Such a fantastic location! The breakfast in the morning was a great added bonus! They were so great to us! I can’t wait to come back

Stayed in April 2025

The top floor room could be a hike with stairs and luggage or taking coffee to room No tea and coffee maker in room, you help yourself in reception. Prime time at breakfast causes a wait to get a table. Some guests seem to miss the point its polite to wait your turn. (Not hotels fault. )

Great location for Victoria Stations. Bright property. Breakfast cooked to order and delicious. Great staff. Kind, cheerful and helpful. Nice toiletries, from reception. Good coffee machine in reception Good quality towels. Good shower. Large wardrobe. Good wifi.

Stayed in March 2025

Hot rooms , noisy traffic , thin walls , doors slamming and shortage of breakfast items first day 9am when breakfast served till 10am Having to wait for tables to free up in Breakfast room , No timed system for rooms No tea or coffee making facilities in room

Nice and varied breakfast Free coffee tea and biscuits in lobby Friendly staff Fast attentive service

Stayed in March 2025

Breakfast was amazing and you are close to all city signs!

Stayed in March 2025

Ground floor street level so warm at night as couldn’t open window. Provided ground coffee but no means to make the coffee

Location and very clean and friendly staff

Stayed in March 2025

undrground

good location

Stayed in March 2025

It is a bit older so the rooms are a little older and the no elevator is harder for some. The shower head did have some issues and the bathroom tap didn’t always have hot water from the basin.

Great location, so close to the station and the breakfast in house was lovely. Staff were friendly and helpful throughout the stay! Really enjoyed the time here

Stayed in March 2025

Size and quality of bed. Small,hard and cheap in quality.

Friendly staff. Excellent breakfast. Very clean. Location, close to Victoria station and our theatre. Quiet street.

Stayed in March 2025

The water was cold from the sink tap, not comfortable for washing face

Great location, clean room, good shower

Stayed in March 2025

The only things we could pick is that the T.V on the wall was very small, and we were provided with tea, coffee, and sugar for a much needed drink when we arrived however there was no sachets of milk to make a drink with so that would have been much appreciated.

The room was warm and cosy. Not too noisy from the street. The location was great for getting around to everywhere.

Stayed in February 2025

May benefit from a small sofa or a couple of easy chairs.

Very clean & comfortable. Everything available to self cater and Sainsbury’s is just around the corner! Location is perfect. Train & bus services on the doorstep.

Stayed in February 2025

There's nothing to not like really. I'm not going to complain about room decor or finishes. These places are maintained by a small team of people with very little time to turn things around. The cleanliness was as good as you can ask. Unless you leave the card on the door, room staff will arrive, empty bins, make the bed and change towels if you leave them in the shower. Otherwise not much to complain about

Breakfast. The English breakfast was fab. There's cereals, fruit and yoghurt available before you eat if you want. The food was cooked well and was ready within 10 mins of ordering. The bed was super comfortable. Great sleeps. The location was nice and local to Victoria Station. Some great local pubs and restaurant nearby to. We did have an issue on arrival, but the lady, Alba, who was on front for arrival of guests was immensely helpful and went above and beyond. She was very attentive to some of the small issues we came across on our departure so they could be dealt with for the next guests.

Stayed in February 2025

Some of the general decor and facilities are a little tired around the edges and could do with a little updating and or TLC..

Excellent friendly, welcoming and helpful staff. Good central location, yet in a nice quiet street. Room was clean with comfy beds and an excellent power shower. Nice breakfast options catered to a high standard. Would happily stay again.

Stayed in February 2025

The dining area was a little small and had to wait in the lounge area before a table came available.

The breakfast was really nice and presented well. The location of the room was not what we expected as outside the window was where they had a smoking area. The bathroom shower went hot and cold and the whole bathroom was very compact.

Stayed in February 2025

Great location ; friendly staff

Stayed in February 2025

Nothing

Position, very clean but good value

Stayed in February 2025

Problem with lack of hot water however staff were very helpful sorting out the problem

Freshly cooked breakfast. Clean, spacious and comfortable room. Excellent location only 5 mins walk from train station.

Stayed in February 2025

We were told on the first night that they would be changing the water tanks the following day so we had no water for 13 hours….unable to flush toilets or have a shower etc….a small refund was offered but had to contact on here

Good location, nice breakfast

Stayed in February 2025

Bathroom door didn’t work, and top floors could be challenging for those with mobility issues or heavy/large luggage.

Close to Victoria station, bag storage, friendly staff, and a solid English breakfast.

Stayed in February 2025

Unfortunately it was extremely noisy due to the digging up of the road near by which caused buses and extra traffic down the hotel road

it was similar to our stay last year so it was all good

Stayed in February 2025

Having to wait for a table for breakfast but not a big issue.

Location excellent breakfast very good.

Stayed in February 2025

Asked for tea bags to be refilled and it did not happen. Shower stall is a tripping hazard with no hand rails. No complimentary shampoo or shower gel provided.

Location and comfortable bed.

Stayed in January 2025

At the last day, we stayed in room 3. and there was no hot water in the shower the whole morning.

The location was great, and the stuff was lovely!

Stayed in January 2025

Great location and good value

Stayed in January 2025