No rails on step-in bath for shower. Serious issue. Could easily cause a serious accident. Cheap & easy to fit a couple of rails to walls at back and end of bath. Do it before somebody slips and gets badly hurt.

Great staff & food

Stayed in April 2025

Was very pleased with our room, very spacious and clean couldn’t fault

Stayed in April 2025

The mattress needs replacing. The springs on the left hand side when looking at the bed are worn, so it tries to push you into the floor. We were not told the doors would be locked at any particular time, so when we arrived back at 23:10, we couldn’t get in. We called the evening porter 8 times before we could get into the building. Left outside in the cold for 15mins. The porter told us he locked up early…again we were not told of a time that the building would be locked.

Nice place, nice breakfast nice room, great carpark

Stayed in March 2025

Room although extremely generous size was a little dated

Lovely hotel that unfortunately we only needed for one night for a local ruby wedding celebration so didn't get chance to experience all that it had to offer. What we did like however was the wonderful breakfast in the bar/restaurant area which was extremely clean and pleasant

Stayed in March 2025

Do not offer a full flexible cancellation unlike Booking agencies

Great Breakfast

Stayed in March 2025

The bed was extremely uncomfortable for me, it was very hard. I prefer a firm bed but this was hard not firm.

The staff were wonderful. The room was spacious. Food was delicious.

Stayed in February 2025

Music from DJ was a bit loud in restaurant on Saturday night while having a meal

Wonderful hotel with lovely helpful staff clean accessible room with outside space & view of grounds

Stayed in February 2025

Could do with a little tlc. Not the cleanest.

Good location. Good room. Comfy bed.

Stayed in January 2025

Could do with more towels in the bathroom and be a little more generous with the tea/coffee/milk in the suite.

Absolutely fab, gorgeous room, amazing restaurant with super attentive staff. Great food on dinner menu and really good hot breakfast. Comfy bed, spotlessly clean room.

Stayed in January 2025

No cosy bar open away from fishy smell in restaurant area, bed wasn't very comfortable

Spacious room

Stayed in December 2024

the bed was nice and big but it was two large singles put together and they were also very very soft (i know its a personal choice but a bit firmer would have been nicer) the bathroom was again lovely and spacious but the shower itself had really poor water flow so it wasn't very enjoyable to stand under as it got quite chilly with no water really running over you

room was excellent lovely and big which was a surprise with a lovely separate area for watching TV with a nice comfy sofa also a nice big area for the wardrobe where the tea and coffee making facilities were as well the swimming pool was lovely nice and clean and for a change actually a nice warm temperature also the steam room was excellent unfortunately the sauna wasn't very hot not sure if there was a fault

Stayed in December 2024

There was a shortage of information. No menus. No times for breakfast and dinner. No local information ie. places to visit, etc.

The room was spacious, clean and comfortable. The food was excellent and the staff were efficient and friendly. The car park was free and convenient.

Stayed in January 2025

No complaints

Excellent room, excellent dinner

Stayed in December 2024

Lovely suite allocated which exceeded expectations

Stayed in December 2024

Exceptional clean & comfortable . Lovely breakfast

Stayed in December 2024

The room decor was abit dated. The fire in the bar was abit smokey.

The room was a great size. Tbe breakfast was lovely.

Stayed in December 2024

Bit hot overnight

Friendly

Stayed in December 2024

Room was a little dated & could have done with a better sweep around especially in the bathroom.

Nice area, friendly staff & very helpful. We only arrived at midnight.

Stayed in December 2024

A lovely room with a great view. The Restaurant was first class with both ordinary and Festive menus. Staff were hard working and attentive.

Stayed in December 2024

Some aspects of the hotel are very dated. Our room was an excellent size and was mostly clean but it was due a make over. The pool was large and clean, however the changing rooms were not very clean, they smelt bad and were very dated and in need of modernisation.

The staff were excellent. Welcoming and helpful.

Stayed in November 2024

Rooms are very dated and need a good modernisation

Staff very friendly and food was excellent and well priced. Rooms were clean

Stayed in November 2024

Got allocated to a room which already had a guest in it. Mistakes happen but there wasn’t really an apology when I went back to reception to get it dealt with. I did get an apology this morning though on checking out.

Great location for us and nice pool

Stayed in October 2024

Decor a little tired.. stains on chairs

Fantastic suite. Great pool. Amazing food

Stayed in October 2024

Nothing

Great facilities big room great stay

Stayed in October 2024