Nothing

Very nice

Stayed in November 2024

Beds are uncomfy

Food and staff

Stayed in November 2024

Barrier to get into car park seemed unnecessary. Bedroom was dated with shabby furniture and lacked the touches expected for a four star hotel - only basic body wash, no shampoo, conditioner or shower cap. Breakfast was adequate, but not much choice - no cheese, no cold meats, only sliced bread. Disappointing if your preference is for a continental breakfast. Plenty of cereals and traditional English cooked breakfast available, however.

Pleasant pool, steam room and sauna. Also had gym which we didn’t use. Lovely spa with well priced treatments. Comfortable beds. Restaurant served good quality food and dinner was excellent. Fresh milk and ice available on landing. Staff were friendly and helpful.

Stayed in October 2024

No shaver socket

room, restaurant

Stayed in September 2024

The pool tiles need a good clean around the edges very grubby , the fact that kids are allowed to be noisy while in the pool on both occasions we went in the pool there was kids pratting about what didn’t make it very relaxing at all. I thought breakfast was very expensive thats why we didn’t add it on

Loved how helpful the staff was and if you forgot anything they had supplies loved the biscuits and the little touches around the hotel

Stayed in October 2024

Room was very hot.

Lovely venue and service.

Stayed in September 2024

No lift from rooms to spa area

The friendly staff

Stayed in October 2024

No lift from rooms to the spa area

The friendly staff, nothing was too much trouble

Stayed in October 2024

The changing rooms in the pool,there is only 2 so you have to wait till someone has got changed,also having to pay £25 for early check in even when my room was ready.

Clean rooms,the staff where friendly.

Stayed in October 2024

The Ist floor bedroom looked out over the flat roof for the hotel ground floor and was surrounded by A/C units. If they. had been running then the noise would have been considerable.

Easy parking and spacious public areas and a very good breakfast

Stayed in September 2024

Abit far from the city centre for me personally

Very nice

Stayed in October 2024

Could do with a jacuzzi

Nice room, good breakfast, helpful staff, good facilities with nice massage for decent price

Stayed in October 2024

The swimming pool was a little bit smaller than I probably anticipated but it was still very relaxing and especially at the times when it wasn’t too busy

The room and restaurant were both very nice

Stayed in September 2024

Tiny, poky en-suite bathroom. Barrier entry was an annoying wait at the end of a very long drive.

Good function room for large reunion lunch.

Stayed in September 2024

Room was very hot

Value for money, nice and clean, room quiet, nice pool area with good facilities, location good

Stayed in September 2024

Room slightly dated

Great location and lovely leisure facilities.

Stayed in August 2024

Nothing

Nice place

Stayed in July 2024

That construction was happening that I wasn't aware of at time of booking. Friday morning they were drilling from 7:30, I was woken at 4am also by what sounded like dragging furniture. The other guests let doors slam and the noise was so loud. Also the older gent in the restaurant seemed very abrupt and more interested In guests that were having wine and champagne to those not, spent more time waiting to pay then we did having our meal and there was only 8 of us in the restaurant

The location, the pool and spa

Stayed in September 2024

Having to book everything, book a meal time, book a swim time - too regimented Breakfast was really poor, many items missing and other item cold .

Clean

Stayed in August 2024

The first room should not have been offered in the first place - it was such a strong smell! I'd have liked instructions on how to use the coffee machine and speakers in the room (lovely touch but not so if you've never used them before).

My first room had a very unpleasant bleach smell - I reported it to reception and the staff were apologetic and efficiently moved me to a different room. My new room was very nice and the bathroom /shower area was bright and clean. I used the pool and sauna. Both were quiet and I enjoyed the time spent chilling out there. Had a beautiful dinner in the evening. The restaurant has a lovely feel to it and I was seated in the observatory (I think that's what it was called). All the staff were very friendly and attentive. I ate the chicken with a mushroom and tarragon sauce - it honestly was perfection. The lovely staff member recommended the blackcurrant cheesecake and again, very good choice. I ended the day by sleeping on a very comfortable bed.

Stayed in September 2024

Nothing

Beds, pillows, spa, and breakfast!

Stayed in August 2024

The breakfast was cold

The hotel was good but for the breakfast

Stayed in September 2024

The room was very small no much room to move about

Clean well presented

Stayed in September 2024

Bathroom was a bit small but adequate for a one night

Dinner was excellent food and service particularly liked the black pudding fritters - you don’t get them “down south” !! All staff very friendly and helpful

Stayed in August 2024

Very close to main road

Clean and welcoming

Stayed in August 2024