Llangybi, Usk, NP15 1PG, United Kingdom
#29 of 30 hotels in Usk
Guests' ChoiceBased on 1929 hotel reviews
7.4Cleanliness
7.7
Comfort
7.9
Location
8.7
Facilities
7.8
Staff
8.7
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 6 July 2024
Rosemarie
United KingdomThe room was lovely and quiet with a comfortable bed. But Room needed updating .
Good breakfast value for money. Spa facilities very good .lovely grounds and restaurant very good food and service
Stayed in July 2024
Reviewed: 6 July 2024
Travel
United KingdomRooms are a bit dated
Pool area was good and food is good
Stayed in July 2024
Reviewed: 4 July 2024
Vijay
United KingdomNone
Nice cooked breakfast. good ambience. Very quiet sorroundings
Stayed in July 2024
Reviewed: 2 July 2024
Andrew
United KingdomSelf serve breakfast, half browned sausages, soggy hash browns, no brown sauce, given bbq sauce instead ( saying it was brown sauce which didn't go with the breakfast). Breakfast staff not very welcoming or friendly.
Friendly , helpful staff on reception ( male) and gym lady . spa facilities, room and served breakfast on 2nd day was much nicer. Quiet and relaxing.
Stayed in June 2024
Reviewed: 1 July 2024
Michael021191
United KingdomThere was a wedding taking place at the hotel. We mostly did not notice, however the spa was far from relaxing the following day when they were all in there, not the hotels fault but it did detract a little from the relaxing getaway we had planned. Food was a huge let down. In comparison to previous visits it has taken a big downturn. Unsure if this is an effect of covid and staff retention but it did seem as though most staff were very young and inexperienced with no experienced staff to help/train them. A shame as we have previously very much enjoyed this hotel.
The hotel itself is great, Could do with a little tlc in places.
Stayed in June 2024
Reviewed: 30 June 2024
James
United KingdomN/a
Great location good food and the staff are very helpful beds are comfortable and good parking would definitely recommend it to friends and family
Stayed in June 2024
Reviewed: 29 June 2024
Kevin
United KingdomAll very nice
The room was very nice but a bit on the small size the staff were amazing and swimming pool lovely The breakfast and evening meals very good and prices reasonable
Stayed in June 2024
Reviewed: 28 June 2024
Robert
United KingdomThe bed had a crater in the mattress it was too soft. Needs a spruce up
Nice surroundings and environment
Stayed in June 2024
Reviewed: 24 June 2024
Grant
United KingdomThe shower curtain was mouldy & bath matt had hair & dirt on it!
Great Location
Stayed in June 2024
Reviewed: 24 June 2024
Tony
United KingdomBed was too soft,, room could do with a re-fresh. Just all a bit tired.
Great location, lovely grounds.
Stayed in June 2024
Reviewed: 23 June 2024
Viviana
United KingdomNeeds a bit updating. Restaurant food was not great. Steaming room was not working.
Location Nice breakfast but not much selection for celiac people (gluten free). Great spa and gym facilities.
Stayed in June 2024
Reviewed: 23 June 2024
Anne
United KingdomI stayed in the back building which was not signed very well.
Very nice breakfast
Stayed in June 2024
Reviewed: 15 June 2024
Grace
United KingdomThe room itself was very dated and had lots of damage (holes in the carpets and the walls). The room itself was very cold and the radiator didn't work. It was also very damp - our belongings felt damp the whole time we were there due to how damp the room was.
The spa was great, nice facilities there. Got to use it whenever you wanted if staying at the hotel.
Stayed in June 2024
Reviewed: 12 June 2024
Karen-anne
United KingdomNOT MUCH CHOICE ON THE BAR FOOD MENU
LOCATION - LOVELY & PEACEFUL - BREAKFAST BUFFET STYLE WAS GOOD
Stayed in April 2024
Reviewed: 12 June 2024
Simon
United KingdomNeeds a lot of refreshing
Been staying here for years and although it is not as good as it once was- it suited our need
Stayed in May 2024
Reviewed: 12 June 2024
Julie
United KingdomRoom decor and furniture a little tired bathroom could do with a refurb floor covering was like a hospital bathroom floor
Lovely location amidst rolling countryside.breakfast was well cooked and a good choice of food
Stayed in June 2024
Reviewed: 10 June 2024
Jess
United KingdomWhere we stayed it was very loud, could hear every movement upstairs
Beautiful pool, excellent spa treatments, very helpful and polite staff, beautiful buildings was in awe of the history and how it was decorated. The wild cats where a great surprise very cute.
Stayed in June 2024
Reviewed: 10 June 2024
Cruz
United KingdomThe rooms are not 100% sound proof We could still here a party going on next door But again nothing intolerable
I was a bit worried about the previous reviews But it was more than what I was expecting for the price, location and setting. People forget this is a 3 star hotel in Wales with spa facilities and breakfast included. Good value for the money you pay We stayed in the barn room that is like a small flat with kitchen, lounge and an outside patio facing the gardens Around 8 minutes away you have a small town with lots of things to do
Stayed in June 2024
Reviewed: 6 June 2024
Catrin
United KingdomMould all around window in room. Pool closed on last day.
Spacious
Stayed in June 2024
Reviewed: 3 June 2024
David
United Kingdomhotel rooms etc in need of refurbishment
Food and sevice good
Stayed in May 2024
Reviewed: 3 June 2024
David
FranceWe did feel that the room was a bit dated and needed a bit of tlc, but we still enjoyed our stay.
The location, staff were nice, and facilities were good.
Stayed in June 2024
Reviewed: 2 June 2024
Prakash
United KingdomThe room was okay.
The facilities like sauna, pool, gym etc
Stayed in June 2024
Reviewed: 1 June 2024
Cathy
United KingdomPoor service at breakfast running out of food and having to wait to long for it to be replenished
Hotel overall is good for the money
Stayed in June 2024
Reviewed: 1 June 2024
Justin
United KingdomDidn't like the new menu
Stayed in June 2024
Reviewed: 30 May 2024
Vikki
United KingdomThe bed rooms was lovely and big but very dated... Bathroom i would definitely say needed updated at toilets wasn't the best as didn't flush very well, breakfast wasn't worth it. As we walked to our room the stairs has a must smell but thankfully every where else was fine no smell. They had a lovely bar but it felt cold as in empty, no one there its like it needed something. Mattress was very uncomfortable.
It was such a beautiful place, the grounds was so pretty and loved how big the area was, great car park, has a spa and swimming pool which we didn't manage to use. The bed rooms was big.. Staff was friendly
Stayed in May 2024
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