746-768 Garstang Road , Preston, PR3 5AA, United Kingdom
#10 of 18 hotels in Preston
Guests' ChoiceBased on 1534 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 22 May 2022
Nicole
United KingdomCan’t fault the property it self although there was a function on over the road and the loud music kept us awake, not the hotels fault.
The leisure facilities made the stay
Stayed in May 2022
Reviewed: 18 May 2022
Lee
United KingdomNo jacuzzi
Enjoyed the spa
Stayed in May 2022
Reviewed: 16 May 2022
Kay
United Kingdomlate start time for breakfast meant we had to skip in order to get on our way
location was excellent as directly on our route home. we stayed in annexe which gave us level access which was important. bathroom and shower was very good. restaurant was also very good with pleasant service from all
Stayed in May 2022
Reviewed: 15 May 2022
Denise
United KingdomExcellent value for money
Stayed in May 2022
Reviewed: 15 May 2022
Lisa
United KingdomOur room not being a twin room as requested and the not so great dinner service on the Sunday evening.
Loved the quiet location.
Stayed in April 2022
Reviewed: 14 May 2022
Flower1999
United KingdomBeing in the annex I felt away from the hotel a bit but that was it , apart from maybe an expensive place to stay
Staff were very friendly, I was in the annex which was very quiet and clean
Stayed in April 2022
Reviewed: 12 May 2022
Joy
United KingdomRoom bit dated. Whole place could do with a freshen up.
Liked the pool. Food was good but service a little slow considering we pre ordered.
Stayed in May 2022
Reviewed: 12 May 2022
Gary
SpainRoom 216 noisy. Lift disturbed sleep early mornings.
Food although limited menu was very good. Restaurant staff very friendly.
Stayed in May 2022
Reviewed: 10 May 2022
Ann
United KingdomFood could have been slightly better.
Upgraded to a larger room which was very good.
Stayed in May 2022
Reviewed: 9 May 2022
Brian
United KingdomNothing.
Staff were friendly and helpful and there was plenty of parking space
Stayed in May 2022
Reviewed: 9 May 2022
Pritti
United KingdomRoom was smaller then I thought especially for the price I paid.
Location was pleasant. Loved the pool and one of the best steam rooms. Having music on in there is so ambient and makes all the difference.
Stayed in May 2022
Reviewed: 8 May 2022
Ruth
United KingdomNO MINIBAR OR FRIDGE IN ROOM
WE had room in Hotel not the annex which we had before, very clean room, friendly staff, fantastic breakfast and free parking. With Pickled Goose Restaurant opposite who do fantastic food.If you want a change.
Stayed in April 2022
Reviewed: 5 May 2025
Bradshaw
United KingdomThe reception staff made us feel very welcome, our room was gorgeous and the hotel and grounds are clean, well maintained and decorated to a high standard. The food was beautiful and reasonably priced. There is a lovely atmosphere in the hotel, calm and relaxing with plenty of space.
Stayed in May 2025
Reviewed: 1 May 2025
Laura
United KingdomNothing, everything was perfect for our stay
Beautiful hotel. The whole vibe was so comfortable.
Stayed in April 2025
Reviewed: 30 April 2025
Jacqueline
United KingdomCleaner tutted when cleaning the reception area at 9.25, which is breakfast time Older lady at area where cakes were wasn't over friendly when I asked for a glass, said she would when she finished what she was doing I overheard the same lady tell someone they shouldn't have come for breakfast so late, as not everything was available, it was 9.30am. Breakfast finished at 10am! I asked for some chocolate rolls as they had all gone, but the man disappeared, I gave up waiting after 5 minutes
Clean room Reception friendly
Stayed in April 2025
Reviewed: 27 April 2025
Angela
United KingdomA great location, just off the M6 for a stop over. All staff were very friendly, helpful and professional.
Stayed in April 2025
Reviewed: 26 April 2025
Ryan
United KingdomAs soon as we got there staff were amazing. Really outgoing, friendly, welcoming. Room was lovely and clean with a nice view. Breakfast was delicious. Leasure facilities were excellent and clean. A lady on the front desk was loveliest person we've ever met at this location and we've been a few times now.
Stayed in March 2025
Reviewed: 25 April 2025
Collette
United KingdomIt would have been nice if you could use the pool for longer than 90 minutes.
Staff were incredibly attentive and polite. Great facilities and grounds. The restaurant was fantastic.
Stayed in April 2025
Reviewed: 25 April 2025
Seaward
United KingdomThe price of the gin
I liked the food spa most of the stuff great area
Stayed in April 2025
Reviewed: 23 April 2025
Gates
United KingdomSpa is overpriced and someone cleaned around the pool with a deck scrubbing brush and dipped it in the pool water so we didn’t stay in it much longer once we saw that. £20 is a bit too much
Lovely smell as you walk in. Bed comfy and nice grounds
Stayed in April 2025
Reviewed: 22 April 2025
Tamzin
United KingdomNothing
Clean, friendly staff, gated
Stayed in April 2025
Reviewed: 18 April 2025
Roy
United KingdomThe dressing gowns were old
Everything it was brilliant including the staff
Stayed in April 2025
Reviewed: 17 April 2025
Ali
United KingdomThink tje person who cleaned our room was having a bad day We had room service previous night all that was left in room along with cleaning products
Loved the room very quiet peacful The hotel smelt amazing
Stayed in April 2025
Reviewed: 17 April 2025
Ruth
United KingdomNo improvement needed
Plenty to eat ,good food ,cooked well
Stayed in April 2025
Reviewed: 16 April 2025
Julie
United KingdomWe were impressed by the hotel upon arriving especially for what it cost for 2 nights , It seemed good value . However hotel rooms gave off basic motel vibes are were outdated , also bed was on the small side and uncomfortable. We ate in the restaurant for one of the evenings, the food wasn’t the best I’m afraid . We ate steak which were £32 each plus extra £5 for sauce we expected better . Service wasn’t the best , they delivered dessert and I caught the waiter trying to remove a dirt mark off the side of the plate with his finger nail before he placed it on the table . The restaurant had no atmosphere, there was low music on to start with when we arrived then it was turned off for some reason and the few people who were sat in the restaurant were left in an awkward silence , and strange atmosphere where we actually felt uncomfortable sat .
Stayed in April 2025
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