The location is good. I enjoyed the food in the restaurant as well as during the conference the following day. Staff were friendly, professional and helpful

Stayed in November 2023

The pool could do with a bit of a clean as there was grime along the water mark

The decor, the pool, the comfy bed, staff were very friendly and helpful

Stayed in October 2023

Overall we were very disappointed. We upgraded to a King executive room which turned out to be nothing more than a standard room with 2 single beds pushed together. The bed was not comfortable as a result as there was a big dip in the middle where the beds joined. Additionally don’t be fooled by the pictures. A bath is NOT standard in the executive room. We had a small bathroom with walk in shower. When I enquired at reception about this they told me I should have asked for a bath when I booked. But all of the photos of the executive rooms show baths. The room itself was clean and ok but bizarrely the executive rooms are directly above the function room so for the first couple of hours we had booming music coming through the floor. If this had gone on late we would have had to move as it was like being above a nightclub. The bar wasn’t well stocked. We asked for cocktails which apparently they didn’t do and even something as simple as pineapple juice wasn’t available. I think 4 stars is overrated for Barton Manor now and we certainly wouldn’t pay for the upgrade here ever again as it is definitely not worth the money.

The property was very clean and the food in the restaurant was exceptional.

Stayed in October 2023

everything was very nice

nice rooms

Stayed in August 2023

Expensive food, small portions.

Clean. Helpful staff. Nice food. Lots of facilites. Great pool.

Stayed in October 2023

Hmm.. Think the only thing the deluxe room was missing was a fridge but I guess if you're only staying for a night or 2 it's not really needed that's about it really.

Room was beautiful, very spacious, loved the bath and didn't expect it to be in the bedroom, we had a couple of the room service desserts which were delicious and breakfast was good as well.

Stayed in October 2023

It was a little too warm in the room so had the window open all night but otherwise it was a very pleasant stay.

Beautiful room, tv in the bath, very nice breakfast and very helpful staff. Dinner is very high quality too. I didn't use the spa or gym but as a hotel it is lovely.

Stayed in October 2023

All good

Rooms staff all great

Stayed in October 2023

The breakfast wasn’t great

Was clean and tidy great facility’s amazing staff

Stayed in October 2023

Nothing

Staff were great

Stayed in October 2023

Nothing.

The staff were really lovely. The room and facilities were great. Very good value. Convenient location as I stopped on the way to another location. We got extra spa treatments which were also great.

Stayed in September 2023

We were accommodated in the Gatehouse. There was a very stale smell in the room. We did raise this with reception and someone came to spray something which made no difference. The bed in the main bedroom was very uncomfortable. It was two single beds pushed together, one mattress was soft one more firm and they were slightly different heights. The quilt was also two singles with a zip holding them together which was not comfortable. There was a lot of noise from the road just outside the window. We also found it a pain walking to and from the main hotel in the rain to use spa / restaurant.

The staff were pleasant and the spa was lovely as was the restaurant. Breakfast was also very nice.

Stayed in October 2023

Smell in public areas reminded me of a boys school changing room. Receptionist in the morning doesn’t seem to have grasped she is working in the service industry. She was rude and miserable. Breakfast was mediocre. Also I see you have got rid of the traditional reception desk and replaced it with a work desk; normally hotels do this to provide a more intimate checkin experience; but management have omitted chairs for guests to sit down in front of reception desk. As such guests at checkin / checkout are left standing in front of the desk like school children about to be scolded by the head mistress. Hotel has potential but so many touches are just wrong…

The bedroom was ok and bed was comfortable. Bathroom was small but looked like it had been refurbished recently.

Stayed in October 2023

N/A

Fantastic stay, spotlessly clean and great staff. Excelled our expectations.

Stayed in October 2023

The hotel was very dated and a strange mixture of an old building with later additions. My brother was in room 2, a lovely room which must have been recently refurbished whereas our room, 103, was very dated with brown wood furniture and dark walls. The bathroom was small and the taps were so tiny you could hardly get your hands under them, never mind the kettle. An ironing board with an attached iron was taking up half of the wardrobe.

The pool was lovely though a little small and the steam room was very relaxing with coloured lighting. The ice machine and fridge with tiny cartons of milk on each floor were useful. I had an excellent facial in the spa.

Stayed in October 2023

That I couldn’t stay longer

Great staff great facilities

Stayed in August 2023

Pool area was a let down. No water taps even though there is a sauna and steam room - which is a health risk. Steam room only warm, hardly any steam. No hot tubs despite being labelled as a spa. Gym poorly equipped and too small. Room was nice but view terrible - looking at roof and guttering. The cheaper rooms had better views!

N/a

Stayed in August 2023

Room looked out onto houses and there was no net curtain to give a little bit more privacy

Stayed in August 2023

The air extractor vent from the kitchen area woke us up very early every morning . I also think the absence of choice of bathroom toiletries was poor for the prices you charge . I later found out these are available from reception but shd be in place . I would also have expected for the price a small fridge in the room.

Location and garden

Stayed in September 2023

Not applicable

Everything

Stayed in September 2023

Strong smell of sewage in our room Tap or toilet was dripping all night Limescale around bathroom sink taps Somebody actually walked into our room early in the morning when was was in bed Decorators was in rooms on our corridor woke us up early being loud

Staff was helpful and polite Reception area was lovely Location of hotel

Stayed in September 2023

For an executive room it was very small with views over service yard Room was dusty

Staff were good Lovely gardens

Stayed in September 2023

The spa area used to be enjoyable. However is it is now open to the public as well as hotel guests. Awful clientel making sexiest and homophobic comments in the sauna and discussing sex parties that happen in the hotel. Disgusting.

Hotel is average and the spa is nice. Staff are pleasant.

Stayed in August 2023

N/A

Excellent room, pool, spa, gym & breakfast. Peaceful and relaxing nights sleep.

Stayed in August 2023

We booked an executive room, the pictures on here show a large room with a sofa and a bath. very misleading. our room was a standard room with shower. only difference was the larger bed. disappointing. There is no spa, it is just a swimming pool and a sauna, no other facilities and the pool was full of screaming kids jumping in.. so not a very relaxing spa environment! We were told upon arrival that there was a wedding on and there would be loud music untill 1am. As we had already travelled to the hotel and paid in full we didn’t have much choice but to stay and hope it wasn’t too loud. However we soon discovered our room was directly above the wedding party and the music was so loud the bed was shaking and we couldn’t hear our TV on volume 50. We went down to reception but were told the hotel was at capacity and we couldn’t move rooms. We were told someone would speak to us regarding the complaint in the morning, however this never happened.

- The restaurant and breakfast are absolutely superb and really is the best feature of this hotel. -We also had a very relaxing back massage in the spa and the two ladies that provided them where very friendly and helpful, asset to this hotel. -changing rooms for pool are nice with hairdryers and straighteners for guests use. -beds are very comfortable

Stayed in August 2023