the single room is tiny, likely a previous treatment room, with a folding bed with a soft mattress and little space. The garden view is through a dirty window over an unkempt garden and the meadows further off. Not sure when it was last vacuumed, dusted or cleaned of cobwebs. the whole house (it's a private house, although it was called Heart of Worcester when I booked) has the same untidy feel about it. In addition, it was an ice-box. There was an electric heater in the room, but the rest of the place was freezing, toilet and bathroom included. The shared toilet was not clean when I moved in and it was not cleaned during my 2-night stay, despite the welcome information in the room stating that it's checked daily. Cannot comment about the other rooms, but I would not recommend the single room.

Location, hot shower.

Stayed in December 2022

no wardrobe, no wash hand basin in the toilet. should be a B AND B without the breakfast.

close to my place of work.

Stayed in December 2022

It was perfect for what I needed

Stayed in December 2022

other tourists who came in past midnight and are noisy. One shower to be shared by many and didn't work on the day I stayed as it was accidentally switched off

nice owner who responded quickly and took action almost immediately.

Stayed in November 2022

I really wish time had allowed to stay longer.

We didn't see our landlady, but we felt her prescence with a warm welcone message. The house is lovely and the room superb. The decor charming throughout the house. Excellent cleanliness. And little personal touches that shows a lot of thought has gone into making guests feel welcome.

Stayed in November 2022

Great value for money

Stayed in November 2022

The single bed was a mattress on the floor and it didn't have any sheets on the mattress. Could have been cleaner.

Location was very convenient and in easy reach of the university.

Stayed in November 2022

Check in info, difficult to find the correct door to unlock, maze of rooms, too many sharing 1 bathroom, no sink in loo on first floor, needs repairs and paint and new carpets.

Cheap

Stayed in September 2022

No TV, no milk,

Bed was comfy

Stayed in September 2022

Enjoyed my stay, a lovely place and location with great views. Worcester is a beautiful city, hopefully will return one day and know where I'll stay!

Stayed in September 2022

No TV and squeaky floorboards

Location

Stayed in August 2022

Private bathroom.

Jennifer was lovely .Great location .Exceeded expectations.

Stayed in August 2022

Everything I have raised a detailed complaint & she refused to give us a full refund even though we decided not to stay in the property due to the cleanliness see images for evidence We were due to stay at this property on Friday 24th June for 1 night for 5 adults however some of the group dropped out last minute so there were only 3 adults to which we communicate this to the host. When we arrived at the property, we were able to gain access however as we had paid for 5 adults, we were under the impression that we had both rooms. Upon entering the room, we found that it was filthy to which we have taken pictures to indicate this, My friend suffers with asthma & hay fever to which had to take antihistamines & we were only there for 30 minutes. My other friend was using the room across the hallway which we believed to be our 2nd room to get changed into when another customer walked in on her in her underwear & said It was her room please see below booking confirmation which states we had booked 2 rooms, as mentioned previously we did notify the host there were only 3 adults for sleeping however as per our booking confirmation below we had paid for 5 adults 2 rooms. Shortly after leaving we received a text message which she takes no responsibility at all see image of text After all of this we decided to leave the property & we came across the owner who introduced herself as Jennifer. My friend returned the keys to her & notified her of our concerns to which I work within the hotel industry & so do my friends we would not allow this property to go out to customers in this state. I am shocked & embarrassed that I had to bring my friends to this property along with disappointed that Booking.com has this listed as one of there properties.

Nothing this property is not fit to be rented out for anyone!!!! AVOID!!!!!! I didn't want to write a review like this as I know how impactful it can be to business however we tried to rectify this with the owner & she refused to take any responsibility & we had to pay for this shambles of an experience

Stayed in June 2022

I booked a room with my own bathroom which should have been on the ground floor. When I got there I put upstairs but it didn't have its own bathroom. I had to share with a man on the same landing as me. The toilet and bathroom were down two small flights of stairs. His room HAD a television in it. Mine DIDN'T, not even a radio. THIS IS NOT WHAT I ORDERED. SO I WOULD LIKE SOME REFUND. I am 77 years old, and I like my own bathroom.

No breakfast was provided. It was a room only place.

Stayed in July 2022

No Television in bedroom, not ensuite, four or five rooms sharing toilet and shower, a lot of noise from the traffic on the main road, although they do put earplugs in the bedroom.

The host was friendly.

Stayed in July 2022

You will have to get a hot breakfast elsewhere 😁, but lovely OJ, tea, coffee, and complimentary cold breakfast snacks were provided. 👍

Host, communication, facilities, bed, room, cleanliness, privacy, parking... everything was ideal.

Stayed in June 2022

I thought the room had its own toilet and shower. Fortunately for me, there were no other guests staying at the time. I think the room description on booking.com was inaccurate. When I opened the door into the garage (main access point) I was taken aback by the overwhelming smell of damp. The view through the dirty and steamed up bedroom window was into a neglected garden. It was a bit depressing.

Good communication with Jennifer. Property was very central to Worcester and therefore ideal for visiting the city. I liked the fact I could park my car on the drive and was able to leave my bike in the property rather than leave it on the driveway overnight. I liked the use of a kettle but without a sink in the room, it meant getting water from the handbasin in the lavatory which was separate to the room. Jennifer asked if I needed fresh milk which was also appreciated.

Stayed in June 2022

Not having the name of the property outside. The fact there was no one at reception when I was told that I was arriving during the accepted hours. Having to find my own way around the place as no one was there to explain everything. Fortunately there was a lovely neighbour who was a great help. I had had a long hot journey with problems and am 84! It was a struggle getting upstairs for a shower! No milk for my tea and coffee. The fridge was open and empty . Room had a nice view but was very small

Very clean. Bed was comfortable. Nice biscuits and an interesting wrapped pancake to eat! Very quiet.

Stayed in June 2022

shared bathroom etc, no tv in the room, furniture falling apart. lights not working.

Wi-Fi

Stayed in June 2022

The room was a little unclean, there was mildew on the windows and a lot of cobwebs and a few dead flies under the desk. The toilet is separate and I was unable to lock the door, I think eventually I did lock the door but there was certainly some doubt.

The accommodation was easy to find with the large purple garage doors. Sainsburys is a five minute walk away. Checking in was very quick and easy, comfortable bed. Good internet connection and a very quiet room :)

Stayed in May 2022

I was expecting a private room but it did not really feel private because the walls were really thin and the crack under the door was rather big, which resulted in me hearing the person in the room next to me snoring at night etc (just like in a shared bedroom) and I knew that she could hear everything I was doing as well. Furthermore the floor makes loud noises everytime the person in the other room stands up/walks…

I liked the view out the window and Jennifer was a nice host

Stayed in July 2023

maybe an easier lock on the door, so when waking in the night you can go to the toilet with a bit more ease.

it was close to the city centre, the view was pretty and the room had everything I needed.

Stayed in November 2022

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025