I’m not food we could get after 8.00pm was sandwiches. Room was dirty in places and needed a really good dust and hoover particularly around the edges.

The staff were exceptionally welcoming, polite and accommodating.

Stayed in April 2025

Some items ran out therefore waiting meant cooked breakfast was not warm by the time returned to the table

Ok

Stayed in April 2025

Lemon tartan tasteless with very soggy pastry, otherwise food was good

Staff, room, cleanliness, fresh milk available, glass jars for ketchup etc rather than sachets.

Stayed in April 2025

The door bell service at the bar Area near reception was not good and each time we waited. I ended up going too reception and asking for assistance. When my husband who walks with walking aid, had too ask someone to deliver his food and drink to a table 🙃

We were there for a wedding, which was fantastic. The food in the restaurant was good and the staff. The time it took to he served and received our food was poor.

Stayed in April 2025

The Wedding chairs could have been a bit higher - if you have replacement hips, you need a higher seat. Also, the walk in shower had no grab rails and the floor was very slippery, a bath mat or seat would have been helpful.

The room was well equipped, and quiet -we were in the Gatehouse. There was a good range of breakfast food on offer.

Stayed in April 2025

Could only use pool facilities once and had to book a time. It would been good to know this when I booked it. If you want to use it again there's a £10 pp charge each time.

Staff were all lovely and polite.

Stayed in April 2025

I liked the steam room with eucalyptus scent and the whole leisure centre was good.

Stayed in April 2025

Extra charge to use leisure facility and if you didn’t pay for breakfast on arrival you were charged extra on the day

Nice hotel Good location

Stayed in April 2025

Paying for the swimming pool! 😂

Clean and spacious

Stayed in April 2025

Although upgraded was in the old part of hotel and thought the room was a little dated, very dark wood and curtains although hung well had a few holes in them. Had to pay to use pool and sauna usually free in other hotels.

I think the bed was comfy, was upgraded for free. The good for dinner and breakfast was excellent and the staff friendly and helpful.

Stayed in April 2025

Not my 1st visit so kinda knew what to expect . And will visit again . We both enjoy staying there . My daughter lives 10 mins from there , I live in London . 🙏🏻🫶🏻

Stayed in March 2025

It was a pleasure one night stay, food good, staff friendly

Stayed in April 2025

Nothing, this hotel ticks all the boxes

Friendly, clean, lovely rooms good location, housekeeping were exceptional nothing was to much trouble

Stayed in April 2025

The only real point was in the restaurant. On both occasions, most tables were left full of plates and glasses, and not one picked up a plate when walking back to the kitchen from dropping our food to our table, just pushing in chairs if they were slightly out. Dinner was about 5% full (max) and breakfast 50%

Staff in all areas are very welcoming and helpful, couldn't do enough for you. The hotel is very clean and very well presented. Free WiFi is quick enough and stable and the room was very clean and well stocked. We had a quick dinner and the portions were very good and tasty. The Breakfast was well stocked and a good selection. Parking on site

Stayed in April 2025

the shower drain was blocked, room could do with a little modernsing and the desk was too samll for me. But it was clean and very comfortable.

Dinner was good, a little over priced, when i saw menu for food in room i assumed it was higher as delviered to your room, no it's the same price as the resturant. Staff were really good! The bed was so so comfortable, i would vist again just for this!

Stayed in April 2025

my wife and I arrived for our breakfast at 9:45 we had to wait for a table to be cleaned, although not may guests having breakfast, then informed YOU are the last ones . All items on the cooked buffet were cold ,bacon was hard sitting in cold fat fried eggs were like rubber , scrambled eggs were nice but again cold ,ingredients appeared to be good standard , if we had to arrive earlier to have an enjoyable breakfast, we would have but , time said till 10am . One of the staff very helpful when she observed we were looking for something (honey) quickly went and got some . We really struggled to attend the party as have a lot of family commitments due to ill health ,but thought we would attend have a couple of drinks,a lovely breakfast before getting back to commitments. Overall really disappointed .

Stayed in April 2025

Swim pool was good but stated no kuds before 4pm but when we went in after arranging a time ( not sure why as it was rammed) at 3.30pm there was 5kids already in the pool. Didnt like having 2 drive up2 a barrier to gain access specially as they had our car reg so vehicle recognition ones would be better as if u didnt come by car you could just walk in so not as secure as u would think.

Stayed in March 2025

Wifi was a bit ropey and I couldn't connect. Fortunately, a member of staff gave me the password for the paid-for wifi which worked fine.

New renovated I think. Very clean and modern rooms. Good breakfast. A bit off the beaten track if you're looking for a quick overnight stay on a journey up north but nice location.

Stayed in March 2025

All the staff were so welcoming and friendly. Just a lovely relaxing place to stay on our journey south.

Stayed in April 2025

No hairdryer or information pack in the room

Evening meal was amazing, & staff very friendly

Stayed in April 2025

The Gym was a bit basic but had enough kit if you really wanted to do a good work out. It was ok though and I would not say I disliked it but you did ask for my thoughts

Clean, quiet with a great Steam room.

Stayed in April 2025

The only downside was being located in the Gatehouse right next to the exit of the hotel, which is next to the Main Road. The Breakfast was a bit cold

The staff were great, very friendly

Stayed in March 2025

It was a very nice hotel nothing not to like.

We upgraded our room on arrival as we found out we had actually booked a room in the annex. The room we got was great, spacious and very comfortable. Staff very understanding and helpful. Restuarant had character and both dinner and breakfast were excellent.

Stayed in March 2025

Nice hotel and lovely staff

Stayed in March 2025