Perhaps more variety in terms of choices on the dinner menu.

When we arrived we were informed that we had been upgraded in terms of the room and staff were very friendly and helpful. Breakfast was excellent.

Stayed in April 2025

Dinner was below par.

Lovely quaint hotel

Stayed in March 2025

Bathroom grouting needs a bit of a scrub

Location, comfort of the bed, loveliness of the staff, excellent restaurant

Stayed in February 2025

The water pressure in the bath and shower was terrible

I loved the staff who all had a smiley positive attitude

Stayed in February 2025

The room was the worst bit. The shower screen was mouldy and didn’t work, the pillows were very old and rock hard, the sweet vintage radio doesn’t get any signal and the tv is pointless. I’d suggest new pillows, shower screen, and getting rid of the radio/tv and replacing with books by Scottish authors. The Walkers shortbread was a nice touch. The restaurant is expensive but worth it for lunch/dinner. It’s best to book as it gets busy. The breakfast was fine - we were disappointed to not see square sausage or white pudding on a Scottish breakfast menu.

The main thing we enjoyed was the Quaich whisky bar and chatting with the staff. The Quaich is beautiful, with whisky everywhere you turn. There’s big comfy sofas and wing-backed chairs, and there’s games to play while you sample the best whisky available. A big shout out to Oscar in the Quaich - never have we met such a kind whisky enthusiast. He’s an asset to the hotel. A special shout out to Jamie and Parker, the dream team behind the bars at the hotel. Clearly they’ve got it down to a fine art.

Stayed in February 2025

N/a

Location staff

Stayed in February 2025

The rooms were comfortable and warm. The staff were friendly and helpful.

Stayed in January 2025

The bathroom could have been cleaner - around the bath there was quite a bit of pink & black residue. The wood work needed cleaned. The hotel was short staffed, which was very unfortunate for all.

The young girl that greeted us each morning for breakfast was so lovely. She worked short staffed on her own but was attentive, polite, and made sure you had everything you needed/wanted. The food and service was good.

Stayed in January 2025

Traffic noise, double glazing would make a difference.

breakfast was very good. Room was clean and well presented. Staff were very friendly.

Stayed in January 2025

Food prices were a bit steep but the food and accommodation was very good.

Very nice location and polite staff

Stayed in December 2024

Lounge was cold - chimney needs fixing ASAP

Great room. Quaitch bar excellent.

Stayed in January 2025

Only issue would be the noise from the road, where improved glazing would help in the bedrooms.

Beautiful old building, lovely decoration and comfortable.

Stayed in December 2024

Breakfast was very basic and not well cooked or presented.

Location and pub

Stayed in October 2024

The staff we’re all fantastic and so friendly. My husband was poorly when we were there and they went above and beyond to make sure we had everything we needed. The location is stunning and couldn’t fault the hotel.

Stayed in October 2024

The legendry whisky bar was not open for pre-dinner snifters on either of our two evenings. The manageress was willing to juggle staff to open it on our 2nd evening but dinner arrangements elsewhere meant we could not fit this in. Staffing remains a challenge obviously.

The atmosphere in the ground floor bar was welcoming and buzzy. Reception staff were outstanding, welcoming and happy to share local knowledge.

Stayed in October 2024

The bar and restaurant area could have been cozier. Didn’t invite people to mingle. Food was OK but not stellar for the price.

The location is in the heart of whiskey country. Room and bed were very comfortable.

Stayed in October 2024

Better signage outside hotel - great form the main road, but when looking for the hotel, not good to just see Spey Inn! The other sign was hidden by a tree

Stayed in October 2024

I would say for a hotel that seems to present itself as upscale, I found the staff to be less that eager to help, including having to carry our own bags up the stairs to get to the room. We pack lightly so it was not too inconvenient but for some it might be a real challenge. I was also a bit surprised that the Quiche Bar was not busier but despite that the staff only engaged when we engaged first. The Spey Inn restaurant was busy and the food was fine but nothing to say any more about.

This is a very nice hotel and perfectly situated for a visit to Speyside and doing some distillery tours. We enjoyed our room very much, it was spacious and comfortable. Although a lot of the pictures make this appear to be set in an idyllic woodsy area it is, in fact, near the highway and town, which actually was a benefit as we were able to walk to a couple of other bars to check them out.

Stayed in September 2024

A lot of steps to carry up luggage.

Nice bar and restaurant. Good location for distilleries. Onsite parking was a plus.

Stayed in September 2024

Only downside was that the bathroom sealant around the bathtub had black mildew around the shower side. Considering the cost for a night in that hotel that should not be.

Great hotel in a great location. Ideal for a stopover on a tour of Scotland. Food in their restaurant and service across the whole establishment are excellent. The whisky room was selection wise extremely impressing (shame we had to drive the next morning)

Stayed in September 2024

Amenities were quite basic.

Great location. Friendly staff

Stayed in August 2024

Noise.

Scotch bar and library.

Stayed in September 2024

We found the food at the on site restaurant a bit expensive but tasty. There were a couple things we weren’t used to, like black mold in the bathroom, but we learned as we travelled around it’s a bit of a fact of life in old stone buildings.

Loved the location and the old world traveller hotel feeling. The character of the property is outstanding and there has obviously been thought put into the experience from the key to the room to the library and the whiskey bar and restaurant. The room was pretty and the outdoor space was lovely. The staff kindly packed us a lunch, gave us great restaurant recommendations in the nearby area and were always helpful when asked. We had a fun evening in the Quaich bar chatting with people from around the world.

Stayed in September 2024

Clearly understaffed resulting in slow service and a feeling of mayhem at times despite staff obviously trying their very best. Other customers passed comment on their perceived decline in service since previous visits.. I was confused also as to why there would be additional surgcharge for some breakfast options. Why, for example would there be a £5 extra charge for some options and £3 charge for fresh juice?

The staff, the whisky bar, and the food. Everyone was courteous and professional and Callum and Alfie were very knowledgeable and helpful in the whisky bar.

Stayed in September 2024