Osbourne Street, Hull, HU1 2NL, United Kingdom
#15 of 25 hotels in Hull
Guests' ChoiceBased on 3784 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.8
Facilities
7.9
Staff
8.9
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 2 November 2024
Davinia
United KingdomUnfortunately the hotel had an issue with a leak meaning a cold shower in the evening but this was rectified when an engineer was called and upon our return from an evening out there was hot water again.
Fantastic location for Hull city centre and a visit to the connexion arena. Comfy room. Friendly, helpful staff. Enjoyed a lovely evening meal - hot and good portion!
Stayed in November 2024
Reviewed: 1 November 2024
Sarah
United StatesHotter food and plates Outlook from bedroom
Nice food, but cooked items rather cold Clean dining area Pleasant staff Comfortable bed Good location
Stayed in November 2024
Reviewed: 1 November 2024
Kjajmuscle
United KingdomNothing to complain about
Great room and shower, good location and nit too far from the strip
Stayed in October 2024
Reviewed: 31 October 2024
Stuart
United KingdomThe plates for breakfast were very small to put a cooked breakfast on, just kept falling off the plate while eating. The sink in the room was cracked on one side.
I liked it was easily located near the centre of hull. The staff was very friendly and helpful. Breakfast was nice.
Stayed in October 2024
Reviewed: 31 October 2024
Kelly
United KingdomIt was very comfy and easy location to the area
Stayed in October 2024
Reviewed: 30 October 2024
Joseph
United KingdomNill
Stayed in October 2024
Reviewed: 30 October 2024
Leslie
United KingdomBreakfast good . Lot to choose from but bacon was always dried up . Couldn't eat it .
Stayed in October 2024
Reviewed: 28 October 2024
David
United KingdomThe lift was clean, and you can tell it's cleaned often, but it did smell old and fusty. I can only presume it was the flooring in the lift or maybe the lift shaft itself. The lighting over the tables in the reception area were a little bright for an evening meal, if these could be dimmed then it would feel more cosy and not feel like you're on display in the window. Both points weren't very big issues, though.
Staff were very friendly and welcoming. Lots on the menu to choose from with very good prices. Loved the breakfast buffet, too! A big selection of food to choose from, and it was great to have this on until 12 pm. The room was lovely and clean and quiet. The bed and pillows were comfy. It was nice to see there were extra pillows in the wardrobe if needed. The bathroom was better than expected as i was expecting an open-plan bathroom in the bedroom. Was a treat to have checkout time at 12 pm.
Stayed in October 2024
Reviewed: 28 October 2024
Mr_scorpioman
United KingdomThere was no iron in the room, and I was unable to adjust the heating
Location and value for money 💰
Stayed in October 2024
Reviewed: 27 October 2024
Kirstyn
United KingdomToilet wasn’t cleaned and corridor heading to our room stunk of weed as soon as came out of elevator
Close to connexin arena for competition venue staff friendly
Stayed in September 2024
Reviewed: 26 October 2024
Ann
United KingdomGreat location for city centre, although immediate surroundings a bit shabby but considering what you pay for the location just a small downside. Only £3 to park for 24hrs! Staff really friendly and helpful. Will definitely stay again
Stayed in October 2024
Reviewed: 24 October 2024
Garlick
United Kingdomwas comfortable and central to ere we wanted to be and a good price
Stayed in October 2024
Reviewed: 24 October 2024
Caroline
United KingdomI was woken several times, by being too hot, and by running feet about 2.00, with doors banging.
The staff were most welcoming, and it was a lovely surprise to be randomly selected as 'guest of the day'. The evening meal was fine, quickly served. The hotel is a short walk from the Hull Interchange.
Stayed in October 2024
Reviewed: 24 October 2024
Thomas
United KingdomView from room was a commercial premises loading area
Very nice room. Hotel situated very close to the train station and to the city centre. Staff were friendly and very helpful.
Stayed in October 2024
Reviewed: 22 October 2024
Andrej
United KingdomNothing . Everything was fine
Next to the station and good value for money. Clean and tidy. Hassle free check in and friendly staff..
Stayed in October 2024
Reviewed: 20 October 2024
Tony
United KingdomGreat location for Connexin Live; food very good value and tasty.
Stayed in October 2024
Reviewed: 17 October 2024
Stephen
United KingdomCould not say there was anything we didn't like everything suited us.
Clean and comfortable and in the location we wanted.
Stayed in October 2024
Reviewed: 17 October 2024
Ekua
United KingdomParking. Shower step into bedroom I tripped
Clean
Stayed in October 2024
Reviewed: 13 October 2024
Christopher
United Kingdom24 hour reception, good location, friendly and helpful staff.
Stayed in October 2024
Reviewed: 12 October 2024
Anthony
United KingdomWould be good to make oat milk available at breakfast.
Good breakfast overall.
Stayed in October 2024
Reviewed: 8 October 2024
Cafferkey
United KingdomStaff always polite and courteous when arriving, during and departing ... ALWAYS
Stayed in October 2024
Reviewed: 8 October 2024
Amanda
United KingdomOn my first trip although the room was clean it was a bit tired looking and carpet stained but on my second trip the room I had felt fresher. Power socket next to the bed and a bench seat with cushion for sitting and watching TV. This was missing in the first room I had.
Very helpful and friendly staff. Reception always staffed. Food available until 10pm and bar snacks at other times. A safe short walk from Hull Paragon Interchange. Warm room and lovely big showers in ensuite. Very comfortable bed. Toiletries plentiful. Tea, coffee and hairdryer in room. Good free WiFi
Stayed in October 2024
Reviewed: 8 October 2024
Gareth
United KingdomNo free parking
Good location. Cheap car park nearby
Stayed in October 2024
Reviewed: 7 October 2024
Sharon
United KingdomI stay here every time I come through to hull, could do with a paint and few fixtures being done in room things broken and hanging off wall.
Lovely friendly staff, fantastic location.
Stayed in October 2024
Reviewed: 7 October 2024
Jo
United KingdomThe towels were thin and rough.
The location is perfect.
Stayed in October 2024
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