff told us that underground parking is closed due to the maintenance. Very disappointed. We had to pay parking on the street €60 per day.

Great breakfast, staff, service , location and clean

Stayed in June 2022

not enough elevators for the size of the complex

the view was great, better than we expected

Stayed in May 2022

the concierge was not very helping when we want to book a train. they asked us to book by ourselves and did not give the reason why they could not book it for us. minor issue

the view of Eiffel tower from the balcony was magnificent. the room also clean and modern. check in and out were fast.

Stayed in June 2022